AskTech SupportReviews 558

Just Answer Technician referred me to Temu Customer Services who has escalated to Reship my Order with the Correct Quantity of my 3 Orders. A photo has been taken of my Order with only 3 items instead of 30 items, for a Record. When I Receive my Reshipment Order from Temu, I Will inform ALL who have Supported and Helped my Sales Order Issue. Thanks very much. Miss Lois Jane Teresa Lee: Date: Saturday, 08/09/25@ 04:49 pm (EST, USA).

Went over everything. And explained how to fix. He was very patient and took his time explaining to where it actually made sense. Very helpful.

He definitely relieved my concerns about the many suspicious texts I've been receiving about my iCloud account. I now know Apple will only contact me via email and never by a text and I will immediately delete all such future texts. Thank you VERY MUCH!

I have not spoken with Ask tech, I was dealing with Abhijits of just answer. Got up this morning and the problem was solved. Thank you to all concerned Jacques Caron

I contacted a tech online to assist me with my I phone being black. He gave me several options to check my phone or restart it. The phone is working but the screen is still black. So the next step was to connect my phone to my computer. I'm on a IMAC, don't have a I phone 13 adapter. Apple keeps changing Sh- - t so that you have to buy new cords, adapter. They don't care about the customer. Because I'm a senior, retired, on a fixed income paying off my computer, should I be limited to the use of my computer, cameras, additional external drives? So to get my phone fixed I have to go to the source. Apple. This is very frustrating. I have every Adapter available on the market. Purchased a I Mac, I can't operate anything except the printer that doesn't need a cord. So the tech was very helpful, but I have to go see Apple or go find a cord to attach to my Apple I Mac. Maybe seniors need to get out the Apple Game. My retirement funds are too thin.

Phone support from expert handled my problem without a hitch. Great job done professionaly and expertly

The lawyer Randy M. Was very efficient, thorough, and professional. He answered all my questions and in a timely manner.

It was satisfying! I guess you want me to be talkative the technician did reach me and did communicate with me in a satisfying discussion. Thanks again

While the Microsoft Technician was great in explaining to me information that was NOT AVAILABLE on any Microsoft website to answer my question and successfully resolve my access problem, my issues deal with the credit card process. The initial credit card I used which is my primary credit card would not be accepted by the web page and I had to use my backup card to proceed. Four days after my interface with JustAnswer et al my wife informed me our primary credit card did not work when she tried to make a purchase. Contacting our credit card company my wide was informed that AskTech Support had two transactions on our credit card account and both were declined which generated an automatic FRAUD ALERT until we verified the situation and ensured our credit card company and we were on the same page. I also find it interesting that a company as large as Microsoft had no human customer service interface, that I could not find the information sought on Microsoft web sites, that I was directed to AskTech Support from Microsoft without informing me that I had to pay for the customer support, and that I probably will be paying $48.00 for 21 minutes of human interaction which translates as a $137.00 loaded hourly rate.

Excellent tech i enjoyed the experience. Iit was a little confusing at first but he resolved the issues

Tom was the expert who helped me resolve the problem by calmly walking me thru the steps. I appreciate his patience and kind demeanor. He is a top notch expert.

Agent had no idea how to fix, said I'd have to talk to AT&T. I pinged their email server that was for my particular email service (snet) and it came back "not found" so I realized it was a server problem and by the next morning AT&T had it fixed and I was all set. But it took me $5 for JustAsk and $10 for the service that told me to ping the server to get that clue. Your guy should have suggested it since the original problem was my inability to access the snet server. But It was worth it and at least your guy knew it wasn't something I had done and was an AT&T issue.

Penney's needs to realize that every customer does not fit into a little box where a couple fixes cover them all. They need other options!

Alam was very patient and knowledgeable. It took a while but with his assistance we got it taken care of, so far.

Publisher it didn't work oh but I want to pee their monthly fee for using publisher would we have done for years already and it didn't work I need to give a different visa card number

It may be too early to know if I have success in returning the microwave, but the final suooort from Kent? Was what I needed.

I needed help reinstalling a printer. I asked the technician one question, he answered the question and I tried to reinstall one more time and it worked. Absolutely nothing to do with any technical help, because there wasn't any.

I was directed to this from Asus web site. However the technician replied as ACER. Gave me a phone number for ACER store.

I am extremely happy with Annu she was was very understandable professional and competent. When the initial phone line became useless I was able to stay in contact with my computer until she called back on a better line. 👍👍

AnupriyaP was extremely knowledgeable with my computer operating system and knew exactly how to fix my problem. Her english was easy to understand with very little accent. She was a pleasure to work with.