From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.
ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.
We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
Agent is very patient, very accommodating & knowledgeable.
1/30/2022
Asaptickets agent cancel my booking (confirmation# MBVK7Y) without asking me and book (confirmation# T5RPD8) me on a flight leaving in next 12 hours for no reason. May be so they can make more money in rebooking. Even after spending more than 15 hours with asaptickets for three days, no one able to resolve the ticket issue. Agents ask for the tip and they are good only if they get a good tip from the customers.
2/28/2022
After spending 100s of hours on phone and tens of emails, finally asaptickets agreed it was their agent's mistake and will pay the partial refund. Asaptickets took almost two weeks to re-issue the tickets (X8B9C0) with the dates I had asked for. And by then the price difference was almost 10 times more than what it should be if done at my first call. I had to pay almost the double the price of tickets as a fare difference because of the agents and customer service rep inefficiency. I have provided the call logs of 100s of calls and email chain to the customer service to get the partial refund (I should get full refund as it was their mistake).
This is not a good company to buy a ticket from. They've got so many different companies with different names under the same ASAP company as a decoy. They can't even come to the aid of their own agents when customers are not happy with them. I will never recommend them to anyone
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 139453
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you
Excellent peachy is very knowledgeable and accommodating.
Mr. Basco tries to explain the most recent flight option, and he helps with the selection of the flight suitable for my travel. Thank you
It was so great and so friendly to talk to. She so nice. She really find a way to satisfied me to find a schedule that i like.
I am satisfied with my agent, Rocky J, he rocks! He was very helpful in the processing of our tickets…thank you…will use ASAPtickets again next time
Atral is very accommodating and not pushy at all. I have tried other agents from a different company that they would pressure you in booking a flight right away.
Excellent and professional agent to deal.
Keep up the good work.
Duncan was very persistent and patient while helping us select a complicated multi city flight. I would recommend him!
The process and customer service was excellent exactly what you want
The attendant was very helpful and pleasant. She found exactly the time and date I was looking for.
The call center attendant to purchase tickets was very helpful and kind, and was very patient. The call center Travel Agent was even from where I was going to!
Happy with the experience. Jenna walked me though all the different options. I gave her my preferences and options and she looked in to every airport that would work finding the right option for the best price. Jenna Thank You
Very helpful and friendly. I would refer friends and family to her in a heartbeat
COVID upended our travel plans and she went over and above in helping us put together another trip. We couldn't have done it without her!
Theodore T was very accommodating and found us a deal that fit itinerary.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 139457
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you