On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over deceptive billing practices and ineffective customer service. Common complaints highlight unexpected charges following trial subscriptions, difficulty in canceling services, and a lack of responsive support. Many customers describe their experiences as predatory, feeling misled by unclear subscription terms and automated responses from the support team. Overall, the feedback suggests a significant erosion of trust, with a strong recommendation for potential customers to exercise caution before engaging with the company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
AskNebula has completely changed my view of astrology! The astrologers are not only skilled, but they are also compassionate and understanding. I am always leaving my sessions feeling uplifted and inspired!
You deserve to be happy in love! Use the powerful influence of the stars and planets to the advantage of your relationships. Nebula is here to help you!
We have understood that one of the main components of a person's wellbeing is having healthy and fulfilling relationships. That is why we decided to focus on astrology for relationships.
We want to inspire people to find their way to happiness in love with the help of highly-personalized horoscopes and astrology-based tools, including different kinds of readings and professional astrology consultations.
Let us be your relationship compass.
For more details, please visit our website https://asknebula.com/
If you need any help, please try to find the answer in our Help Center https://help.answers-365.com/hc/en-us or please contact our Support Team at nebula.support@nebulahoroscope.com
Dear Lisa, hello there and thanks for telling us your opinion on the matter of our service!
We are inspired to keep improving this service for you, our users, by your encouraging words, which serve as a constant reminder to us that our efforts are both required and appreciated.
We would be happy to help you if you have any other questions. Feel free to reach out to us at http://help.answers-365.com anytime, and we will do our best to answer your questions promptly!
Kindest regards, Nebula team