business logo of Azzlee

AzzleeReviews 11,049

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Australia
1 review
0 helpful votes
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Poor seller
January 9, 2023

The items are of a poor quality, not true to the sizing and took far too long to arrive. I won't buy anything from this site again

Date of experience: December 10, 2022
Canada
1 review
0 helpful votes
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Good experience
December 10, 2022

The communication was excellent and my items were exactly as described.

Date of experience: December 10, 2022
Australia
1 review
0 helpful votes
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Long wait.
January 9, 2023
Updated review

So far easy to use website. I will await clothes to see whether they meet my expectations as this is my first order with Azzlee. Definitely took longer to come than expected.

Date of experience: December 10, 2022

So far easy to use website
November 7, 2022
Previous review

So far easy to use website. I will await clothes to see whether they meet my expectations as this is my first order with Azzlee

Date of experience: November 7, 2022
Missouri
1 review
0 helpful votes
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Disappointed.
January 9, 2023
Updated review

All reviews indicate great quality & amazing customer service! Congratulations! Looking forward to my choices with you for Christmas gifts.
I now have items. This is my fault as I should have read more carefully when you stated that your items were printed. New experience for me.

Date of experience: December 10, 2022

All reviews indicate great quality & amazing customer...
November 11, 2022
Previous review

All reviews indicate great quality & amazing customer service! Congratulations! Looking forward to my choices with you for Christmas gifts.

Date of experience: November 11, 2022
Australia
1 review
0 helpful votes
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Shirt arrived
December 10, 2022

As described and I'm a happy shopper. Great weight for me in the sub tropics cheers

Date of experience: December 10, 2022
North Carolina
1 review
0 helpful votes
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First time buyer.
January 9, 2023
Updated review

Wish items came in more colors. More variety of styles.
Fabric is more polyester than I usually like. Prefer a more natural feel.

Date of experience: December 10, 2022

Wish items came in more colors
November 20, 2022
Previous review

Wish items came in more colors. More variety of styles.

Date of experience: November 20, 2022
Canada
1 review
3 helpful votes
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Loved the products!
December 10, 2022

This is my first time that I ordered with the company. I absolutely loved all the tops and sweaters I ordered. The quality is really good and the colours are very vibrant. They're super comfortable yet make me feel elegant in daily wear whether at home, going out or even at work. Loved these products!

Date of experience: December 10, 2022
Ohio
1 review
8 helpful votes
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A little shakie
December 9, 2022

Never saw order being tracked, but it arrived, in good shape and in time for family gathering. So, I'm grateful.
Thanks

Date of experience: December 9, 2022
Australia
1 review
0 helpful votes
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Happy
December 9, 2022

Very easy to use. Will definitely use again thank you.

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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CHRISTMAS TOP!
December 9, 2022

It's beautiful and I will wear it for the holidays.

Date of experience: December 9, 2022
Michigan
1 review
0 helpful votes
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Had to return for another size.
December 9, 2022

You jumped right on it and and we came to a solution that we both liked

Date of experience: December 9, 2022
Australia
1 review
0 helpful votes
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Blue top
December 9, 2022

Very easy to navigate through the app and sizing easy to follow

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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Dissapointing.
January 7, 2023
Updated review

Disappointing. Pictures look different than actual items which look cheap in person.

Date of experience: December 8, 2022

Easy and fast shopping site
November 15, 2022
Previous review

Easy and fast shopping site.

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Prompt and Reliable company
December 8, 2022
Updated review

Love your styles. Received my sweatshirt very promptly. Am pleased with the fit and quality also.

Date of experience: December 8, 2022

Love your styles
November 17, 2022
Previous review

Love your styles

Date of experience: November 17, 2022
Florida
1 review
0 helpful votes
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Shipping
January 7, 2023

Shipping took about 2.5-3 weeks and my tracking never worked.

Date of experience: December 8, 2022
Australia
1 review
0 helpful votes
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Happy
December 8, 2022

Happy with purchase, however the package was ripped when arrived by post

Date of experience: December 8, 2022
Canada
1 review
0 helpful votes
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Sizing is off
January 7, 2023

Your sizing is off because the shoulder are is way to big but the bottom of the shirt is way to small. So I feel that the sizing is off by a lot. I'm not satisfied at all with the Item.

Date of experience: December 8, 2022
Iowa
1 review
0 helpful votes
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The product was exactly as described and very pretty.
December 8, 2022
Updated review

My first shopping experience with this company. Final shipment and receipt of product will determine quality of shopping experience. The product arrived in perfect condition. I only have a complaint about the shipment tracking. It wasn't until the package was in the US I even knew it had been shipped.

Date of experience: December 8, 2022

My first shopping experience with this company
November 18, 2022
Previous review

My first shopping experience with this company. Final shipment and receipt of product will determine quality of shopping experience.

Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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Dragonfly print t-shirt
December 8, 2022

It looks as though it's a good quality fabric. Love the dragonfly!

Date of experience: December 8, 2022
Oregon
1 review
0 helpful votes
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Not too happy
January 7, 2023

Not ordering clothes online again. Too nany fit differently and too long a wait to return

Date of experience: December 8, 2022