• AutoMoves CA

AutoMoves CA

Overview

AutoMoves CA has a rating of 2.1 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AutoMoves CA most frequently mention answer phone problems. AutoMoves CA ranks 384th among Auto Other sites.

  • Service
    30
  • Value
    27
  • Shipping
    30
  • Returns
    17
  • Quality
    25

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
10
See all photos

What reviewers want you to know

Positive highlights

  • Car was Delivered to me in 7 days as promised and In good condition.
  • Delivery took 8 days from booking and I paid at their Toronto office.

Critical highlights

  • They take the car and store it and try to scam as much money as they can.
  • The manager of this company called himself Andy Leeds, cell phone 416-995-6148.
How would you rate AutoMoves CA?
Top Positive Review

“Thanks!”

Serge C.
2/13/21

Thanks a lot to AutoMoves. I was nervous at first, but glad to experience such a painless and worry-free delivery of my Ferrari! The car came in absolute condition.

Top Critical Review

“Scam from the start”

Bruce R.
2/15/24

Either these folks determined to rip me off from the start, or they are completly incompetent. Insisted I pay in advance, my bad, stupid mistake. Only hand over payment when your vehicle is in the driveway. Blamed me because I did not have the appropriate paperwork ready. What paperwork? How am I, the customer, supposed to know what paperwork the driver needs. So I researched and got the proper information, and then they don't show up. Never use these guys, now I must find a real company to help me with this. I'M OUT 1200.00. AND THEY DID NOTHING

Reviews (119)

Rating

Timeframe

Other

Reviews that mention popular keywords

car (56) 7 days (5) andy leeds (6) 8 days (6) point b (3) 2 months (3) customer service (3) toronto office (3)
Thumbnail of user sergec19
1 review
0 helpful votes
February 13th, 2021

Thanks a lot to AutoMoves. I was nervous at first, but glad to experience such a painless and worry-free delivery of my Ferrari! The car came in absolute condition.

Thumbnail of user thomasc1159
1 review
0 helpful votes
September 9th, 2020

I purchased a few classics out in Alberta and needed them brought down to my farm
Near London, Ontario. Most carriers I had contacted would not touch a non running
Vehicle let alone accommodate transport across the country. Mark was very helpful with
Coordinating the shipment, talking to the seller and making sure all the parts come along
With my purchase. Happy I found them!

Thumbnail of user johnsonc71
1 review
0 helpful votes
November 28th, 2022

From booking transport date to pick up and communication throughout, A+ service. Excellent company to deal with.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chloej41
1 review
0 helpful votes
August 27th, 2020

I had never used a car transport service before. I received a call from Mark after getting an extremely high quote from another company. Mark immediately told me not to worry and that he would take care of the issue. Within minutes he gave me the best possible quote that beat the competition by $200. Not only that, the assigned driver was fast and friendly. He communicated with me the entire time until my car was delivered right to my door step. I can recommend Automoves to anyone without hesitation. I will be using them whenever I need car transport services again.

Thumbnail of user madeleinev7
1 review
0 helpful votes
August 17th, 2020

This is the second time I have used Automoves and they were just as good this time as before. Pickup was on time with a thorough inspection of the vehicle and it was delivered earlier than promised. Our driver Albert was the same as before and remembered us, the pickup and delivery addresses. Everything went very smoothly this time as it did previously. I would definitely recommend this company to my friends and family.

Thumbnail of user eulahl
1 review
0 helpful votes
January 26th, 2021

I was nervous bcz I anyhow needed my car shipped to Ottawa within 3-4 days. Stressed level again raised when 05 shipping companies denied helping me. Well, that's not a thing to consider now. I met Automoves through online recommendation and they shipped car right on the time. Fantastic job.

Thumbnail of user reecer17
1 review
0 helpful votes
February 8th, 2021

To everyone at AutoMoves, thank you for all the help in shipping our car for the first time. We were extremely nervous about the process and your team made it very stress free & easy. 5 stars.

Thumbnail of user marcelg33
1 review
0 helpful votes
August 11th, 2020

Had to move my Ford Mustang across country during a military PCS from Alberta to Ontario, while I drove our second car. Mark from Toronto office set up the move, the drivers were prompt and professional, and the car basically beat us across the country, which meant I could take delivery the day after we arrived. No damage or other issues with the car or the delivery. Will likely use the service again during my next PCS.

Thumbnail of user felixf57
1 review
0 helpful votes
January 27th, 2021

Don't waste your time with another service provider. AutoMoves got my job done and the team was refreshingly honest and direct about the pickup. Absolutely went above and beyond in shipping my car.

Thumbnail of user patriciae581
2 reviews
2 helpful votes
February 19th, 2021

Thank you for shipping my 2013 Honda Accord on time. Your service was great and professional. My vehicle arrived safely and in a damage-free condition. You made shipping my car easy and stress-free.

Thumbnail of user royalv6
1 review
0 helpful votes
January 28th, 2021

Thank you so much! Perfect delivery of my Audi R8. Everything worked out perfectly. Would recommend your services to more people.

