• AutoCheck

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Overview

AutoCheck has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. AutoCheck ranks 512th among Car Buying sites.

  • Service
    1
  • Value
    1
How would you rate AutoCheck?
Top Critical Review

“Non existent customer service”

Tony B.
4/27/17

I am looking for a car to buy so I got an account with autocheck.com to check the history of the vehicles I am looking at. After logging out once, I came back on the next day to log back in. It said while I was trying to log in that I had the wrong password. No big deal. I would simply have to get a new one. So I submitted for a new password. I did it twice in one day and have gotten no email to let me set up a new password. I tried again a few days later. Same thing. No link has been sent to me to set up a new password. I tried a third time a few days later. Same result. It took a week and a half for them to contact me. When I finally did get the situation with my password resolved, it was much cheaper than carfax and insightful.

Reviews (1)

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Thumbnail of user tonyb60
43 reviews
191 helpful votes
April 27th, 2017

I am looking for a car to buy so I got an account with autocheck.com to check the history of the vehicles I am looking at. After logging out once, I came back on the next day to log back in. It said while I was trying to log in that I had the wrong password.

No big deal. I would simply have to get a new one. So I submitted for a new password. I did it twice in one day and have gotten no email to let me set up a new password.

I tried again a few days later. Same thing. No link has been sent to me to set up a new password.

I tried a third time a few days later. Same result.

It took a week and a half for them to contact me.

When I finally did get the situation with my password resolved, it was much cheaper than carfax and insightful.

Tip for consumers:
I found it via Kelly Blue Book. Kelly Blue Book is a fine website. But do not use autocheck.com.

Service
Value

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