website thubmnail of ASPCA
How would you rate ASPCA?
grey star
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grey star
grey star
Oregon
1 review
14 helpful votes
Follow Liza G.
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I am planning to donate to this charity for animals. My friend advice me not to why? He told me animals only get 3% of every donations the rest goes to employees pocket. For all animal lovers dogs, cats, birds etc...let's donate our money to local animal shelters. ASPCA used stray injured wounded dogs cats for money don't be fool!

Date of experience: July 8, 2023
New York
1 review
1 helpful vote
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Scam Organization
March 2, 2024

Do your own research! Most of their money goes to the people taking your money! It doesn't take much time researching to see what this organization is about.

Date of experience: March 2, 2024
Massachusetts
1 review
11 helpful votes
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Just purchased a puppy several months ago and took her in for basics and an ear infection. Also went in for vaccines and to check of status of her ears a week later. First visit to vet was June 22...haven't been reimborsed a dime yet...this makes me nervous as this often happens when a company closes up shop and wants to collect as much as they can and not pay out before announcing they are are going out of business...bills totaling $900 so far

Date of experience: July 9, 2023
Nebraska
5 reviews
26 helpful votes
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This organization does little if anything to help animals. I recommend donating money to your local Humane Society. It will be money better spent, this organization spends more than 75% of the money donated to pay executives and board members.

Date of experience: August 12, 2022
California
1 review
28 helpful votes
Follow Brenda W.
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I am a true animal lover and the thought of you people trying to rob people for money with sad story's about animals that you are taking advantage of for money, these animals deserve better, clearly everyone knows you people stole money from the aspca, these funds are for the animals, not your human greed, i would love to donate to these beautiful animals, but I dont trust people like the aspca, you need to be put out of business.

Date of experience: December 19, 2022
New Mexico
1 review
3 helpful votes
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Rip off Stay Away
January 5, 2024

Please stay away from. Donating your money to them. They are not giving the Donations to the animal's. They are getting richer and the poor animal's are not getting the help or the care they say they are supposed to be getting. That commercial should be taken off the air.

Date of experience: January 5, 2024
Michigan
1 review
2 helpful votes
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Donations
August 3, 2023

I appreciate what the ASPCA does for animals but I don't care for the fact that they ask existing donors (been donating for years), for more money. I'm on a fixed income & I hear that not as much goes toward the animals as we are led to believe. Tell the CEO & his bigwigs to dig deep in their pockets.

Date of experience: August 3, 2023
Montana
2 reviews
1 helpful vote
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Monies where they go
September 27, 2023

All or most monies go to CEO. The aspca don't care about the animals just their pockets. Commercials are very sad and people want to help. But most monies go into their pockets, making millionaires.

Date of experience: September 27, 2023
Tennessee
1 review
0 helpful votes
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Glad I checked
January 15, 2025

I was going to renew my membership I quit sometime ago, before doing so something told me look up reviews. I'm on a very small income but have always gave what I could. Reading these Reviews have definitely changed my mind. I want to gift some money where it benefits. The animals not the CEOs. I'm shocked they make that much. So thanks for all the reviews out Research another one.

Date of experience: January 15, 2025
Arizona
2 reviews
14 helpful votes
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Shameful
December 29, 2023

ASPCA gives 2% of budget to pet shelters while 'hoarding' millions: think tank according to CBS. This is S H A M E F U L. Your ads are tear jerks and heart tugging but after research, I find it a poor charity to donate to. I will instead give to a local rescue. The amount spent on TV spots and other administrative costs is a major portion of your expenses. I wish more people knew the TRUTH about you.

Date of experience: December 29, 2023
Arizona
2 reviews
3 helpful votes
Follow Debbie C.
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Please adopt or donate to no kill shelters now that's a worthy cause. Give them another chance who will love you unconditionally. A gift that keeps on giving!

Date of experience: January 7, 2024
Georgia
1 review
3 helpful votes
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I have had difficult time receiving my reimbursement for pet claims the entire time dealing with them for my puppy. I have to call constantly the customer service, email, my veterinarian many times and still waiting for a paid claim reimbursement. They don't have a problem taking your money/funds monthly but absolutely refuse to give the said credit.

