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AzzleeReviews 11,198

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,880 reviews

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Australia
1 review
0 helpful votes
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Never received the item
January 29, 2024

I never received the item.
I contacted the customer service and they told me to contact the post office and I contacted the post office and reply to Azzlee and they replied that I have to contact the post office. Never problem was solved. Disappointed

Date of experience: January 22, 2024
Arizona
1 review
0 helpful votes
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Not satisfied
January 28, 2024

You did not include any return information with the order so when I wentto return it I didn't have the same packaging

Date of experience: January 21, 2024
Canada
1 review
0 helpful votes
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Online order wisely
January 28, 2024

Order took a long time to arrive and when it did it wasn't at all what I expected.

Date of experience: January 21, 2024
Colorado
2 reviews
0 helpful votes
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Customer Service not helpful
January 27, 2024

I ordered and forgot to put in a code. I contacted them immefiately and a couple days later was told they'd give it to me after the merchandise arrived. Sure. Purchase w caution.

Date of experience: January 20, 2024
Illinois
5 reviews
0 helpful votes
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KC Chief's Hoodie
January 20, 2024

So far it has been fair experience. Hope to receive 30% refund due to item being too small & larger size not available.

Date of experience: January 20, 2024
Kansas
1 review
0 helpful votes
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Sundress
January 20, 2024

Can't wait to iron it and wear it to step daughters wedding

Date of experience: January 20, 2024
Canada
2 reviews
0 helpful votes
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Customer Service
January 20, 2024

So far, easy and good selection, but I was disappointed in the fabrics which were not cotton. My dress choice was sold out and the replacement offered is not to my liking.

Date of experience: January 20, 2024
Canada
1 review
0 helpful votes
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Great, supportive service
January 20, 2024

Prompt delivery; excellent communication; personable and accommodating service

Date of experience: January 20, 2024
Ohio
1 review
0 helpful votes
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Just ok. Not as classy as picture.
January 19, 2024

Great experience, easy to order. True test will be product and how long it takes to deliver.

Date of experience: January 19, 2024
Canada
1 review
0 helpful votes
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Dissapointed
January 26, 2024

Items are of inferior quality than shown. Won't purchase again

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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Returns
January 26, 2024

Returns are difficult and expensive will not purchase from you again.

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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Expressions are fun
January 19, 2024

Words of inspiration are needed for everyone. It is a seller, however attention needs to be given to the quality of chosen material and comfort.

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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I ordered two items in December at the end of it. Received them 2 weeks later. I don't care for the material. Returns will take a long time. I was not offered any shipping labels. Will not shop with them again.

Date of experience: January 18, 2024
Australia
1 review
0 helpful votes
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Too many emails
January 25, 2024

Too many emails arrived asking if my order had arrived. Surely you can assume that it did if you dispatched it properly. I am still not sure if they and this are scams or just spam.

Date of experience: January 18, 2024
Canada
1 review
0 helpful votes
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Nice white pants
January 18, 2024

Nice pants, good quality, easy ordering, quick delivery

Date of experience: January 18, 2024
Rhode Island
2 reviews
0 helpful votes
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Not great so far, not an easy website to contact and this is crazy that i have to keep typing to get thru

Date of experience: January 18, 2024
Australia
1 review
0 helpful votes
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Sizes are small, go up a size to your normal.
January 24, 2024
Updated review

Good material and the prints are like the pictures. But they are very small, go up at least one size. In one T-shirt l had to go up 2 sizes.

Date of experience: January 17, 2024

Quick and plenty to pick from
December 28, 2023
Previous review

Quick and plenty to pick from

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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Don't magazine there anymore
January 24, 2024

I Still don t recieve noting after 1 mont André i contact thé service. They never said that they don't have thé items in stock

Date of experience: January 17, 2024
Oregon
1 review
0 helpful votes
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High expectations; Low response
January 24, 2024
Updated review

Great products but the customer service was horrible. Took over a month for shipment; only half the order was filler; was a gift that was late. Very disappointed customer.

Date of experience: January 17, 2024

Great products
December 13, 2023
Previous review

Great products

Date of experience: December 13, 2023
Canada
5 reviews
0 helpful votes
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Disappointed in the fabric and the sizing
January 16, 2024
Updated review

It was fine, any issues I have are my own fault. Lesson learned.

Date of experience: January 16, 2024

I am hoping the fabric is as nice as it looks in the...
January 14, 2023
Previous review

I am hoping the fabric is as nice as it looks in the ad

Date of experience: January 14, 2023