• AriaVoss

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

AriaVoss has a rating of 2.11 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AriaVoss most frequently mention customer service problems. AriaVoss ranks 212th among Swimwear sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    5
  • Quality
    5
3
See all photos

What reviewers want you to know

Positive highlights

  • Personally, I like the customer service, very polite and friendly...

Critical highlights

  • I ordered a bathing suit in August 2017, I never received my item.
  • I've been trying to work with customer service through email for 3 weeks.
How would you rate AriaVoss?
Top Positive Review

“Bikinis received!”

Cass C.
3/30/17

I ordered 3 bikinis, the halter sporty, the sexy strapless and the hollow bikini. I've read that it will take 3-4 weeks before it will arrive so I waited patiently and was so amazed how lovely the 3 bikinis were! I ordered a one size up as mentioned on the site too because they come in smaller sizes and it was just perfect for me! Thank you so much!

Top Critical Review

“DO NOT BUY!”

Michelle C.
12/8/20

I canceled my order after 10 minutes of placing it. It has now been over A MONTH! And I have yet to receive any response from this company regarding my refund for this canceled order. I would not recommend anybody to purchase from this site and to seek making any purchases elsewhere as their customer service is nonexistent if you should have any problems with your order.

Reviews (56)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) bathing suit (6) 3 weeks (2)
Thumbnail of user michellec1453
1 review
0 helpful votes
December 8th, 2020

I canceled my order after 10 minutes of placing it. It has now been over A MONTH! And I have yet to receive any response from this company regarding my refund for this canceled order. I would not recommend anybody to purchase from this site and to seek making any purchases elsewhere as their customer service is nonexistent if you should have any problems with your order.

Thumbnail of user rosiem85
1 review
0 helpful votes
March 19th, 2021

I order a bathsuit from this Company two and a half years ago, I am still waiting, I have requested a refund, but they are so disrespectful they won't even respond. I need my funds because it is the honourable thing to do.

Thumbnail of user margaretm392
1 review
1 helpful vote
May 13th, 2019

This site states that they take returns within 14 days. I started the return process the day I received the bathing suits and they make you jump through a lot of hoops such as taking photos of the products with the size showing and then saying it's not coming through on their end. After 2 weeks of this, they report that they will only accept an exchange and that we are responsible for the shipping cost to China. I have had to block them on my credit card to get my money back.

Thumbnail of user claudiac93
2 reviews
2 helpful votes
June 4th, 2018

Hi, i usually wear size small, I'm 5' 2" 127 lbs I ordered the one piece tribal swimming suit, looking at the size chart they povide. The check out process was smooth, i did no waited to long to arrive with no issues.
When the product arrived it was way too small, probably I'm guessing XXS, my breast would not even fit in it, the material and construction poorly made. It is a bummer because they have such a cute styles. I would nor recommend

Thumbnail of user samanthaw324
1 review
0 helpful votes
February 27th, 2021

Completely different fabric than advertised. Extremely cheap fabric. Impossible to return.
Order #: AR*******

Tip for consumers:
Very poor quality.
Their refund policy seems fair except they don't actually enact policy. Zero communication from customer service since requesting refund.

Products used:
bathing suit

Service
Value
Shipping
Returns
Quality
Thumbnail of user ab323
5 reviews
13 helpful votes
August 3rd, 2018

Horrible quality, pictures on the website are NOT what you get, they are cheap imitation items from China. Shipping takes FOREVER. Very disappointed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shawnav
1 review
7 helpful votes
January 30th, 2018

Quality of the clothing is extremely poor. The site indicated an item as "crochet" but it was made of nylon. The return process is rigorous and they make it unreasonable to make a return, as once approved, you have to pay for shipping the item back to Spain. I chose to keep the $38 item and donate it rather than pay for international shipping and wait for the return, if it makes it over seas.

Thumbnail of user cassc4
1 review
1 helpful vote
March 30th, 2017

I ordered 3 bikinis, the halter sporty, the sexy strapless and the hollow bikini. I've read that it will take 3-4 weeks before it will arrive so I waited patiently and was so amazed how lovely the 3 bikinis were! I ordered a one size up as mentioned on the site too because they come in smaller sizes and it was just perfect for me! Thank you so much!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rubaf
1 review
11 helpful votes
September 19th, 2017

This company is a complete fraud. I received one of two items ordered. With one item literally in pieces and without hygienic wrapping or stickers. The customer services team suggests that not receiving an item and receiving a low quality unusable and unhygienic item is my issue and that I am not eligible to receive a refund. They have only sent completely generic and useless emails. Complete fraud!

Thumbnail of user jaell2
1 review
3 helpful votes
April 9th, 2017

I've purchased 2 bikini in early March, it takes 3weeks to received my first bikini and my second bikini till now I have not receive anything yet! Super piss out that I've emailed them three times, they just replied be patience etc. This is totally unacceptable. And the quality that I've received is not what I expected to be compare with the price that I paid. Website shows that was from US apparently I received it from a unknow China sender. Scam!

