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ASAP Tickets

Overview

ASAP Tickets has a rating of 4.8 stars from 7,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,201
quality
3,335
This company responds to reviews on average within 1 day
+257
How would you rate ASAP Tickets?
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Canada
1 review
0 helpful votes
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You Are Good
November 29, 2019

I think everything is in your staff already they know how to do the job, and they are very professional in term of how to deal with the customer

Date of experience: November 28, 2019
California
1 review
0 helpful votes
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Above average.
December 13, 2022

He is very helpful. This agent tried his very best to get me the best rate and schedule as per my request.recommendable to family and friends.

Date of experience: December 13, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Soledad,
We really appreciate you sharing your review of our service. Thank you!

Florida
2 reviews
1 helpful vote
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!WARNING! Scam alert
May 14, 2023

!WARNING! Do not use ASAP tickets. 100% scammers. They will not refund under any circumstances. My experience was absolutely horrendous and almost left me stranded in another country. I was naïve when I first purchased tickets overseas and they gave me a ticket through Japan but there was no checks or reference to the fact that Japan was still closed due to covid restrictions at that time. I did my own research to find out myself and tried to reason with them to change the itinerary 3 TIMES to avoid the strict Japanese layover guidelines and rising last minute costs well before my departure date but they kept insisting that everything would be ok. Ever sense that point ASAP became the worst nightmare that any traveler would experience because every update to my itinerary created problems that would keep me into a vicious cycle of paying more money and but only getting another problem prone ticket that I had to pay another "fare difference" to resolve. The extra $200 of insurance was a complete scam it doesn't guarantee anything. Either way I still had to pay the same fee or Insurance. In the end costing about 3 times the original advertised ticket cost without ever receiving a usable return ticket. I was forced to buy a whole new ticket directly from the airline, thereby completely avoiding ASAP in order to get back home. You cannot depend on them to know/follow airline rules. They will actually use airline restrictions to create conflicts, forcing you into a cycle where you constantly forced to making changes to the itinerary. I originally thought this may be related to complex Japanese restrictions but I also had friends using ASAP who used completely different Airline and they also dealt with same issues. They had to resolve the issues directly with their airline right away. There simply is no way to resolve these issues through ASAP they will prey on your frustrations of getting stranded asking for more money over and over with false promises to deliver a working ticket.

+1
Date of experience: April 14, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id: 235823
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.

New Jersey
1 review
2 helpful votes
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Horrible
January 19, 2017

My worst experience ever
Am soo mad I bought my ticket from u guys
With the wrong information just to take money from is

Date of experience: January 19, 2017
Candice J. ASAP Tickets Rep
over a year old

Thank you for sharing your feedback with us.
We strive to place our customers at the center of our service, so when we get things wrong or fail to meet your expectations we welcome the opportunity to make things right. Please contact us at feedback@itncorp.com and we will be glad to assist you with your request.

With kind regards,
ITN Team

Canada
1 review
0 helpful votes
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Jane is very very helpful
November 24, 2022

Jane helped me fine a cheaper flight for me, I asked so many options and she did it with out hesitation,
Thank you Jane

Date of experience: November 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Rowena,

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Nevada
1 review
0 helpful votes
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Excellent
March 7, 2023

My experience with ASAP TICKETS was Excellent. That was my second time purchasing tickets, I will return again. I am giving 5 star to ASAP TICKETS. God bless the team for the good works

Date of experience: March 7, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for considering returning to us! Have a safe travel.

California
1 review
0 helpful votes
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Liked the services received
March 28, 2024

Been very friendly/ knowledgeable and able to get me the schedule desired. Excellent recommendations

Date of experience: March 18, 2024
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Philippines
1 review
0 helpful votes
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Talic was awesome!
January 24, 2020

If you need any help with your flights, I suggest you look for Talic! Great service all the way! Definitely will book again with Asaptickets!

Date of experience: January 23, 2020
Texas
1 review
0 helpful votes
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Satisfied Customer
December 22, 2020

The salesperson was very cordial and very professional and offered alternatives where I had problems with presented choices.

Date of experience: December 22, 2020
Illinois
1 review
0 helpful votes
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Great
February 15, 2019

The agent, Woodrow A, was very accommodating and very patient in helping me walked through with the process.

Date of experience: February 13, 2019
California
3 reviews
0 helpful votes
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Great experience
March 17, 2022

Very friendly and helpful. Saved a lot on ticket! Very helpful, I would recommend ASAP tickets to everyone.

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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Booking a ticket to travel to the Philippines
October 8, 2022

The travel agent is so knowledgeable, explaining all the details and options will booking for the flight…

Date of experience: October 8, 2022
Herman B. ASAP Tickets Rep
over a year old

Dear Enrique,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

Illinois
2 reviews
0 helpful votes
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Very nice and generous great service
December 13, 2023

I will give you a 5 Star for the service and proper attention provided I am always looking for discounts and savings

Date of experience: December 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!

Texas
1 review
0 helpful votes
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Excellent customer service and reasonable prices... they give competitive prices and will work in getting you the ticket

Date of experience: April 14, 2021
Washington
1 review
0 helpful votes
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Overseas Ticket Purchase
May 19, 2022

The process was quick, effortless & efficient!…The customer service agent was courteous, professional and extremely knowledgeable….

Date of experience: May 19, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much, dear Gerald, for this 5-star review. We are incredibly happy that we were able to meet your expectations and we hope to work with you again!

Michigan
1 review
0 helpful votes
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Great Job
April 28, 2022

Eagle is Very Professional. He did a Great Job finding me a very affordable flight ticket. Thank You!

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Youssoupha, Thank you so much!
Eagle indeed is a great agent:)
Can't wait to book for you again!

Illinois
1 review
0 helpful votes
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Flight
October 13, 2021

It was good customer service, just it was necessary to cancel the flight because a big emergency. Sorry

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
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Excellent service
September 27, 2021

Awesome service. Harper gave me options for my trip and advised me accordingly. This is super customer service.

Date of experience: September 27, 2021
Italy
1 review
0 helpful votes
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Number 1!
August 7, 2023

I have never heard of ASAP but I am very glad I was able to have the productive experience of working with them now! I will never purchase another flight ticket without communicating with ASAP first!

Date of experience: August 7, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

Illinois
1 review
0 helpful votes
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Very good
August 17, 2022

I am pleased with the help of Stephan, the information was clear and perfect English. Thank you Stephan

Date of experience: August 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.