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ASAP TicketsReviews 8,017

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,017 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,220
quality
3,405
This company responds to reviews on average within 0 days

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Minnesota
1 review
0 helpful votes
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Excellent
October 29, 2021

My experience with the Agent was and has always been awesome.

Date of experience: October 29, 2021
NL
1 review
0 helpful votes
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Wonderful service by ASAP/Nichole
October 29, 2021

Nichole was very helpful. She was patient and kind, explaining all details regarding the booking. She was able to answer all the questions I had.
The cost of the ticket is very attractive, the airline used trustworthy.

Date of experience: October 29, 2021
France
1 review
3 helpful votes
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I called to cancel two tickets as the persons did not get a visa and the other a passport both things beyond our control. My advisor told me to just go ahead and cancel all three tickets and buy another just for me. She promised to get a waiver to the non refundable policy. In the end I ended up with three non refundable tickets even with travel care plus the additional ticket to pay for through affirm.

Date of experience: October 29, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 126199

Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Tennessee
2 reviews
3 helpful votes
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Excellent assistance
November 28, 2021

I like using ASAP for all my international traveling... excellent customer service & time efficient agents

Date of experience: October 29, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 126197

Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
2 reviews
0 helpful votes
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Flight to UK
October 29, 2021

Very fast and efficient, thank you jagger, I tried using my air miles from an airline and waited an hour on hold just to be told I couldn't use them

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Outstanding!
October 29, 2021

I had an outstanding customer service experience with Reno, and I am grateful how he was patient until the end. He made sure I felt comfortable enough to do the final purchase and he went above and beyond to have a successful transaction. Thank you Reno!

Date of experience: October 29, 2021
Canada
1 review
0 helpful votes
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Very helpful
October 29, 2021

As usual I was contacted and help quickly and could purchase at a fair price my next trip.

Date of experience: October 29, 2021
New Jersey
1 review
0 helpful votes
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BUYER BE CAREFUL
November 27, 2021

This company does not play it safe for refund, you will then find out that they do not follow the rules and would like to keep your money. They will manufacture reasons not to refund you. Their agents are located all over the world. They constantly ask you to leave a message because of the time difference. In case of emergency, you are on your own. I had a horrible experience with ASAP last year it was undescribable and terrible. I will not book with this company again, even if it is FREE.
O. OPARA
New Jersey USA

Date of experience: October 28, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 123603

Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Tennessee
1 review
0 helpful votes
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Scammmmmm
November 27, 2021

We had a horrible agent who told us we were getting seats with tickets and bags and eerything we asked thoroughly about. Over $1,900 for two tickets. We check the airline to get our seat numbers for our passenger locator forms needed for Portugal, Italy and USA and guess what? NO SEATS! We were suppose to have Economy tickets. But the airline's site said we had the Basic. Even more, the price on the airlines site for our reservation was $644. How do you go from $644 to almost $2,000?!

When I called to figure things out and even come to a solution, that jerk AJ told me that when we asked about seats coming with our tickets and he said yes they do, that we weren't specific enough. And I quote "Of course I said yes, you wouldn't stand on your feet the whole flight. Every flight comes with seats". I couldn't make this up. So I said. Well I think you should know what people mean or clarify, talk about the options since we asked about seats coming with our tickets. He's a travel agent right? He chuckled and called me too emotional. I stopped right there trying to get help from him. It wasn't going to happen.

Date of experience: October 28, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 123605

Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Texas
1 review
0 helpful votes
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I give 5 star
October 28, 2021

I'm very satisfied with my travel agent wanda she's very helpful I would recommend her to all my friends

Date of experience: October 28, 2021
Canada
1 review
0 helpful votes
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Nice service
October 28, 2021

It was a nice service overall but 4stars only because I don't understand the tip system with all the money they get and also agent was a little too pushy for me. Thanks though

Date of experience: October 28, 2021
Michigan
2 reviews
0 helpful votes
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Great Experience!
October 28, 2021

Ms. Tina - the ASAP representative, was very efficient and very patient in providing me with her expertise in finding me that affordable airfare I requested. She knew the company's products as well as the responses to critical questions when it came to completing the paper works for the payment, and also what are the purposes of buying insurance for different purposes during the travel.

Date of experience: October 28, 2021
New York
2 reviews
0 helpful votes
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Dreadful
November 27, 2021

This company is the worst. I have no idea how they are in business. I have spoken to multiple agents (Musk, Reed, Kiwi and many others) and NO ONE returns my emails or calls. I was told a supervisor would reach out and nothing, no one responds. This company has cost me money and I wouldn't recommend them to anyone. The only reason I gave a 1 star is because there isn't an option to give negative stars.

Date of experience: October 28, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 123607

Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Jagger great job
October 28, 2021

My experience went very well with Jagger. He was best patient with me and he knew his job. Very well.

Date of experience: October 28, 2021
California
1 review
0 helpful votes
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Excellent customer service
October 27, 2021

Freya is very helpful and an excellent travel agent. She helped me all the way to filling up the form and and stay with me till I finish.

Date of experience: October 27, 2021
Canada
1 review
0 helpful votes
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Excellent customer service
October 27, 2021

It was a great experience the representative is so helpful and explains well

Date of experience: October 27, 2021
Canada
1 review
0 helpful votes
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"Bolt"
October 27, 2021

I have no idea what I was doing. Bolt Helped me Get my ticket I'm so impressed with the hell I received.

Date of experience: October 27, 2021
Virginia
1 review
0 helpful votes
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Time consuming but worth it. Final result was excellent.

Date of experience: October 27, 2021
New Jersey
1 review
0 helpful votes
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Professional
October 27, 2021

Muy amable senorita con gusto me contactare para otros vuelos

Date of experience: October 27, 2021
Georgia
1 review
0 helpful votes
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Best Serivce
October 27, 2021

Always find the best rate for me. Very convenient to book the tickets. They work on our time and schedule. I'll use them for next time, sure.

Date of experience: October 27, 2021