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AvvoReviews 421

1.2
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Avvo Reviews Summary

Avvo has a rating of 1.2 stars from 421 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Avvo most frequently mention law firm, state bar and community guidelines. Avvo ranks 74th among Legal Documents sites.

service
65
value
58
shipping
19
returns
21
quality
58
Maryland
4 reviews
26 helpful votes
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I have been attempting to post a detailed, thoughtful, negative review of Odelugo & Johnson and the lawyer from that firm we hired, Rabihah Owens. After submitted a review detailing their unethical and, often times, illegal conduct (overcharging, lying repeatedly, abjectly refusing to do the work she was hired to do after charging thousands for 'prep'), avvo denied the review. I asked for clarification as to what in the review violated site terms, and this was ignored by avvo staff. I attempted 3 more times to get a response from avvo, but this isn't a real review site. This is a lawyer billboard and a website run by real $#*!s.

Date of experience: April 1, 2016
California
1 review
11 helpful votes
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Misrepresentaion
March 29, 2016

AVVO made promises as to contact numbers (never reached even 1% of the numbers they represented)
AVVO promised I had a three month contract (specifically 3 months) and then tried to keep the service charges going after the third month
AVVO insisted on continuing charges claiming I had to write to cancel 30 days in advance and said it was a "digital agreement" even though I did not agree in writing to such a term

Date of experience: March 29, 2016
ArchAngel M.
Oregon
2 reviews
18 helpful votes
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After writing a pre estate review of a lawyer, that was glowing, it was posted within two days. After she bungled every task of my estate, I tried to get the glowing review removed. My attempt was deleted. I then attempted to write a negative review, as soon as I submitted it, the system said, sorry, we are down right now would you like to read some of our glowing reviews? I waited a half hour, it never put it through. They will not post a negative review, good luck finding any of value. This is a closed system, if you register good luck deleting your account. This attorney destroyed over $50,000 in mistakes, omissions and misfilings. Well, expecting ethics from attorneys, don't count on it! My stupid pre estate review is still there, I cannot take it down. Trust me, it is a billboard for attorneys, a total fraud. Save Your Time.

Date of experience: March 24, 2016
Nevada
1 review
12 helpful votes
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The system redirected me to another page the first time. The second time, it timed out. The third time, it said were making changes please wait while we finish tightening the screws and get a book to read while waiting. I already have trust issues. Avvo's blatant disregard for facilitating those who want to share the truth about an attorney who hung a client out to dry is not good business.

Date of experience: March 22, 2016
Oklahoma
1 review
11 helpful votes
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Worthless
March 9, 2016

I just became the account manager in our small firm and the attorney had this service, paying $341.00 a month. When I investigated what was received for that amount I was flabbergasted! Nothing. She just received a bad review at the beginning of the year from a client she had represented 4 (yes I said 4) years ago. Our firm is primarily immigration and 4 years ago the laws could not help our client who ended up having to take a voluntary departure. It was totally out of our hands and yet, AVVO allowed this former client post a terrible review about our services 2016 of January. The attorney tried to get a representative to address, she was promised a review, a call back etc... NOTHING. She followed up and still received nothing, other than an email generated that said they received hers and they would review. I, as account manager, decided to close the account. My email was ignored, I followed up and spoke with someone who said they could not find my account right then, but would investigate and call me back within the hour, which of course did not happen and that was 10 days ago. They charged our account anyway, so I had to go to bank and cancel the card that had permission. Stay away from them. It is a total scam and truthfully I have not found any leads that turned into clients. So many of them were for areas of the law that we simply do not service.

Date of experience: March 9, 2016
GB
1 review
10 helpful votes
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Avvo is also sending emails to lawyers claiming that the lawyer has bought their service. Clearly Avvo is going out of business.

Date of experience: March 9, 2016
California
6 reviews
32 helpful votes
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Avvo and its sales people basically deceived me into using their services for my legal business. They basically promised more business and profits. They did not deliver at all. They will not refund the monies I paid them when I requested they do so.

Their business practice is very questionable. As an attorney, I do not recommend them.

