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Florida
1 review
1 helpful vote
Follow Cop S.
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I have purchased 9 times from this seller between different sites they use like ebay and amazon for example. 4 of the 9 items came damaged. I get replacements & all 4 replacements are damaged? That's 8 damaged items & this last one I just received smelled like rats in a box. All within a 2 month time period. I called their C/S asking for compensation for so many abnormal screwups. NOPE. Nothing. They won't compensate u even though they keep selling JUNK/CRAP then making excuses about it taking NO accountability but they will take ur money right away. They wanna keep that Didn't even want to exchange Until I said i'd contact BBB plus C/A. Even Sups won't help. They can keep this money. I'm done with their poor C/S Plus lack of accountability. HORRIBLE COMPANY. I just got an email for them now asking me for picture proof yet AGAIN after sending them proof for ever damaged item through there respective website even after knowing this keeps happening Like i am LYING cause i have nothing better to do? STAY AWAY FROM THIS COMPANY. They sell u broken down used junk then want to blame U like it's ur fault. They SWEAR they are sending out new items then blame shipping yet these damages show CLEARLY they are either returns that were already damaged and instead of having their quality control CHECK the returns then seeing these should NOT be resold, they just throw it back in the box and sell it to the next person hoping they won't complain and keep it so they can pocket UR money when ur paying for a NEW item, not all this used returned JUNK they keep trying to sell as new. Either that or almost every manufactured item is damaged? This is just ONE Of the 4 items i have had to return 2 times and keep getting damaged junk. Plenty of pics of MORE items. Just showing an example before they TRY make excuses to cover their lies cause they are gonna LIE cause these companies will NOT be accountable and hurt their PROFITS cause profits is at ALL costs, not the customer satisfaction.

Date of experience: December 27, 2024
Colorado
1 review
1 helpful vote
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Horrible
September 10, 2024

Bought on Amazon. Tried to cancel a couple hours later. They would not cancel. They say its already shipped, but UPS says they have not picked up the package yet and its days later now. So they tell Amazon its been shipped but its not actually shipped. They say that I can return it after its been delivered. However its at my cost. My cost to ship something that heavy will outweigh the price I paid, so it would be senseless to ship back. That is however, what they are hoping for. They still get paid! They are so desperate to make money, that this is how they have to do it. Stay away from this place! They are nothing more then con artists in my opinion!

Date of experience: September 10, 2024
Florida
1 review
1 helpful vote
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We are a non-profit organization and placed four orders in a short span of time. We received confirmation emails for each order following shipping notifications. A day prior to delivery we received emails from UPS stating that the deliveries had been rerouted to their warehouse in Inwood, NY (shipped from Ontario, CA). There was no communication from the business and I have been trying to get in touch with them for weeks to have the orders fulfilled. This error and lack of responsiveness has put immense pressure on our organization, and I have tried calling multiple times and have sent countless emails and nothing has been resolved. I don't know if they are still in business or a scam website, but we are simply trying to receive our orders and have tried to reach out in any way possible.

Date of experience: June 30, 2024
Ohio
1 review
2 helpful votes
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Trying to run when learning to crawl
November 5, 2021

They're just not ready yet. Shipment will arrive drastically late, prices differentiate significantly between Amazon to their site, and should an issue occur which it likely will they depend on a forgiveness not permission approach. They send an incomplete order, or something didn't arrive, lots of apologizing, and expect this to occur several times.

Date of experience: November 5, 2021
Virginia
1 review
4 helpful votes
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Total scam and rip off.
June 21, 2021

I ordered a replacement remote for my sound system and when it didn't arrive I called and explained the situation to which they said they would send a a replacement. Neither order ever arrived and they won't answer my emails. Can't even get them on the phone anymore, it just hangs up every time I try.
I would give them zero stars but this system won't let you do that.

Date of experience: June 21, 2021
Illinois
1 review
3 helpful votes
Follow PATRICK C.
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Rockville RPG8 & RPG 15's are a hoax. Not a single testing lab label on either product. Garbage.
Does not perform in the wattage range advertised and apparently the product never could.
Imagine buying a speaker rated at a peak rating of 800-1000 watts and it's barely performing at 35 watts. It's mind numbing that this stuff is allowed to be sold on Amazon and the Rockville website along with other vendors. Commerce FRAUD! No call backs, no email responses no response from vendors when contacted through Amazon.

Date of experience: July 26, 2021
Georgia
1 review
0 helpful votes
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Happy customer
July 1, 2022

I saw this Rane one flight case for $40 bucks cheaper on this site than everyone else. After I ordered it I came across some reviews and they were mostly negative. I immediately panicked and thought I was going to get taken for my money. I immediately received a order confirmation the next day and received my case in 3 days. I'm glad I tried them out myself. Thank you Audio Savings will be doing business with you again.

