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AzzleeReviews 11,216

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,880 reviews

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Massachusetts
1 review
0 helpful votes
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Over the last two weeks, I have emailed three times to ask how I can return the sweater and get a refund. I was asked to take many photos of the the sweater and email them, and I still have not received any instructions about how to return the sweater. I don't know if they will give me a refund!

Date of experience: November 27, 2023
Texas
1 review
0 helpful votes
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Do not shop here
December 4, 2023

The blouses did not fit and the material was not at all what I expected.

Date of experience: November 27, 2023
Canada
1 review
0 helpful votes
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Too tight sleeves
December 4, 2023

The sleeves are tight on both garments. You should add.5" to inside sleeve seam. Otherwise the t-sweatshirts fit fine.
The V-neck sweatshirt needs the facings top stitched so facings don't flip to outside of garment when wearing it.

Date of experience: November 27, 2023
Australia
1 review
0 helpful votes
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Expensive for the quality
December 4, 2023

Pictures you show are misleading to the quality of what the product is

Date of experience: November 27, 2023
Australia
1 review
0 helpful votes
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Not Good
December 4, 2023
Updated review

I like to wear a longer short below the knee looking at the photo they are,i am 1.56 and were well above my old knee that i like to hide

Date of experience: November 27, 2023

First time user so far so good
November 5, 2023
Previous review

First time user so far so good

Date of experience: November 5, 2023
Australia
1 review
0 helpful votes
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Pretty ordinary product
December 4, 2023

What arrived did not match the photo of the item. Very cheap synthetic material, not even worth trying to use for any purpose

Date of experience: November 27, 2023
Australia
1 review
0 helpful votes
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Love my new top
November 26, 2023

Very happy with my top. Great quality and fits well

Date of experience: November 26, 2023
New Zealand
1 review
0 helpful votes
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Fast delivery and exactly what I expected.
November 26, 2023
Updated review

I like the range and size of the clothes, I'll see how the delivery goes. Yes great delivery service. Love the clothes and will be buying from here again.

Date of experience: November 26, 2023

I like the range and size of the clothes, I'll see...
November 10, 2023
Previous review

I like the range and size of the clothes, I'll see how the delivery goes.

Date of experience: November 2, 2023
New Zealand
1 review
0 helpful votes
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Purchasing with Azzlee
November 26, 2023

I had no problems dealing with Azzlee.
There was no parcel tracking like most online stores though, so wondered whether this was a scam initially as I was first time customer.

Date of experience: November 26, 2023
Australia
1 review
0 helpful votes
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A lovely casual dress
November 26, 2023

I am more than happy with my dress and will certainly find it versatile for casual or dress up.

Date of experience: November 26, 2023
New Zealand
1 review
0 helpful votes
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Disappointment
December 3, 2023
Updated review

Previous purchases have been just great and good size, but all these were a size 10 but much larger

Date of experience: November 26, 2023

What I have received so far has been superb and of...
November 3, 2023
Previous review

What I have received so far has been superb and of good quality

Date of experience: November 3, 2023
Kentucky
1 review
0 helpful votes
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Low quality
December 3, 2023

Low quality, designs were like a bad screen print.

Date of experience: November 26, 2023
Australia
1 review
0 helpful votes
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Great range of clothing
November 26, 2023

Great site easy to navigate sizing in an overall needs to be checked as I ordered all same sz 1 shirt to small another shirt to be and 2 fit perfect

Date of experience: November 26, 2023
Australia
1 review
0 helpful votes
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Very disappointed with quality
December 3, 2023

The clothes on the website looked amazing and I was very excited to order but what I received was a far cry from what was advertised. Poor quality, shapeless, odd shapes and mostly not something I will ever wear. I lesson learnt I'm afraid as I will never order again from you.
How is it possible to get things so wrong and cheap looking.

Date of experience: November 26, 2023
Pennsylvania
3 reviews
0 helpful votes
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I gave this set to my friend on her birthday on Saturday and it was much too small. I have reordered it for her in an XL. I would like to return the medium size. Could you please send me some way that I can return the other set? She loves it! Thank you so much!

Date of experience: November 26, 2023
Australia
1 review
0 helpful votes
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Purchased seven tops all were to small. All Azzlee customer service wanted to do was keep offering me a partial refund and for me to keep the tops. After several emails and running out of patience I accepted the refund as they wouldn't give me a return address for a full refund. I have since washed all the tops and they have all shrunk. The fabric is poor quality. I would never buy from this company again.

Date of experience: November 26, 2023
Canada
1 review
0 helpful votes
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NOT RECOMMENDED
December 3, 2023

They responded, but you can't return the items, and the best they can do is refund you 70% and tell you to keep the things! Now I am here after 20 days without receiving the refund and with three horrible quality tops. NOT RECOMMENDED!

Date of experience: November 26, 2023
New Zealand
1 review
0 helpful votes
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Great
November 25, 2023

The clothes looked amazing but unfortunately I got the wrong size. I gave them away to hospice.

Date of experience: November 25, 2023
New Zealand
1 review
0 helpful votes
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Disappointed
December 2, 2023

Need to go at least 2 sizes bigger than normal if you a UK 16/18. Nice garments

Date of experience: November 25, 2023
Australia
1 review
0 helpful votes
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Sizing Discrepancies
December 2, 2023
Updated review

This would have to be my worst experience ordering clothes online. The order took at least 2 months to finally arrive and the sizes were wrong...AGAIN. Even the replacement tops were different in their sizing, when they were both supposedly XL. So yet again, I am unable to wear some of the replacement clothes. Also, I will have to personally re-sew the sleeves so that I can wear the dresses. I will never buy from this company again. They really need to have a more specific clothing chart so that you can make informed decisions. And the token dress/ribbons after such a fiasco was insulting.

Date of experience: November 25, 2023

It would have helped with more details regarding waist...
September 25, 2023
Previous review

It would have helped with more details regarding waist and hip measurements and more comments about sizing from people who have purchased the items. Thanks

Date of experience: September 25, 2023