Robert D. Rodriguez, Esq.

Date of experience: March 1, 2016
Texas
2 reviews
22 helpful votes
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Avvo wants attorneys to PAY them for "advertising" and directory listings, however at the very same time, they allow anonymous reviews with no recourse. As has been proven time and time again, the vast majority of negative reviews are either from competitors or disgruntled ex-employees. It's amazing to me that attorneys continue to pay this company when they do such a complete disservice to the industry. The proper place for consumer complaints is each individual bar association. Shameful and unethical.

Date of experience: February 23, 2016
New Jersey
1 review
6 helpful votes
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Can you believe that a site would accept payment without implementing https?

This is 2015, not 1999 -- this is totally unacceptable.

Date of experience: February 18, 2016
Georgia
2 reviews
12 helpful votes
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Avvo Is Not Accurate
January 27, 2016

Avvo misrepresents the status of attorneys and is completely lacking in transparency.

The basic business model is to scour public records for whether someone has a law license. Whether the person actually practices law is not provided. They represent all lawyers rated as practicing attorneys. Many people attend law school, get a license yet never practice law.

Once Avvo finds a public record, they have an indiscriminate algorithm to rate that individual - again, whether or not they practice law. That algorithm is not exposed to the market. How can someone assess the true rating of an attorney in absence of knowing what the measurement criteria are?

Total joke. Someone trying to make money by scouring public records. You better suited to doing individual research on a known, practicing attorney and skip Avvo.

Date of experience: January 27, 2016
California
1 review
9 helpful votes
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Avvo is horrible. I posted a question more than a week ago, and never received a response. Now, after seeing the 1-star rating, I see why. What a joke!

Date of experience: January 25, 2016
Colorado
1 review
16 helpful votes
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Avvo -- disappointing
January 23, 2016

I found a lawyer on Avvo who turned out to be horrible so I fired her. To be fair the second lawyer I found on Avvo was fantastic. Ok, to the point: I wrote a review on the horrible lawyer that was approved on Avvo back in 2010 and it stood for five years. Then in 2015, my review disappeared along with every other negative review of that lawyer.

So I e-mailed Avvo asking why. They replied that I didn't follow the guidelines for reviews. I replied, so why did you approved it, post it for five years, and then taken down? I never got a satisfactory answer from Avvo on that question so I gave up.

My take away: It appears to me that lawyers can pick and choose what reviews they want posted on Avvo. Thus making the site completely worthless in my opinion.

Date of experience: January 23, 2016
California
1 review
16 helpful votes
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Yeah, I hear all of you complaining and they're all legitimate complaints. AVVO isn't a good place to hire an attorney but it is a really good place to get some good, free legal advice. Over the years I've asked a LOT of questions and the answers usually are very helpful. I, too, made a mistake and hired an attorney from the ratings and got royally burned. Yvette Banker from Arizona, usually does probate, guardianship, conservatorship. She did the old 'bait and switch' where she said only $500 retainer until I signed the contract and all of a sudden, the case was "very complicated and (she) needs another $2500 immediately." Even though I kept telling her I needed to make the case go away, get it dismissed, she kept saying "private fiduciary." I finally got nasty and told her she was to do what I tell her. She continued to screw the case up so I fired her before we even got to court. Arizona adult guardianship court and court appointed lawyers are predators personafied. They are only in it to take the person's estate away and line their own pockets. Two other AVVO attorneys to avoid is Joseph Boyle and Shad Blackford. Imagine why they would be putting a 91 year old through hell just so they can steal the person's estate! They are real bastards!

