From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Slow delivery - did not arrive on time. It was the wrong size
Would like to have had more communication, e.g. "Received order" or Order will be shipped..., etc.
Easy ordering process but the shirt did not fit properly!
I immediately emailed to change the size in pants, received an automated email to say my order had been sent, couldn't change the size. They do fit but only just.
How on earth this company has any stars at all I don't know. Shocking quality & workmanship, I was totally fooled by the product images! I had to negociate some form of a refund where they made me feel obliged to take a $$ portion of the full amount or ship items back to USA which we all know would cost a fortune! Needless to say I lost money here big time and have taken the clothes straight to Salvo's where I can't imagine anyone wanting them there either. Bin worthy and more landfill!
NOT GOOD AZZLEE! You should be ashamed of yourselves! What a disappointment!
Quick and easy. Easy to shop for that perfect gift.
Ordering easy, delivery expedient. Clothing not quite what I had hoped for. Inexpensive.
Very happy the pants fit great and are very comfy.Well worth the money
I received the sweatshirt I ordered in a reasonable period of time and I was very pleased with the product. I gave it to my daughter already and she was delighted with the shirt, wore it to class the next day and all of her students loved it! She has always loved everything "Grinch" and loves her new shirt!
Ordering and paying went well. Just hard to make up my mind. I received order relatively quickly which was better than most. I am returning 1 item because it looks cheap, so I am hoping it goes smoothly. Otherwise, I have no complaints and will probably purchase from them again.
Cheap is just cheap! I will never do this again. What else can I say? The material is bad, colors are bad and I'm sorry I ordered this!
I had to contact Azzlee as to the whereabouts of the order before I got a tracking number. Delivery all up was slow.
Good contact with origin country but missing one item which is very disappointing
Found exactly what I was looking for! However not exactly what I expected
Found exactly what I was looking for!
Since this was ordered for a Christmas gift, it was put away until Christmas day when it will be unwrapped by the lucky person that is the one that it was to be given to. It appeared to be very nice and I am hoping it is as nice as it looks. I hope your Company does not disappoint me.
I really loved the shirt, but I ordered a 2X and was sent a Small. I will be donating it, but I am sorry not to have one to wear myself.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members