Thumbnail of user micheler107
1 review
1 helpful vote
December 13th, 2018

I agree with all the reviews I read horrible quality nothing like depicted on the website terrible long shipping awful return do not buy save your money

Thumbnail of user bettym138
1 review
1 helpful vote
June 12th, 2018

Their items are poorly made. They will not refund you your money, the package comes from China so it takes weeks to arrive and it ends up being something poorly made, with loose seams and nothing like what they advertise

Thumbnail of user mischad
1 review
3 helpful votes
March 22nd, 2017

I would have rated a 0 if the opportunity was given. This website is a scam. I ordered a swimsuit that on the website says it should be shipped within 3-5 business days. It has been over a week 13 days and the item still has not shipped. They will not refund me despite the inconvenience and replied I just wait till I receive the item physically. How can I refund an item I will never receive! Do not by anything from this site.

Thumbnail of user ngocd3
1 review
1 helpful vote
June 6th, 2018

I got what I ordered today. It does look like the picture, but the quality is so bad. The materials used to make the swimsuit is simply nylon, and not the swimsuit materials, and the cutting and sewing are so bad that I don't even want to wear it. DON'T BUY FROM ARIA VOSS, it absolutely is a scam.

Thumbnail of user nadraa
1 review
1 helpful vote
July 2nd, 2018

They send you swimsuits that are not of the good size then they promise a refund or a discount code but never give you the discount code nor the return address and when you contact paypal for a return and refund they declare that they did not receive the article back and keep the money after that they give you a discount code but when you use it they cancel your order right after you paid and you can't use the discount code again. A big scam! Liars! Don't buy from them because if there is any issue with the article you ordered, they will not give you your money back and they will lie about the return and never refund you!

Thumbnail of user josephinej9
2 reviews
2 helpful votes
June 2nd, 2018

Not recommend.

First time buyer.

Although it there are lots of style, but fit and cutting are sooo bad. It is just ridiculous, never tried on a bathing suit with such bad fit before.

Thumbnail of user al134
1 review
1 helpful vote
June 9th, 2018

There is no way that this can be a legitimate company! I ordered two bathing suits from them, and although one was better than the other, they both did not fit well at all. The second I think was actually made for a child, because there is no way it would have fit an adult woman, even if she was a size 2-4! Not to mention said suit came from China due to the packaging that it came in. Most people don't read the Terms & Conditions on websites - they just click that they agree and move on. I happened to read them after I made my purchase, and the best thing I found was this:
"We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk."
Are you kidding me? Why did I purchase from this company? I can't believe I just wasted my money on a company that includes this in their terms of service.

Thumbnail of user marshad10
1 review
13 helpful votes
October 18th, 2017

Today i got my swimsuit. The Black one with mermaid on it

On your website they say: luxurious swimwear.

This swimsuit is from very cheap fabrics, very very thin and see trough... and no support ar all... really bad

Thumbnail of user samanthas113
1 review
5 helpful votes
May 8th, 2017

Do not order from this website! Never received my order and haven't received a refund. They conveniently delete my comments on social media blasting them but don't return customer service emails. They steal from hard working people... people who work for their money. Very sad... karma will get them!

Thumbnail of user larab21
1 review
1 helpful vote
July 3rd, 2018

I've been waiting 3 months now for one swimsuit. I've emailed the company numerous times and they keep telling me to take care of the issue. The worst online company I've ever done business with.

Thumbnail of user lizl38
1 review
4 helpful votes
April 28th, 2017

I ordered two swimsuits, one arrived from aliexpress.com and the material and sizing were completely off. The second swimsuit never arrived, have sent about a dozen emails to them which went unanswered until I threatened to post on social media that they basically stole my money. At the end no solution, they told me to track the parcel and contact my "local post office". DONT WASTE YPUR TIME OR MONEY, go to aliexpress if u want to order the exact same swimsuits at way cheaper cost, although I don't recommend it at all. Aria Voss is a complete scam.

Thumbnail of user jackieh59
1 review
4 helpful votes
April 11th, 2017

They had 5 stars on a bikini I bought. I paid $32. It was shipped within the time but it was not like the website. It was soon small. I'm a size 4 and bought a medium. It was a size medium for a child! The XL probably wouldn't even fit. Then they make it difficult to return. I emailed them and they said to email them in 2 days. Don't waste your money.

Thumbnail of user natashah31
1 review
2 helpful votes
May 11th, 2017

Made a bulk order for several bras(risky though for first time order). But i'm glad i got all the bras on time. One thing i also notice is their friendly customer care, he talked to me nicely and listened to all my newbie questions. Thanks and may order more tomorrow

Thumbnail of user idinal
3 reviews
11 helpful votes
June 20th, 2017

I order some with other websites and this one is clearly the worse. Still not received my order since 2 months

Thumbnail of user jessj16
1 review
2 helpful votes
May 15th, 2017

Do yourself a favor and don't take a chance with this company. I placed an order 2 months ago, finally received my bikini today after receiving the same invalid tracking number with 2 different shippers. Customer service didn't answer my emails when I asked for more info about the situation. The suit actually does look like the one shown on their website, however it's clearly a knock-off with cheap materials and very strange proportions. I ordered a small, and while the bottom fits, the top is so oddly made that I'm not sure who it would fit. There is an insane amount of space between the cups, so much extra fabric, and the back hangs incredibly loosely with no way to tighten it. Overall, poor quality and not worth the time or money spent. Lesson learned.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

AriaVoss Luxury Swimwears! - Worldwide Free Shipping - Bikinis, One Piece, New Collection, Sales - (Customer Reviews:?_?_?_?_?_? 4.6 / 5.0) Follow us IG:@vossaria & FB:@ariavoss

How do I know I can trust these reviews about AriaVoss?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AriaVoss?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business