Date of experience: January 22, 2016
Illinois
1 review
13 helpful votes
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I retained this attorney for my divorce after I filed for the divorce and did all the leg work for paperwork to prove the mother was unfit to gain child custody as she has a severe gambling issue this attorney allowed my case to be rushed without putting out any discoveries to prove the mothers negligence and allowed the courts to put in 2 child support orders for the same mother, she did not file paperwork on time which lead my case into default, the mother doesn't work and the judge clearly stated to get the child exemptions were awarded to me for tax purposes and at the end of my case which she allowed to be rushed and closed in 2 months I lost the exemptions, I have no divorce decree and my children are living in an unsafe environment thousands of dollars later. She would not fight or argue anything in my defense I could have represented myself better and I have a technical education please beware unless you want to give your money away and get railroaded at the same time do not use this attorney and do not trust avvo review about her i wrote a review about this attorney and avvo removed it and replaced it with a fake one describing her as an awesome attorney. You can make your own descisions just know after your bad experience that I tried to warn you and protect your bank account as well as your life altering divorce and or child custody case please beware!

Date of experience: January 20, 2016
Pennsylvania
1 review
1 helpful vote
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Law Case Won
January 17, 2016

Dear Daniel A. DeLiberty Esq., thank you for your excellent representation in my credit card case. You relieved the stress of the constant battering of calls and mail sent to me by a company to pay on an old debt that was not owned. I did not have to attend one court hearing and my case was resolved by your Law Firm. Another good thing about your Law Firm, your cost was reasonable. Thanks again, I well refer your Firm to others and I will use you in the future if needed. Keep up the good work. T. Harris

Date of experience: January 17, 2016
California
2 reviews
18 helpful votes
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I wrote a 1 star review of a lawyer I had a really bad experience with - not returning my calls / e-mails, charging me for services that were sort of half-rendered, not even explaining the legal process to me...

Avvo denied my reviews over and over citing "guidelines". When I enumerated exactly how I was meeting the guidelines, and I kept asking over and over for something more specific if I was truly not meeting the guidelines, I was finally told my review was about "mediation / arbitration" (those are not accepted).

Mediation / arbitration in their guidelines is about the lawyer being a neutral third party to mediation. It was 100% clear in my review, and my response to Avvo support, that I hired the lawyer to represent me in court and our interests were aligned - this was NOT a neutral party.

Each time I asked for a phone number to speak to a specific person, I was ignored.

So, the most logical conclusion I can reach is that they are cultivating reviews by making the barrier to acceptance so high they hope I will just give up.

Date of experience: January 13, 2016
New Jersey
1 review
9 helpful votes
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To write IN DETAIL the specifics of your question to get a simple answer of "get a lawyer" from these pricks is testament to how pompous and classist lawyers think they really are!

These legal websites are just whorehouses for these zealots!

Date of experience: January 12, 2016
Washington
1 review
12 helpful votes
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AVVO increases ratings only for academic work, not for real-life success in trying cases. Many of their attorneys who have 10 ratings have never tried a case in their whole career. Further, an attorney who has won every case they tried will not get an increased rating because AVVO does NOT consider the attorney's litigation record. AVVO also does not figure client reviews into a rating; they only figure peer reviews. So an attorney who's "job" is to write articles for a newsletter will have a 10 rating, while an attorney who tries and wins cases may have a 5. DO NOT trust this rating system.

Date of experience: December 30, 2015
Washington
1 review
13 helpful votes
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Scam
December 27, 2015

Reviews of Attorneys are faked. They take the worst attorneys in the world and let them five-star rate themselves a hundred times. Complete fraud. The attorney I called ended up being a complete snob who won't even call me or answer basic questions. I've wasted over four months of time in my foreclosure case because of avvo and their lies. Just so everybody knows, that Edgar Hall guy in Seattle WA is not a five star attorney. But I'm sure he has a five star ego, from the ratings I see he gave himself.

Date of experience: December 27, 2015
Washington
2 reviews
26 helpful votes
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I reviewed an attorney, Craig Hughes out of Salt Lake. It was a legitimate review because I didn't want to see anyone else get burned. There were 2 1 star reviews on Craig Hughes. When Hughes threatened to sue me and I didn't budge (because I had proof), AVVO took down my review and placed an obvious review written by Craig Hughes himself and he rated himself with 5 stars.
AVVO is useless!

Date of experience: December 22, 2015

From the business

Avvo has ratings, reviews, and disciplinary records for lawyers in every state. Get free legal advice, find the right lawyer, and make informed legal decisions.


avvo.com
Founded in 2007
Seattle, WA, United States