Thumbnail of user eldonb41
1 review
0 helpful votes
January 20th, 2021

While shifting from Vancouver to Ottawa and hired AutoMoves.ca to move our large vehicles to Ottawa. They shipped it very carefully and on-time with 0% damage. Also, their shipping rates are really competitive.

Thumbnail of user andrewe267
1 review
0 helpful votes
September 3rd, 2020

The service provided by Lynette at Automoves was superb! Talked me through the
Process, connected me with their driver and updated throughout the move! Everything
Was expedited and I received my vehicle in A+ condition on time! Way to go!

Thumbnail of user josephb410
1 review
4 helpful votes
November 6th, 2018

Had my Mercedes GTS delivered from Mercedes Downtown Calgary
To Toronto earlier this October. Mark explained all the

Details and arranged a pick up in 3 days. Their enclosed

Service cost was $400.00 less than competition and the

Delivery time was exactly one week. Lady at their Queensway

Toronto location was very professional and accommodated

After hours delivery to my condo. Very happy with service

And value provided.

Service
Value
Shipping
Quality
Thumbnail of user heleng331
1 review
0 helpful votes
August 31st, 2020

I truly recommend their service! Ruta from the Toronto office was an amazing host and trustworthy. Automoves made my life easy by transporting my vehicle from Toronto to Calgary, quick and reliable. I will definitely use of their service again! Thank you.

Thumbnail of user mauricet33
1 review
1 helpful vote
August 7th, 2020

This was my 3rd car transported with Automoves. I had no problems. The car arrived in 6 days from Edmonton to Toronto. Fast, efficient service. No damage.

Thumbnail of user michaelr2403
3 reviews
0 helpful votes
August 9th, 2020

Very please with service provided. My car was delivered within promised time frame and the price was affordable. Online chat support was very helpful with answering my questions. Driver was mindful of the current virus situation and used gloves and a mask when handling the car.

Thumbnail of user erich461
1 review
6 helpful votes
February 24th, 2019

Automoves came recommended by my cousin who moved to Alberta earlier last year. He had a smooth experience and so was mine. Glad there are trustworthy businesses like Automoves.

Thumbnail of user nadirm11
2 reviews
4 helpful votes
December 5th, 2018

Professional team! I entrusted my BMW shipment to Automoves back in September, but am only now writing this. I was quoted good price and reasonable timeframe. Sceptical at first, but had a good feeling, and glad I went with my intuition. The communication was clear, straight forward process and good service. Highly recommend these guys to anyone who needs their car shipped.

Thumbnail of user tamarak40
1 review
3 helpful votes
November 30th, 2018

Have been using Automoves for many years, and I guess it's time I gave them some public credit. The company is great, very professional and personable. Occasional hiccups, but no one is perfect. We always send them bulk delivery requests, and always hear "absolutely, will be done." We get our cars in reasonable time frames and without a single damage. "If it ain't broken, why fix it?" is my motto to change, with this said, we will continue using Automoves Ltd for our vehicle shipments for as long as their service remains as good as it's been so far.

Service
Value
Shipping
Quality
Thumbnail of user maureena71
1 review
0 helpful votes
August 14th, 2020

Great service. Very fast and on time. They were very helpful and their quote was very competitive. I highly recommend Automoves. Will use them again. Thanks.

Thumbnail of user marryd5
1 review
0 helpful votes
August 20th, 2020

I shipped a Jeep from Prince George, BC to Ottawa. What I thought would be several weeks getting on a carrier because of the remote location happened within 3 days and the jeep was delivered 10 days after pickup.

Thumbnail of user jackh255
1 review
4 helpful votes
March 17th, 2019

I booked my transport through Automoves website and after chatting with Mark and few email exchanges with Ruta we made arrangements for door to door delivery. The driver showed up as promised, competed vehicle inspection and provided me with a copy of my bill of lading. I could do the payment online via etransfer after my vehicle departed. Very straightforward transaction!

Thumbnail of user jessieb81
1 review
3 helpful votes
May 6th, 2019

We Shipped a Mini
Cooper to Ottawa and back for one our ad agency clients. We were on specific
Schedule and had to make sure appropriate timelines were met. At a slight
Premium Automoves managed our logistics requirements and made the whole
Process seem easier than it was. Job well done!

Thumbnail of user johnw3130
1 review
0 helpful votes
September 2nd, 2020

This was a great service. Automoves delivered the car when they said it would be delivered. I was getting updates frequently by text where the car was and the estimated time of delivery. They are reliable and the whole process went smooth with no hick ups. I will use them again.

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From the business

Automoves provides dependable vehicle shipping service across Canada, to and from United States and international destinations. We transport cars, SUVs, pick up trucks, motorcycles, collector cars, sports cars, non running vehicles, project cars and ra...

Company Representative

Thumbnail of user jenniferr85
Jennifer R.
Typically does not respond to reviews

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