From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Easy clear instructions. Accurate photos of garments. Great communications with the staff. I placed my order on 2/16/2023 and it arrived on 3/7/2023.
Thank you. First time shopping and looking forward to adding to my wardrobe
Had to follow up to obtain tracking number. 3 out of 7 items were out of stock - why were they still advertised? One item (shirt) was transparent - not evident before order.
Je suis ravie d'avoir pu vos modèles alors que la commande venait de France.
I was an idiot an ordered more then a few items at one time, I need to exchange one and return one and I can't even get them to reply to my requests!
Do not order from them, there are lots of reputable companies to support- don't support one that doesn't respect you!
Shipping was good. Arrived in good timing. Size was true. Blouse was a little thinner material than I expected but will be cute for a hot summer day.
Quick and easy and arrives quickly. Products all fit well and look great!
This is a great coat! Looks beautiful on and I get lots of compliments.
I can wear this as light jacket or as an over-shirt. Very flattering.
Easy selecting items, did take a long time to receive, but happy with my order.
I waited for a month to get my tops. That is the only experience I had. They were good in responding to my email.
The clothes are cute but I am doubtful of material and quality. Risks of ordering online I guess
I loved my Azzlee top but sadly it was too small. I ordered a larger size in a 3X but it was still too tight all over. Order # AZL**************.
Thank you kindly. Shelley Coffey
Unfortunately the clothes did not fit. I look forward to having a good customer service experience for the return of this order.
On a scale of 1 (don't like at all) to 10 (Really satisfied) my rating is a 8!
Adequate under the circumstances. Auckland Airport under water.
Took too long to receive my order which was disappointing
Three of the four items I ordered are what I hoped for. Shipping took a while, but I expected that. I probably would shop here again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members