AVS4YOU

Thank you so much for your support, my license have not expired in a year,
That is a plus, glad that you have gotten that issue fixed. I just purchased my third unlimited license (thank for the one subscription gift) I cannot tell you how much i love your software and its hassle free uses, it is the most compatible conversion program I have ever used, it never fails. I have convert most of my DVDs to MPEG2 without any issue, the quality is a 1 to 1 conversion ( SD) What else can I say but Good job guys and thank you. Loyal Customer...

Recently I needed assistance with AVS Video Converter and Video Editor and contacted their customer service. Their response was outstanding and exceeded my expectations.

I based my expectations on more than 30 years working within manufacturing and quality control industry and always rate my service providers on how they respond when there is an issue and wished all my suppliers performed as AVS did

I highly recommend their product and in particular their after sales service

Congratulations and many thanks to AVS support team for assistance in solving errors by processing files with AVS Video Editor. I have been using AVS software since 2012 and it was the first time I needed help. However, the problem (errors code 13 and *******) has been due to the internet security software and not AVS. The best possible solution to avoid errors at processing or converting files seems to be completly disabled security software.

Once more many thanks to AVS support team, ecpecially Tess, for excellent assistance and support.

Sincerely Yours, Marko. K

I had a problem when my computer totally crashed due to a virus. When it was finally rebooted I had lost my AVS4YOU activation code. I contacted AVS4YOU and they sent me the original activation code to my email address. All running perfectly again after reactivation. Thank you

I really recommend AVS Video Editor for beginners and even professional movie makers. You have no idea how many movies I made/edited with it. I'm using it from 2013 and I still didn't uninstall it. It's just too great! From simple slideshows to professional chromakey techniques, AVS Video Editor has everything a movie creator would like to have! Again, I recommend it! I also added deleted scenes and edited some things in movies. From transitions to effects or even great texts and samples, you can't be dissapointed of it. Five stars! :)) ))))

AVS concept is a good idea combine any aspects of editing and converting in a few packages or as a whole. The problem is the software is very buggy and when you need support its days and weeks. And then they ask you silly things like rebooting your PC or reinstalling software. Thats their go to reinstall. The price is good but the product is just ok. Id give it 2.5 stars as the support is at times rude and condescending.

Update: This company should be investigated for fraud, claiming and unlimited product use. The claim its not valid on a New Pc, but their own updates make the OS and software obsolete. I had the same HD and the same video and sound card only a new motherboard and they socked me with another 60.00 to use a 6 month old product. I had the product 6 months and mt MB died, they could careless. But as noted they set you up to eventually not be able to use their software on your machine by making update that create incompatibility.

There's no better audio video editing software anywhere. I've had AVS4YOU software on my computer for six years now. I use the software almost every day. From making iPhone ringtones to making animated cartoons or from converting VHS VOB files to converting vinyl record tracks to mp3 files, this is professional editing software at it's best and it's easy to use. AVS4YOU goes one step further with an easy to use update manager and repair app and a "crackerjack" support staff!
Rickgburton

This company does not care about delivering REAL VALUE to customers or delivering on promises they make. Instead they rely on tricks and dishonesty to scam people and steal money, make false promises and deliver no value beyond free or native OS tools that already exist.

For example they will claim to sell you 'unlimited subscription' they will NOT tell you anyway except in small print buried in the terms of service (WHICH THEY CHANGED) that this in only good for one computer.

There are many such example with them. Its all marketing and scams. There is NOTHING OF VALUE here Just a lot of frustration and disappointment. Use any other tool.

.. What you hear is What you get. You might think that every wave-type recorder that writes mp3s is the same - not so! Recently, I tried another popular wave recorder to make a trak from my PC's CD player - the results were junk. When I switched back to AVS, the recording was E-x-a-c-t-l-y the same as the DVD sound - 100%. The Support group are responsive and specific. I bought my licence for a reasonable price quite some time back - yet AVS continues to update the versions, and provide prompt Tech Support, when needed.
- Canuckteach

I have been using 2 AVS licenses since 2009. Over the years, as better hardware has developed, I have upgraded to new machines over time.

They recently changed their "lifetime upgrades" policy to "lifetime on ONLY that 1 computer". The hard drive crashed on our video processing computer, and when I replaced the hard drive with a new one I found out that I had to buy another license for AVS since it is now "only for the machine on which it was originally installed". I could not get them to understand that it was still the same machine, just a new, non-corrupt hard drive.

They are willing to offer you 20-30% discounts on another license, but the old license is now dead.

Additionally, they do not understand 64 bit questions. When you ask if there is a 64 bit code base, they will repeatedly tell you that the current product runs on 32 and 64 bit windows OS, they just don't seem to understand that you may be looking for a 64 bit product.

Gave up on trying to reason with support and went with Wondershare products. MUCH faster and the support so far has been great.

***** Update

Since writing this review, I have been contacted repeatedly by the sales team at AVS. They set up a new account (different than my original account) and offered me 50% off on a new "lifetime" license on a single machine.

Seems that they STILL do not understand the concept of a "lifetime" license... nor do they care to fix the original problems.