website thubmnail of Aubade
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Spain
1 review
0 helpful votes
Follow Natalie T.
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Made an order for 2 pajama sets. Order arrived I took just one shirt and noticed an item "squeaks" in my hands and made statics. Emailed, they ignored questions about fabric composition. Called, they asked for time to double check with another department. I got a response "Even though silk can sometimes generate static electricity when in contact with certain skins, our pyjamas are made from 100% silk."

I think it is silk with polyester or what's called "Armani silk", made of pure polyester. Statics happen because of the composition, statics caused by friction between two different materials. Meaning that it should be used more than one fiber type in that fabric.

Date of experience: January 19, 2024
California
1 review
1 helpful vote
Follow Linda E.
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The Aubade swimwear and lingerie collection is a hot French line that fits amazing on curvy body types. The brand has been around since the 1950's. There are unique touches to each piece and they have an old world classic appeal. I love just window shopping this site and will go to the store the next time I am in France.

Date of experience: April 28, 2014
Australia
1 review
1 helpful vote
Follow Jennifer F.
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Terrible quality lingerie and service is the worst! I received my four expensive bras from the UK in a non-padded satchel with just a couple of sheets of tacky pink tissue paper around them. Questioned authenticity and then received abuse and threats! Worst experience ever. Previously an Aubade customer for decades. Spent tens of thousands of dollars. That meant nothing. I was treated like scum!

Date of experience: July 24, 2020
GB
1 review
1 helpful vote
Follow Elena S.
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I ordered Aubade online on 28 January. UPS sent me messages "Parcel will be delivered today" but then cancelled it because the sender (I presume Aubade) froze the delivery. But still I waited for three days in a row. Aubade never replied to my emails thorugh online customer services. Then finally I received the package on 10 February but the branded box was very badly damaged. I called London's Aubade twice. Only after they contacted their French colleagues they replied that they will send me a calendar. This is very disappointing as the package did not meet hygiene standards, and I don't need a piece of marketing outdated paper anyway. The worst thing is that it is ipossible to get in touch with their online store. Do not think will order again. You just lost a loyal customer, AUBADE!

Date of experience: February 13, 2017