Date of experience: June 30, 2022
New York
2 reviews
3 helpful votes
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Scam artists
July 21, 2021

Ordered 2 items that were listed in stock. Checked out, paid heard nothing after getting order confirmation. Called customer service 1 week later to check status and was told the order was cancelled that they were out of stock. No emails, nothing, still waiting for refund to process. Going to dispute the charge now. Customer service was useless. Stay away!

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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Absolutely love my Rockville RPG 1470 powered mixer and 12.24 cabs... you would have to be stupid to pay 10 times the price for Mackie, Jbl, or any of those other brands to have the same quality sound for equipment that people are going to spill drinks on and knock over requiring you to replace it anyway

Date of experience: July 21, 2022
Texas
2 reviews
1 helpful vote
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Idiots and thieves
February 26, 2023

Long story short, don't buy from here. They sent me a severely damaged product then forced me to pay to repackage and send it back. Told me they assumed I carried free shipping supplies in my home fior 3 foot tall 60 pound speakers. Clearly crooks or people of sub intelligence.

Date of experience: February 26, 2023
Florida
1 review
0 helpful votes
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I was gifted a Rockville titan portable array battery powered PA DJ Speaker system with subwoofer.
It's an awesome product and love it.
I had no problem or issues with delivery. Definitely will purchase from the company in the future.

Date of experience: December 29, 2021
Texas
1 review
0 helpful votes
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BUYERS BEWARE
June 9, 2022

These guys are running a fraudulent business. My amp stopped working about a week of installing. I contacted the company (audiosavings) through Wal mart. The items has a 1 year warranty. I attempted to contacted Audiosaving for about a week before they responded to emails or phone calls. And they said it was covered. I repacked amp as carefully as I could and returned it. The company received the item on May 26. The company finally responded to my emails after several attempts to contact them on or around the 5th of June. On that day they wrote and said they would not honor the warranty because item had been modified. In no way shape or form did I "modify this amp" I don't know anything about them. I simply took it out of the box, installed it to a wooden board for mounting using the provided screw holes on the amp, and connected to power. That's it nothing more. This company lies and takes advantage of blue collar folks like me.

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
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I ordered a PA Speaker. They sent me a guitar cable. They refused to send me the PA speaker and told me if I cut the guitar cable in half and take a photo that they would refund me. So stupid. They wont send me what I ordered and then to get my money back they want me to create useless trash. On top of all that before I called them, they emailed me saying the PA speaker was at the post office, which was a lie.

Date of experience: July 11, 2022
Canada
1 review
3 helpful votes
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Bad customer service
June 10, 2021

Purchased an item from then it was defective right out of the box, I called and they said I'm in lie to receive a call back in the next 24hr because the lines were busy, It's been about a week and haven't heard back from them.
I'm gonna take this as a lesson learnt, they will never get my money again

Date of experience: June 10, 2021
Illinois
1 review
1 helpful vote
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In-ad said stereo would fit motorcycle way too big returned it by mail 4 Weeks Later call and they refuse to give refund 20 minutes on hold to get chastise and said not getting refund. Highly suggest never buy from them

Date of experience: May 4, 2020
California
2 reviews
0 helpful votes
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No good bad service they don't answer they give you the run around.
Good to receive your money. Somehow they block my # because if I call with a different one it goes thru

Date of experience: March 22, 2022
Texas
1 review
3 helpful votes
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Amplifier
October 1, 2020

Don't spend your money with them they will rip you off bought a amplifier from them it was defective when I got it took me two weeks to get in touch with them, then they told me i was out of my Warranty. Shipped me back the same damaged amplifier would not replace or repair it said nothing was wrong with kept my money keep your money guys!

Date of experience: October 1, 2020
California
1 review
2 helpful votes
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Don't buy from here.
December 23, 2020

Bought a system from them. Got a tracking number but item has been in same place for almost a week. Called they said that fedex hasn't picked up trailer. Called Fed ex they said package was never given to them. I've looked at other reviews and looks like they use this excuse a lot.

Date of experience: December 23, 2020
Tennessee
1 review
2 helpful votes
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Liars
March 23, 2022

This place cost me my pre entry fee of 100 cause it was supposed to be delivered no later than the 23, Rd well it's still not here never again will I do business with this joke of a Business

Date of experience: March 23, 2022
Texas
1 review
6 helpful votes
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Placed a order with them. They sent me the wrong product. Had to return it. Reorder the item again. They did not ship it complete (missing parts). Called again. Was told they would send it out that day and would have in a couple days. 1 week later I called back (due to not receiving tracking or anything). Was told that they was trying to ship it today. It has been going on 3 months from my original order and still don't have what I ordered. I will spend my hard earned money somewhere else.

Date of experience: December 21, 2020

Overview

Audio Savings has a rating of 1.4 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Audio Savings most frequently mention and customer service. Audio Savings ranks 14th among Car Stereos sites.

service
23
value
22
shipping
22
returns
19
quality
22