• Aubade

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Overview

Aubade has a rating of 2 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Aubade ranks 162nd among Lingerie sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Aubade?
Top Positive Review

“The Aubade swimwear and lingerie collection is a hot...”

Linda E.
4/29/14

The Aubade swimwear and lingerie collection is a hot French line that fits amazing on curvy body types. The brand has been around since the 1950's. There are unique touches to each piece and they have an old world classic appeal. I love just window shopping this site and will go to the store the next time I am in France.

Top Critical Review

“Gone from top brand to rubbish”

Jennifer F.
7/24/20

Terrible quality lingerie and service is the worst! I received my four expensive bras from the UK in a non-padded satchel with just a couple of sheets of tacky pink tissue paper around them. Questioned authenticity and then received abuse and threats! Worst experience ever. Previously an Aubade customer for decades. Spent tens of thousands of dollars. That meant nothing. I was treated like scum!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user jenniferf840
1 review
1 helpful vote
July 24th, 2020

Terrible quality lingerie and service is the worst! I received my four expensive bras from the UK in a non-padded satchel with just a couple of sheets of tacky pink tissue paper around them. Questioned authenticity and then received abuse and threats! Worst experience ever. Previously an Aubade customer for decades. Spent tens of thousands of dollars. That meant nothing. I was treated like scum!

Tip for consumers:
Don’t buy Aubade!!

Products used:
Four bras. Two were faulty.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nataliet643
1 review
0 helpful votes
January 19th, 2024

Made an order for 2 pajama sets. Order arrived I took just one shirt and noticed an item "squeaks" in my hands and made statics. Emailed, they ignored questions about fabric composition. Called, they asked for time to double check with another department. I got a response "Even though silk can sometimes generate static electricity when in contact with certain skins, our pyjamas are made from 100% silk."

I think it is silk with polyester or what's called "Armani silk", made of pure polyester. Statics happen because of the composition, statics caused by friction between two different materials. Meaning that it should be used more than one fiber type in that fabric.

Tip for consumers:
Item design is fine. Customer support response fast. Delivery fast. They do silk stitching which is nice too, but fabric is something weird.

Products used:
Panama set

Service
Value
Shipping
Returns
Quality
Thumbnail of user elenas50
1 review
1 helpful vote
February 13th, 2017

I ordered Aubade online on 28 January. UPS sent me messages "Parcel will be delivered today" but then cancelled it because the sender (I presume Aubade) froze the delivery. But still I waited for three days in a row. Aubade never replied to my emails thorugh online customer services. Then finally I received the package on 10 February but the branded box was very badly damaged. I called London's Aubade twice. Only after they contacted their French colleagues they replied that they will send me a calendar. This is very disappointing as the package did not meet hygiene standards, and I don't need a piece of marketing outdated paper anyway. The worst thing is that it is ipossible to get in touch with their online store. Do not think will order again. You just lost a loyal customer, AUBADE!

Thumbnail of user lindae21
1 review
1 helpful vote
April 29th, 2014

The Aubade swimwear and lingerie collection is a hot French line that fits amazing on curvy body types. The brand has been around since the 1950's. There are unique touches to each piece and they have an old world classic appeal. I love just window shopping this site and will go to the store the next time I am in France.

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About the business

Discover our Aubade lingerie collection: bras, briefs, loungewear, swimwear, man

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