Completely lied to at BJ's and now stuck with a higher bill than from Verizon. Was told a specific price and now the price is much higher.
Land line problem and waited for almost an hour and being transferred around over and over again for them just to end the call.
Awful customer service, considering going back to T Mobile. Rude customer service, very unclear and confusing responds.
Yall need to fix yo $#*! im need a fre month or something. Couldnt call my grandma before she died because yall $#*! is down
The worst service ever, do not work with people. Customer service is good. But seriously the service it terrible
They make a false promise about good deals they never keep, at the end I sent my 2 paid s20 phones for 2 S21 ones. So finaly it a still
Worst customer service of any company I have ever seen on this whole planet! Bunch of Liars, the whole company!
This Is a money hungry they Carr more bout money than helping a come stay up and running and it's a simple flick of a button
More censorship! Put NewsMax TV back on.
We need a diversity of voices. Stop the censorship!
You need to help the problem not create the problem
They sent the wrong phone and will not stop billing me i sent it back un opened but they keep billing me and no one can help me
Worst internet! I wish I never changed from xfinity, but I had to beacause of the area. I used to have a 25MB internet from At&t, but it was really bad, so I went to a store and asked about how to make it better and the guy showed me what he called "the best they have", so I got this new one. I had to pay $100 for the installation and they're still charging me $200 for breaking the old contract, even if I was making a new one, but the thing is, NOBODY EVER TOLD US ABOUT THESE CHARGES. But that's ok, we pay what we have to pay. But there's another thing, we had to pay all of this and we're obviously paying more than before for the same internet! It's the same thing! We can't even watch a video without it stopping all the time. And if we call or go to the store to complain about it, the service is horrible, and we're just losing our time because it's never going to change anything. I don't recommend it, but if someone needs to have it because of the area, just take the most basic plan and then take the unlimited mobile internet from T-mobile. Because the internet from At&t is going to stop all the time, so you can still use the internet from your cellphone, and the internet from T-mobile is the best.
Worst phone company ever you guys stole my money and keep the phone that's crazy that's crazy very disappointed
Outages constantly, no help, no information, no customer service, absolutely terrible. If i could give negative stars i would.
They are clueless and blind. A two hour phone call every time I'm on the line with them. Worst worst worst worst
I think AT&T has good Internet but the customer service aspect and my whole experience with AT&T is horrible. I first went in the store to get AT&T as wireless Internet service AprilI think AT&T has good Internet but the customer service aspect and my whole experience with AT&T is horrible. I first went in store to get AT&T as wireless Internet service April 20 had to wait three weeks even to get an appointment May 20 a whole month later & then come to find out they have to dig the wires underground to get the service to work. So now I have to wait for that, four days go by and service guys are out there everyday until I get a paper in my mailbox saying my service should work I'm good to go. I try it and it still doesn't work. I spent two days, one day of which I was on the phone for an hour and 10 minutes with a customer service agent whom at the end of the call couldn't help me. The next day I spent the same amount of time with a different person who also told me they couldn't do anything. So now I sit here writing this review may 31st after I just got off the phone with the store I originally contacted to get AT&T and they told me they couldn't do anything. So I am now without internet for who knows how long because no one could give me an answer. All and all don't get AT&T
They hands down have the worst speeds ever. The also have horrible customer service. If you go over 1gig they slow you down more.
Answer: Terrible service, this is the worst service I've ever had. Canceled all services with this company after my customer service experience. Customer service is horrible, their service in general is horrible, and they don't offer anything I can't get at any other competitors store. I wouldn't recommend service or work with this company, they are discriminatory and bias. All they do is take advantage of you and try to sell you stuff that you don't need so they can raise their commission. If you want to be serviced by a bunch of dilettantes, this is the place for you, bad service, work, and experience, Joshua at legacy village has terrible customer service experience.
Answer: At this point I am so disgusted with a T and T your customer service skills are horrible they don't help you out they keep transferring you to different departments just to get you off the phone they do not like to resolve problems and promises that they made they do not keep their promises they get you into getting into their products and getting their commission and then they screw you out of what they promise you I do advise anybody to go through a TNT they are lousy
Answer: Because they never really will cancel your service! They overcharge you and when you finally get a hold of them they still refuse to help.
Answer: To answer your question, Simply there is no accountability at AT&T. They bounce you around and they make NO attempt for resolution.
Answer: I use to work for AT&T, they have gone from bad to worse to I don't give a damn, and that's a shame
Answer: That is just silly. He wldnt be a multi millionaire if his businesses were bad. You forget, everybody loved him till he announced he was conservative. Isn't it all the democratic mayor's and governor's states that are going to shit? Or would you rather take crime over parent choice?
AT&T has a rating of 1.2 stars from 2,456 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AT&T most frequently mention customer service, new phone and next day. AT&T ranks 243rd among Internet Service Provider sites.