From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.
ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.
We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
I had a very wonderful experienced with my agent Malipayon,truly her name speaks for herself,she's so pleasant and very helpful in looking for the best deal flight she can find for me and at the end it's worth the wait.Thank you ASAP!
Anderson was very courteous, patient, helpful, and professional.
Your agent Anderson would be so pleased to hear your words of appreciation! Thank you very much!
Be careful with ASAP ticketing they are not true to their words in case you need them. They will
Provide consoling words but with no intention of giving you your rights as a consumer. I made a mistake in giving a very good review when I have not yet known them.
Dear Eduardo Juliano B,
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID:254879
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.
Ann.b Was an exceptional rep! SHE DESERVES A RAISE! IF WE FIND OUT SHE DIDN'T GET ONE WE WILL NEVER USE YOUR SERVICE AGAIN! YOU CAN COUNT ON THAT!
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
My agent Muniris an asset to my traveling requirements, he is extremely helpful and flexible. I can recommend him to anyone who needs help with their travel plans.
We are glad that our agent Muniris was able to meet your expectations. Thank you so much for your positive feedback!
My agent was just awesome. He was very patient, knowlegeable, and informative. I was able to get my travel needs met and inquiries answered promptly. I got the best prices with ASAP. Unmatchable this time around.
Thanks a lot for sharing your amazing experience with us! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!
My wife search for ticket to manila and got several quotes. I called asap cause I dealt with them prior. Ayaka called back was very helpful and was able to beat our lowest price for the both of us.
We are glad that our agent Ayaka was able to meet your expectations. Thank you so much for your positive feedback!
I was helped without hesitation and delay am grateful
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Enjoy Mr.Teegan very patient and polite.and always help to find a good deal.I really enjoy to deal with him.
We are glad that our agent Mr.Teegan was able to meet your expectations. Thank you so much for your positive feedback!
Ascoli was very polite, respectful, and professional. It took her over 2 hours to find the last minute ticket that I needed and she was very patient and gracious from start to finish.
Ascoli is awesome and we are so glad for your satisfaction with her assistance! Thank you very much for sharing it with us and a 5 stars review!
Derek was my agent and work diligently and obtained my needed booking. It was a last minute booking as result of a death of a family member and it was imperative I arrive in time. Thank you so much. I highly recommend Derek.
We are glad that our agent Derek was able to meet your expectations. Thank you so much for your positive feedback!
If you book a ticket with ASAP and dont need to change your travel plans you're probably fine, but if you are looking to change your plans and have bought a travel care protection plan, good luck. I had booked a return flight and while booking i had mentioned that i might need to change the return dates. I was advised that purchase the travel plan and you should only need to pay fare difference. Total Lies Here's my experience:
The travel care plan only covers their change fees... not the airlines change fees, fare difference or any other fees. You are better off cancelling and re booking than purchasing their travel care plan.
The customer service is horrible and they will only respond via emails after a gap of 2-3 days from the last email.
The email resolution team mentioned in their email that they are not a sales team and will only respond with new travel dates after a week via email. If you need any changes or have questions, that's another 2-3 days of waiting for the next email.
Very poor customer service and total lack of empathy shown towards their customers
Dear Adarsh S.,
We are truly sorry to hear about your disappointment with our assistance!
Your complaint is assigned a special ID: 254559
Please email this ID at feedback@asaptickets.com
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything in our power to deserve your further cooperation with us!
Thank you very much!
Outstanding service, great conversation, I'm so comfortable when I found out the service was explained properly
Dear DELIA Z., Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
Perfect assistance
Understanding and consideration oriented
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
Very good in communicating and will assist you up to the end.
Thank you so much for taking the time to leave us feedback!
Agent was very accommodating, and pleasant.
Also, he was patient, and showed care and interest in helping me get what I needed.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Very helpful, professional and knowledgeable. Thank you for your help.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Very good. L will always recommend to my friends about buying tickets
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Good and helpful, no confusion and not time consuming
Dear Customer,
It is our pleasure to hear that you had a great experience with us.
Very pleasant and accommodating agents online and on telephone
Thank you for your kind words. We are grateful for your feedback.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that our agent Malipayon was able to meet your expectations. Thank you so much for your positive feedback"