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ASAP TicketsReviews 8,010

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.

ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.

We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,218
quality
3,398
This company responds to reviews on average within 0 days
Canada
1 review
0 helpful votes
Follow VICTORIA H.
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My personal experience
January 12, 2022

Staff was professional and quite knowledgeable. Only problem was the system for confirming payment and the time it took to process the ticket.

Qll in not too bad if an experience other than time.

Date of experience: January 12, 2022
Florida
1 review
0 helpful votes
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Forest was very patient and diligent stayed with me for a while trying to find me the best route and price to fit my needs and budget.

Date of experience: January 12, 2022
Georgia
1 review
0 helpful votes
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Good deals
January 12, 2022

Noah is being very helpful and very professional.
Always find good deals for me

Date of experience: January 12, 2022
Louisiana
1 review
1 helpful vote
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Would rate zero stars if I could
February 11, 2022

What a scam. Cancelled our flight 5 months prior to take off, also purchased ticket protection. No refund was given. Now I'm out of 1,300 dollars. What a scam this company is.

Date of experience: January 12, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 135879
Please email this ID at feedback@asaptickets.com

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Washington
1 review
0 helpful votes
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Bad Customer Service
February 10, 2022

My flight been canceled and when I call reservations center to reissue and change date they transfer me from 1 department to other departments and can't solve the problems and been records my voice. She massage to other department I am rough person.

Date of experience: January 11, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 135737
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
1 review
0 helpful votes
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Rep Cedar
January 11, 2022

I had a credit on file from a previous trip. There was some negotiations on getting the credit but Cedar was helpful all through the process. She hung in with me at all the time. Very good service.

Date of experience: January 11, 2022
Massachusetts
1 review
0 helpful votes
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Costiner service
January 11, 2022

Fast transaction,
Great service, economic
I would definitely recommend people to use this service

Date of experience: January 11, 2022
Ohio
1 review
0 helpful votes
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Excellent
January 11, 2022

This experience was way easier than I thought. I was dreading calling but thankful I did. I was very surprised that I got everything I needed and at a fair price. The agent was super courteous and helpful.

Date of experience: January 11, 2022
Sierra Leone
1 review
0 helpful votes
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Excellent and very helpful
January 11, 2022

My experience was great and the customer service was excellent

Date of experience: January 11, 2022
Nevada
1 review
0 helpful votes
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Thank you asap!
January 10, 2022

Needed a fate below any that I was seeing advertised. My agent searched and ran different configurations of my flight destinations and was able to create a round trip ticket that fit my budget. He was awesome! Thank you again

Date of experience: January 10, 2022
Florida
1 review
0 helpful votes
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Awesome Service!
January 10, 2022

Extremely helpful and patient. Top rated customer service!

Date of experience: January 10, 2022
Texas
1 review
0 helpful votes
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Flights to Europe
January 10, 2022

Not quite 5 stars as sometimes a little more complicated than jsut going to a travel site and they always ask for an additional tip, wished would just be part of the fixed price from the get go!

Date of experience: January 10, 2022
Texas
1 review
0 helpful votes
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Great experience
January 10, 2022

Very good service. I'm very satisfied. Thank you for providing a great quality service

Date of experience: January 10, 2022
Ohio
1 review
0 helpful votes
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Stress free and straightforward
January 10, 2022

The provider was patience and friendly. He called me several times to update me on changes and discounts available and eventually got the me the ticket i needed

Date of experience: January 10, 2022
Michigan
1 review
0 helpful votes
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Getting a bit concerned
January 10, 2022

Too many changes in flight not for the good and costly. Like the change in hotel. See what happens when we get therr

Date of experience: January 10, 2022
Sri Lanka
1 review
0 helpful votes
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Return ticket re shedeuling
January 9, 2022

Some coustomer service persons looks likes not have experience but after several atemp found a represntive who have a necssary skils to finalized my return date re scheduling and she was help me in few minutes again would like to thanks to her.

Date of experience: January 9, 2022
California
1 review
0 helpful votes
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Horrible
February 8, 2022

Don't even border using them. They are horrible, give you a run around. Once they get your money, they don't really care about anything. They changed my ticket up to 10 times. I tried to call them several days for a more convenient time, they refused to call the airline for options or a reasonable alternative. Rather they wanted me to purchase another ticket.

Date of experience: January 9, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 135275
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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I had to rebook the flight ticket three times and all three time they try to sell the most expensive ticket to me. Horrible service never ever book from asap ticket guys... honest review..

Date of experience: January 9, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 135273
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Philippines
1 review
0 helpful votes
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Very Helpful
January 9, 2022

Birkin helps me when I bought my ticket rushed last November. Now, he help me again changing my flight back to US. He has outstanding communication skills. Very helpful. Birkin exceed my expectation.

Date of experience: January 9, 2022
Virginia
1 review
0 helpful votes
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Great service
January 9, 2022

Good customer service, very knowledge and professional

Date of experience: January 9, 2022