Date of experience: December 14, 2023
New York
26 reviews
98 helpful votes
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Several years ago, Most of these animal protection / adoption agencies ( ASPCA, ETC.) offered very low cost spay and neutering, and their price to adopt homeless animals was very reasonable. Now, however, their prices are almost as expensive as pet shops and private breeders! These agencies are trying to put pet shops, " back yard breeders", and regular breeders out of business. It seems obvious to me that their goal is to run breeders out of business while they take over the business!

Date of experience: June 26, 2015
Idaho
1 review
6 helpful votes
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ASPCA are thieves
July 28, 2023

The so called saving of animals by aspca is so bogus. They only spend a few cents for the animals the people running the bogus company make hundreds of thousands a year plus bonuses. I wouldn't give to these people ever there are legitimate companies that acts help animals but aspca isn't one

Date of experience: July 28, 2023
Minnesota
1 review
2 helpful votes
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AWEFUL COMPANY. STAY AWAY
April 26, 2024

It is a shame that I can't rate with zero stars! They cancelled my policy because according to them it will be not available anymore in my State and offered me basically the same one but 3 times more expensive. The representative told me that with the new one, they will cover specialty foods. When I sent my first claim under the new one, they did not pay because it was a "pre existing condition" even when my dog was covered by them with no gap. Avoid this company!

UPDATE and answer to Mr Travis: The first thing I did was call to customer service. I had my insurance for 11 YEARS with ASPCA. Barely made a claim or two. ASPCA called me to tell me that they were going to cancel my policy and offer me one with THE SAME COVERAGE but THREE TIMES THE PRICE, because, of course, my dog is now 11 years old. This practice in itself is very shady! Anyway, I got it to be covered with no gap. So, my dog have been covered by your company for almost 12 years till today. How come they can tell me that my dog has a pre- existing condition at this point? SO, TO EVERYONE THINKING ABOUT THIS INSURANCE, be aware that they can drop your dog when is old and needs the insurance the most, to offer you a policy with the same coverage paying triple, and FORGET about all the years you had your dog with them. In this new policy, everything will be consider a pre- existing condition. If that is not shady, I don't know what that is.

Date of experience: April 26, 2024
Georgia
1 review
1 helpful vote
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Not true
December 29, 2023

Had a friend that needed help with their animals after a devastating hurricane and they said that they couldn't help that they only take donations. Not help others

Date of experience: December 29, 2023
Arizona
1 review
1 helpful vote
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Didn't care
June 8, 2024

I called the ASPCA to report dogs in my neighborhood that were being abused, hungry and desperate
They told me they would not take my complaint and they couldn't do anything about it

Date of experience: June 8, 2024
Tennessee
2 reviews
7 helpful votes
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This organization is not what it seems. When I donate, I give to my locate Humane Society because I know where their money goes and how they treat the animals.

Date of experience: July 22, 2023
District of Columbia
1 review
10 helpful votes
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Rip off
July 23, 2023

The American Society for the Prevention of Cruelty to Animals (ASPCA) has something it doesn't want you to know. Raising over $400 million a year from those weepy Sarah McLachlan commercials, the ASPCA spends little of that money on sheltering pets across America. The ceo makes over $800k an year! Instead of supporting animal welfare, the ASPCA is quickly converting to the largest PETA-like animal "liberation" group in the United States. (And the Humane Society of the United States, which runs similar ads, is even worse) don't give money to these rip off cons, give to you local shelter!

Date of experience: July 23, 2023
New York
1 review
7 helpful votes
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ASCPA
May 1, 2023

This has nothing to do with the poor animals I know ASCPA TAKES EXCELLENT CARE OF ALL ANIMALS AND SAVES AS MANY AS THEY CAN FROM ABUSE AND HOMELESS ANIMALS TO GIVE THEM ALL SAFE AND CARING AND LOVING HOMES...It has to do w/ how ASCPA DOSE there donation for people when you change your donation they should change it not take out more then they are supposed to that is what they did to me & the manager said. Miss Berman we will refund your $50.00 dollars. They only refund me $20.00 dollars. The manager lied to me. So, that is it. Sure I give ASCPA a 10 RATING for helping all the ANIMALS... BUT GIVE ASCPA A 0 ON HOW THEY CONDUCT THERE BUSINESS W/ PEOPLE WITH THERE DONATION...
Loretta, Berman

Date of experience: May 1, 2023

Overview

ASPCA has a rating of 1.5 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. ASPCA ranks 31st among Animal Rights sites.

service
15
value
12
shipping
8
returns
8
quality
10