Audio Savings

They're just not ready yet. Shipment will arrive drastically late, prices differentiate significantly between Amazon to their site, and should an issue occur which it likely will they depend on a forgiveness not permission approach. They send an incomplete order, or something didn't arrive, lots of apologizing, and expect this to occur several times.

Ordered 2 items that were listed in stock. Checked out, paid heard nothing after getting order confirmation. Called customer service 1 week later to check status and was told the order was cancelled that they were out of stock. No emails, nothing, still waiting for refund to process. Going to dispute the charge now. Customer service was useless. Stay away!

Absolutely no customer service. They shipped me the wrong product. The do not answer their phone. You get a recording then hung up on. They do not respond to emails. I have made multiple attempts to call 4 different #s & multiple attempts to 2 email addresses with no answers or responses. Giving me no way to return the wrong product for the correct one or get a refund. I had to file a dispute with my credit card co.

I ordered a replacement remote for my sound system and when it didn't arrive I called and explained the situation to which they said they would send a a replacement. Neither order ever arrived and they won't answer my emails. Can't even get them on the phone anymore, it just hangs up every time I try.
I would give them zero stars but this system won't let you do that.

I ordered a bluetooth receiver and amp that was sold as a kit. I received the kit and the bluetooth receiver would not plug into the inputs of the amp, an additional cable was needed. Contacted them via email, was told tech support would take over and have heard nothing since. All you can get from them is 1 email reply per 1 or 2 days at best. Price isn't everything, their service is terrible.

The speakers I ordered came in a box that had already been opened. A sticker on the box said that the box was blemished so it was opened for inspection. However, once I opened the box I could tell these speakers had been through more than just an inspection. Hiding behind a label like that is pretty dishonest.

I saw this Rane one flight case for $40 bucks cheaper on this site than everyone else. After I ordered it I came across some reviews and they were mostly negative. I immediately panicked and thought I was going to get taken for my money. I immediately received a order confirmation the next day and received my case in 3 days. I'm glad I tried them out myself. Thank you Audio Savings will be doing business with you again.

Placed a order with them. They sent me the wrong product. Had to return it. Reorder the item again. They did not ship it complete (missing parts). Called again. Was told they would send it out that day and would have in a couple days. 1 week later I called back (due to not receiving tracking or anything). Was told that they was trying to ship it today. It has been going on 3 months from my original order and still don't have what I ordered. I will spend my hard earned money somewhere else.

Don't spend your money with them they will rip you off bought a amplifier from them it was defective when I got it took me two weeks to get in touch with them, then they told me i was out of my Warranty. Shipped me back the same damaged amplifier would not replace or repair it said nothing was wrong with kept my money keep your money guys!

This place cost me my pre entry fee of 100 cause it was supposed to be delivered no later than the 23, Rd well it's still not here never again will I do business with this joke of a Business

Purchased an item from then it was defective right out of the box, I called and they said I'm in lie to receive a call back in the next 24hr because the lines were busy, It's been about a week and haven't heard back from them.
I'm gonna take this as a lesson learnt, they will never get my money again

Long story short, don't buy from here. They sent me a severely damaged product then forced me to pay to repackage and send it back. Told me they assumed I carried free shipping supplies in my home fior 3 foot tall 60 pound speakers. Clearly crooks or people of sub intelligence.

I ordered a PA Speaker. They sent me a guitar cable. They refused to send me the PA speaker and told me if I cut the guitar cable in half and take a photo that they would refund me. So stupid. They wont send me what I ordered and then to get my money back they want me to create useless trash. On top of all that before I called them, they emailed me saying the PA speaker was at the post office, which was a lie.

These guys are running a fraudulent business. My amp stopped working about a week of installing. I contacted the company (audiosavings) through Wal mart. The items has a 1 year warranty. I attempted to contacted Audiosaving for about a week before they responded to emails or phone calls. And they said it was covered. I repacked amp as carefully as I could and returned it. The company received the item on May 26. The company finally responded to my emails after several attempts to contact them on or around the 5th of June. On that day they wrote and said they would not honor the warranty because item had been modified. In no way shape or form did I "modify this amp" I don't know anything about them. I simply took it out of the box, installed it to a wooden board for mounting using the provided screw holes on the amp, and connected to power. That's it nothing more. This company lies and takes advantage of blue collar folks like me.

Custumer service sucks. Their phones are disconnected and they dont answer the emails. If there was 0 i will give them 0 review. Do not buy anything from these people

Ordered an item that showed available... 2 ETA's passed. I contacted them and they claimed it was in transit yet tracking shows a shipping label was produced but never picked up by FedEx. They claimed it may have been stolen and the product was no longer available. I asked for the most similar item with similar specs. They said that would be an extra $50. They had raised prices from the time I ordered to the time I had to inquire where my item was...

In-ad said stereo would fit motorcycle way too big returned it by mail 4 Weeks Later call and they refuse to give refund 20 minutes on hold to get chastise and said not getting refund. Highly suggest never buy from them

Audio Savings had my order labelled and in the UPS trailer the next morning after placing my order and emailed the tracking number to me. Through no fault of their own, the June '20 protests prevented UPS from picking up the trailer from their warehouse. BUT, Audio Savings was communicating with UPS, and they kept me updated via email and even apologized for the delay that was not their fault. I was happy to have saved 25% off the prices from other retailers, and the item works perfectly. I will definitely shop with Audio Savings in the future.

They sent me studio monitors stand with the wrong screws & bolts. I can't assemble the stand without those pieces.

Absolutely love my Rockville RPG 1470 powered mixer and 12.24 cabs... you would have to be stupid to pay 10 times the price for Mackie, Jbl, or any of those other brands to have the same quality sound for equipment that people are going to spill drinks on and knock over requiring you to replace it anyway

Ordered a Metra in dash harness... these always come sealed in a green Metra plastic pouch. They shipped me one that had obviously been used before - it was shipped in a plain white plastic bag - the brackets had scratches - had obviously been used before. It was a relatively cheap $10 item - so I am not following up on this. But selling something as new when it is obviously used just show dishonesty. CROOKS!

No good bad service they don't answer they give you the run around.
Good to receive your money. Somehow they block my # because if I call with a different one it goes thru

Bought a system from them. Got a tracking number but item has been in same place for almost a week. Called they said that fedex hasn't picked up trailer. Called Fed ex they said package was never given to them. I've looked at other reviews and looks like they use this excuse a lot.

I will definitely purchase from Audio Savings again. I ordered two American Bass XD- 1044 subs. I ordered the subs on June 28 Sunday evening and they came Wednesday July 1 that's what i call FANTASTIC service. I would definitely order from them again and again with service like that and the box and the subs were unharmed. The subs also work and sound great. Great job Audio Savings.