From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Is the first time I'm ordering on this site im excited to receive my clothes It does look beautiful on line.
I ordered 4 what were supposed to be SWEATSHIRTS. I am from the USA and when I think of a sweatshirt, I think cotton on the outside and soft fleece on the inside. Everything on the Azlee website is made in China. Their pictures of their clothing look amazing. I believe they take photos of the original designer article and then reproduce a cheap copy in China. The "sweatshirts" I received were some cheap polyester "tops" that had designs PRINTED on them. Not woven into the fabric as they should be. I washed one in cold water and the printing faded and it shrunk 2 sizes. I had to throw it away. As for the other 3, I think they will go in the garbage as well.
DON'T WASTE YOUR HARD EARNED MONEY ON THIS CRAP!
Wish someone else had been honest with their review so I would not have wasted my money!
The sweaters did not fit as expected and the fabric on one sweater was itchy.
Ok, but had to query why not received to find one item ordered was unavailable
Delivery was spot on and garment was of good quality and style fitted well
I have not yet received this product...I haven't had an email to say its been shipped.
P,ease advise
If my returns are handled in a quick manner and full refund is issued I will have no problem with your company.
Busy haven't seen it yet not seen yet items look nice not sure I'd order again.pity,because I love the styles!
Delivery nearly 2 weeks late. I became concerned when courier said parcel left in safe place when we were at home at the time but Courier did not ring door bell.
These items were marketed to me on Instagram and I was hesitant to take a chance, but really liked a couple of the styles and the price was right so I went for it. I'm pleased with 3 out of 4 items I ordered, so overall a good experience.
There were no problems with the website, the ordering, or receiving of above item. I did find it a bit strange that the items had no tags on them.
Easy as. Arrived sooner than I expected. It is just as shown in the advert and I am very happy with both the service and product that I purchased.
The customer service department has been wonderful. However, after 2 weeks of receiving the confirmation that the shipping label had been created but nothing had been sent, it took me sending a message to actually get my items sent.
Order a couple of weeks before you want it, arrival time is slow!
Very nice item. Great customer service
Quick to respond to any questions
Horrible the shirts were misrepresented. Not sweatshirts.
I like what I ordered, true to description, and, tracking information was also good.
Easy to navigate and items were as described. Was searching for simple floral dress and found what i wanted
Not very pleased at all with my purchases. Probably would not order from you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members