Autotrader.com has a rating of 2.1 stars from 171 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Autotrader.com most frequently mention customer service, complete waste, and facebook marketplace problems. Autotrader.com ranks 621st among Car Buying sites.
No positive highlights yet
Love the place and the owners. Great place to buy a used car. I truly like the place and live the location
Placed an adv over a year ago and was contacted by scammers only. One made it through and got my DL after sending my a fraudulent certified check. My DL was then used by the scammer in effort to purchase other honest people cars (they posted on autotrader and contacted me independently once got my DL). All my repeated attempts to get autotrader fraud unit to help failed, attempts to get formal letter in support of changing my DL by the DMV failed - be aware - you are on your own!
Love the place and the owners. Great place to buy a used car. I truly like the place and live the location
Tip for consumers:
Nothing at all
Products used:
Great place to buy a used car
After a month of getting only bogus inquiries (not wanting to only go through auto trader) it seemed like a once great service had declined. But then in one day I got a request for a test drive. The buyer made an offer within 2 hours of his test drive. We agreed on price and with auto trader facilitating the sale the buyer picked up his new car 24 hours after his test drive. I received my cash the next day. It could not have been an easier transaction and I have auto trader to thank. Their system minimizes risk for both sellor and buyer and is very reasonable. I would use them again.
Products used:
Sold a car
My first car buying experience was made easy by a smooth transaction and very helpful staff, and the crew has given me their full attention to all of my car needs. Thank you once more for your excellent assistance!
This site is a waste of time if you have decent credit, The dealers on the site will not sell you a car for the price advertised. If you have cash or are preapproved you won't hear from anyone. They only want to try to finance bpeople and issue warranties so they can scam people with poor credit. I got pre approved by capital one and went to several recommended dealers and did not get a call back, I'm pre approved for up to $******* but that would mean the dealership can't finance me or sell me a warranty so they don't bother to call back. I went to one dealer on their site and they tried to add 2100. 00 to the advertised price, I contacted autotrader to complain nothing was done. America is slowly becoming a 3rd world country.
Products used:
I saw several cars I was interested in.
Nice clean dealership. Very helpful. Smooth transaction. Very happy with the vehicle. Staff was very friendly.
Paul Jeffers recently sold me my BMW 1 series and his care and attention to getting every last little detail in order was priceless. If only everyone paid the same unique customer satisfaction as Paul did getting a new car would be a breeze. Strongly advise people to go and see Paul Jeffers at Motor Range and he will go the full mile and then some to find you exactly what you need. A sterling performance Paul thanks for everything.
Lisa Haworth
Posted my Honda Civic for sale here. Heard it's the place to do it. No problems as of yet, will update this review if I do have one!
For me, cars are the most important means of transport, they help everything to reach wherever they want at any time and at any hour. Through this site you can buy a car that will make life easier in the future.
I am in the market for a used truck. Attempting to find one online was an issue since every site once you have designed your query wants your email address, phone, etc so some salesman can call you. However, I found a great site Autotrader.com. You can design your search, save it and view at your leisure, refining criteria as needed. If you are in the market for a Used or New vehicle check out autotrader.
Simple to use website for placing as well as editing your car ad. Super worldwide exposure. My DeLorean sold to a gentleman from Japan! Simply amazing.
I have recently purchased Toyota Urban Cruiser from R. C. Woods. I have received great service from the start to an end, The vehicle was as described, low mileage, good condition, great value. Most importantly, the company demonstrates excellent customer service by being helpful, professional, honest providing a spotless service!
I recommend this company to everyone!
I have only positive experience to share using autotrader when buying my car. I have received an amazing service of *******@autioneer. Net dedicated a lot of time to me. We did 5 auctions before I was able to get the exact car for $******* below my anticipated budget. Thank you Keith
I always can look in autotrader & find the right price for the car im looking for. I use auto trader to get an idea what my vehicle is worth by comparing similar models.
Tim Criss at Carey Paul Honda Snellville, GA! I definitely recommend him and this dealership. He provides great customer service and is very helpful!
I wanted to take some time to review about my experience at Autotrader.ca
This site attracts more serious consumers. Much better than kijiji if I may add.
My car was sold within a week.
My uncle recently made a deal here. Customer support is too good and we got a awesome deal which made my uncle to sign immediately :)
I had been looking for a 2017 Chevrolet truck for several weeks now. I had been in contact with Schmitt Chevrolet over the last several days negotiating the price on a blue 2017 Chevrolet Silverado 1500 stock number *******, on a Friday. On the next day, Saturday I checked the online price and it was $33,607. So I contacted the dealership and spoke with both the internet sales consultant, Angela and the salesman, Brent. Brent confirmed the internet price was correct. I asked to give a deposit to buy the truck of which Brent said he would call me right back. Two hours laters I had not yet received a call so I contacted the dealership and spoke with the sales manager and was told the truck was now at $37,000+ and he would not sell the truck to me at the advertised price of $33,607. Really?
How can Schmitt Chevrolet dealership advertise a new truck for $33,607 and tell the customer " sorry the truck is now $37,000+"? I feel totally strung along on the sale and taken advantage of! Over the last 20 years I have purchased 5 GM new pick up trucks! I have never been treated like this before from a dealer. I would strongly recommend... BUYER BEWARE... stay away from this dealership! Would you want to be treated like this. It is obvious they use the old sales tactic "hook... line... sinker".
Buyer... you may consider NOT a GM automobile!
My truck buying experience was exceptional! My salesman Brian Law was very professional and made it easy! He was straight forward.No games! I would highly recommend Brian Law and Heritage Buick/GMC in Rome Ga.
Scott Purdy Memphis, Tn
Cia autoplex is awesome. They are very professional and know what they are talking about
I. Bought My BeUtiful cadillac through the Auto Trader. Great deal too. Over 1 year ago.;
David Wells Robert Cosgrove and Bryan in Finance@ Hendrick Toyota are the guy's to see to meet your needs, they are 100% dedicated to customer satisfaction
Auto Trader - Auto trader is self-proclaimed to be the largest online car selling and trading website. From what I have seen I don't doubt them. Being specific for cars only it allows the web site to have allot more material and information only related to cars. Although you can't find the variety of cars and vehicles that you can find on E-bay motors or Craigslist.com, it does have much more comprehensive search parameters. You can search and compare multiple make/models at a time in conjunction with a zip code finder to maximize local results. You can also choose the distance in miles to search from your area code and you can also set a minimum and maximum price range you wish to search for. As advertised on their recent television commercials, for many listings they provide a 360° picture view of the car along with a short test drive video. Again there are user submitted reviews to help the decision process. Unlike E-bay motors, Autotrader.com does not have any form of comprehensive insurance against fraud or other potential losses, however the website does seem to be linked and integrated with a GEICO insurance link which will give you free quotes and 24/7 online service. Autotrader.com also has a large section devoted to new cars as well. These however are mostly posted by local car dealerships and unless there are blowout sales, you can't expect the great price breaks and savings usually associated with on-line car shopping.
An interesting addition that Autotrader.com has recently made is the inclusion of an auto show window. If you scroll down the home page you will find a dialogue box with links to information about all sorts of concept cars and upcoming cars, along with a full list of all the auto shows in your area.
For those looking to buy a classic car or anything built earlier than 1981, Autotrader.com has a sister site called collectorcartrader.com with a very comprehensive selection of classic cars, hot rods, and muscle cars.
Find used cars and new cars for sale at Autotrader. With millions of cars, finding your next new car or used car and the car reviews and information you're looking for is easy at Autotrader.
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