I have ordered several times from this company over the last year or so... They have excellent communication, reliability in shipping and prices are fair enough. I have and will continue to recommend this outlet to my friends.
I have used AZCigs for about a year now. I have used other sites but something always seems to happen. I won't use any one else. I love the fact that I can track my order. Only once can I remember a problem with my order but they made it right. Thank you AZCigs!
azcigs.com has great prices, the best customer service online that I have encountered, and your order arrives well within the projected guidelines. I have tried several other companies but azcigs.com is hands down the best!
Custermersi've been doing business with az. Cigs for 3 years and i've never had a problem once i ordered wrong cigs and was worried that i'd get them instead of mine sent an email to elena (shes a great person and will always help you) and she got right on it and i got what i always order. Az. Cigs are a very honest company and really smart to hire elena as she sure takes care of business and makes the buyers very happy and glad to be with azcigs, penny cochran
I have been ordering my cigarettes from azcigs.com and it was user friendly, good customer service and even thought it does take a little long for delivery (and they tell about how long) I always receive before the time I expect delivery. And I like the cigarettes.
I have been purchasing all of my cigarettes through azcigs.com for over 2 years. I am 100% satisfied with the quality and price of every purchase. All purchases are shipped within 24 hours. I have recommended this company to many of my friends and will continue to purchase ALL of my cigarettes through azcigs, com!
Azcigs delivered exactly what they promised! The smokes were damage free, fresh, and arrived early. I'm extremely pleased with the quality and service. Azcigs has FSC free Marlboro's - remember what those used to taste like? Go with azcigs and you'll remember. They taste great! Thank you azcigs!
I have been using azcigs for some time now. The product is good quality and the service is superior. The shipping is prompt as promised, and the support confirms everything along the way, including order, payment, shipping and delivery confirmations.
Great site for cigarettes. Quick and easy to order from. I only had one problem where i did not receive an order. I emailed them and they reshipped the order. I got my order within 10 days. I highly recommend this site to anyone. I have told all my friends that smoke about azcigs.com
I have dealt with several 'off-shore' sites and now almost entirely with AZCigs. Yes, arrival takes the better part of a month, but their communications are excellent...
And ship in one package (for 6 cartons, anyway) vs 2-cartons-to-a-package-which-
Wander-in-sporadically, and use USPS tracking, A Good Thing.
I just started using this mailing site two months ago. I found the customer service and delivery to be the best. I had tried other sites and had bad results. So far so good and I will continue to use the service.
I have not been a customer for that long of time, but my experience with AZcigs has been excellent. Had a problem with a delivery and I contacted Elena and they expiedited another delivery. The last time I ordered I missed out on Womens Day discount because my husband was in the hospital. Well, I ordered and just mentioned this fact and they cancelled my order and allowed me to order taking the discount. I cannot speak highly enough of the company, the personnel, the quality of the cigarettes and how they stay on top of everything. Thank you and keep up the good work. Very hard to find companies of this quality in todays day and age. Thank you, Betty K.
These guys are great! Their service is outstanding and prices are incredible. I live in Arizona and can buy cigarettes at the Indian reservation basically down the street. Azcig's prices are half of what the reservation costs, which is half of retail. Every time I see a posted price for cigarettes at a retail store, I get a big old smile.
And yes, Elana does a great job.
Before I placed my order, I called the number and actually spoke to a real honest to goodness friendly service rep. I received my order 14 days after I placed my order... awesome! Great tasting marlboros at a reasonable price! Can't ask for more. Highly recommended! Thx AZ :)
Exceptional service and product. We have been treated as if our business is greatly appreciated. Azcigs does the extra steps of acknowlegement, confirmation, update of shipping status, confirmation of delivery and true customer appreciation. Excellent product and service.
I love the cigarettes, I ordered 3 cartons, just to "try" them, but, after smoking them, I ordered another 6 cartons! My first order came in 10 days, and the second order arrived in exactly 10 days too! I am 63 years old. Have smoked since I was 13, that's 50 years! And Believe me, I have tried them all! When cigarette prices became so high, I thought I was doomed! This site saved my sanity, and I will never buy another pack at a store again! I am a TRUE believer in this and am SO happy a friend reccomended it! Pat B.
I've been a customer of AZcigs for a year and a half. I have to say they excell in everything from the time you place your order to the time you receive it. They offer an excellent cigarette; process your order immediately; prices are excellent; customer service is excellent (Elena); delivery times are as promised; they keep you posted by e-mail every step of your order and even ask you to notify them of delivery. I don't think anybody can beat their prices or service. I'm so glad to have been told about azcigs and I highly recomend them to my family and friends.
I have been ordering from this site for several years now and I have never had a problem. My cigarettes are delivered in a timely manner. I have tol everyone I come in contatwith to check out this site. And I am happy to say they have and are very satisfied with AZ cigs. Its the best site on the web. And very reasonable..
I am absolutely thrilled to have found AZCIGS. I am so impressed with the quality of their products and their customer service is absolutely outstanding. The ordering process is easy and a tracking link is provided with confirmation of my order so I know when to expect delivery. I highly recommend AZCIGS.
Suzanne from California
The prices are great. The service is great. I will use this company as long as I continue to smoke. Any questions or concerns I have had have been addressed promptley. I like this site.
Answer: Not denying you are getting great cigs and service- Just reminding that it is illegal to ship tobacco products, in any amounts, into the USA through the USPS. Plain and simple. Check with your postoffice- they will tell you. I don't believe they are confiscated- (don't really know, I think the postal service would have that right) but when caught- they are returned to the shipper. I'm sure many DO get through- My shipment went BACK to AZS and they had to reprint the label and re-ship, with new label NOT showing the contents as cigarettes, then they DID get through. Just saying, it's an illegal practice as of July 1st 2010.
Azcigs has a rating of 4.6 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Azcigs most frequently mention customer service, great prices and good work. Azcigs ranks 20th among Cigarettes sites.