business logo of ASAP Tickets

ASAP TicketsReviews 7,956

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.

ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.

We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 7,956 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,205
quality
3,344
This company responds to reviews on average within 0 days
Delaware
2 reviews
0 helpful votes
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Hard to book at a good price
May 26, 2023

Boy did the prices go sky high in the last couple weeks. I wish it was mentioned in my previous call that one luggage was included in the quote. Ended up booking the next day with a 100 dollar rate increase. Still best service around.

Date of experience: May 26, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thanks so much for sharing your experience with us!

Canada
1 review
0 helpful votes
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Excellent
May 26, 2023

Excellent nice talking to Ms Noor, i will suggest my friend, relative to go to asap!

Date of experience: May 26, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for the great feedback! We wish you safe travels.

Philippines
1 review
0 helpful votes
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Very satisfied
May 26, 2023

The ASAP tickets agent was so accommodating and provided me quotes of possible flights until the time I've decided. She explained too my doubts, always willing to help and answer my queries. Will refer to friends who seek agents like her.

Date of experience: May 26, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Canada
1 review
1 helpful vote
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No information
June 24, 2023

No information given if I would need ETA to pass through usa in my way to Nairobi or not. No notification sent to me that my flight is cancelled until I called just now.

This is nothing but a crap!

Date of experience: May 25, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id: 244119
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.

New Hampshire
1 review
0 helpful votes
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Excellent
May 25, 2023

Excellent, job well done … I love it and will recommend u guys to other people

Date of experience: May 25, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

Nevada
1 review
0 helpful votes
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Excellent Service
May 24, 2023

My personal agent Wagner was very helpful and patient. He took the time to check every available flights for the cheapest and the most convenient flight for me.

Date of experience: May 24, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are glad that our agent Wagner was able to meet your expectations. Thank you so much for your positive feedback!

New York
1 review
0 helpful votes
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Very helpful
May 24, 2023

They find you the best deal online I'm happy to find them

Date of experience: May 24, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance

Illinois
1 review
0 helpful votes
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He is the best agent ( Sekani) thanks
May 24, 2023

It's always so simple to communicate with Sekani, he is so respectful and always satisfied his customers. Thanks to ASAP Tickets.

Date of experience: May 24, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are glad that our Sekani agent was able to meet your expectations. Thank you so much for your positive feedback!

North Carolina
1 review
0 helpful votes
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Excellent service
May 24, 2023

Very professional. Knowledgeable. Kind. Patient and I really appreciate all his help. He was really a treasure and I will book with him every time going forward. 10 stars.

Date of experience: May 24, 2023
Candice J. — ASAP Tickets Rep
over a year old

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

Pennsylvania
1 review
0 helpful votes
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Naresh was excelent in helping me find the right trip in a short time! Thank you very much!

Date of experience: May 24, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!

Washington
1 review
0 helpful votes
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Excellent service
May 23, 2023

They were patient with me and provided me the best option for my trip.

Date of experience: May 23, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are really glad to hear such a good review coming from our customers. Thank You.

Texas
4 reviews
5 helpful votes
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Zero customer service.
May 23, 2023

Just a warning folks.
I was a supporter of ASAPtickets and bought my flight tickets from them. I often recommended them to friends but my latest experience with them clearly illustrates they have no customer service desires at all.
I purchased my current flights from a salesman whose name was Xander, and was pleased with the price. What he missed telling me was the tickets did not come with a baggage allowance. I logged on to the airline website the day before to check in and check my baggage, NOTHING.
Naturally I complained to ASAP as nothing in the paperwork contained any reference about my not being able to take anything but a rolled up handkerchief. They of course refused to accept any responsibility for the "error" stating as I had digitally signed the acceptance it was my fault. However, nowhere on the documents was there any reference to the baggage issue.
I will never use ASAPtickets again and my advice to everyone is to stay away from them. Clearly the company only wants to sell tickets and when a problem arises they refuse to step up to the plate.

Date of experience: May 23, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are happy when our customers are satisfied,Thank you.

Texas
1 review
0 helpful votes
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PROFESSIONAL PEOPLE
May 23, 2023

The approach & process was very professional with human touch.

Date of experience: May 23, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon.

California
1 review
0 helpful votes
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Excellent customer svc
May 23, 2023

Was very please.booking trip to Phils with bubble gum and queen bee. They gave us good price vs. Online or mango tours.

Date of experience: May 23, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

New York
1 review
0 helpful votes
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Exelente trabajador
May 23, 2023

El sr Celso es muy amable y tuvo todo el ayudanme a encontrar algo que yo necesitabas

Date of experience: May 23, 2023
Candice J. — ASAP Tickets Rep
over a year old

Gracias por compartir su satisfacción hacia nuestro agente. Él espera poder ayudarlo cuando necesite su ayuda.

Texas
1 review
0 helpful votes
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Great customer service
May 23, 2023

Very helpful tru the whole prices. Very very satisfied

Date of experience: May 23, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Wisconsin
1 review
0 helpful votes
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Flight from milwaukee wisconsin
May 22, 2023

Beverly was perfect in handling my reservations Professionalism must be her middle name I am older and not tech savvy Her step by step assist with all the details of choosing flight baggage varioustaxes fees refund cintact info very patient easy to speak with no pressure

Date of experience: May 22, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

New Mexico
1 review
0 helpful votes
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Pleasant & Personal
May 22, 2023

Prerna was so patient and knowledgeable. Tried all kinds of possibilities until we found the best itinerary and best price. Couldn't have gotten this without her help!

Date of experience: May 22, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!

Washington
2 reviews
0 helpful votes
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Very accommodating and patient
May 22, 2023

Bezos was my travel agent and he was patient with us as we had several changes to dates when trying to find a fare. Bezos kept coming back with new options each time. We appreciated his time spent with us and are happy with the fare he found us.

Date of experience: May 22, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!

Illinois
1 review
0 helpful votes
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Patient and professional
May 22, 2023

I was planning my first visit to the Philippines and was coordinating with someone else. Ohio, was very patient and helpful with me. I did not feel pressured to do everything right now and made me feel comfortable to call back and deal with him again. We got everything purchased and programed thanks to Ohio who made it very easy for me and I could tell he was worried about doing a good job for me. I would definitely recommend this company to friends and family. Thanks again Ohio.

Date of experience: May 22, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your kind words. We are grateful for your feedback.