Arbonne

They have discontinued the RE9 line which I love. Bought the new Age Well and tried it. It is not as moisturizing and seems to burn on my face. Is this normal for this product? Actually has my eyes burning. Also, really miss the light orange smell of the RE9. The the Age Well is not good especially at the high price. Bring back the RE9.

I went to an arbonne party a few months ago, and was told that the products are completely natural with no nasty chemicals in them, and that it would be a great match for my sensitive skin. So I bought the Re9 kit. I suffer from acne and dry skin. After using the range for a few weeks, my acne flared up and my face was completely oily all the time. The masque gave me allergic reactions and I couldn't continue using as my skin was starting to burn after applying everything. This didn't seem normal considering these products are all natural with no chemicals, so I decided to do some research... It didn't take me long to find out that these products have plenty of toxic chemicals in them, just not the most popular ones that you hear about, like paraben and mineral oils. I returned the Re9 range and was told by my consultant to try the calming range before giving up on arbonne altogether. I thought this to be fair, so I tried the calming range for another few weeks but had the same reactions. I told my consultant that it was not working for me and that I would like a refund and to return the products. She told me she would collect the products and refund me the money. This was over a month ago. The products are still sitting in my mail box for her to collect, and the money has not been refunded into my account. It would seem that because I am not a customer anymore, I don't deserve the same customer service. Very disappointed.

I'm about 3/4 of my way through the 30 day Arbonne deal, and am really dissatisfied. I am a healthy eater normally, and have no chronic health conditions (both of which are talked about repeatedly on the plan), so perhaps I wasn't really their target demo. Nevertheless, a close friend has become a consultant and so I signed up, figuring that a 30 day reset might be a positive thing. As you mentioned, there is a very hefty upfront cost for all of the mandatory products, many of which have very dubious claims – every morning a "Digestion Plus", fizz sticks, very sugar-intense shakes, "fiber boosts" and so on. Add to that the required organic, free range, so on foods and I figure I'm out about 50-60% over my typical monthly food costs. But ok, if it works it could be worth it. But so far, and I'm on week 3 which is the "cleanse week", I've been low-energy, tired of 2 extremely sweet shakes for meals a day, and – worst of all (TMI here perhaps) – constipation the likes of I've never experienced in my life. I'm working with my (secret) Facebook group on this – which I like a lot, by the way – but I've found that many others in our group are experiencing the same thing. Discussions and suggestions from our coaches are not having the desired result. I'll ride this thing to the full 30 days – I figure I've come this far – but I would never recommend it. Perhaps if one is completely junk food dependent this could help change habits, but otherwise… no.

Amazing products. And a great company too! They are always giving discounts, giving away free products and everything is safe for you to put in or on your body.

I have a faulty product. The CC cream has a split in the neck so instead of the cream dispensed via the opening, it pours out the split, rendering the product useless. I am not able to contact Customer care directly I have to use the lady I purchased it from, she contacts and they consider it then. She has to go through all her orders for an order number and find my order. What a waste of time, energy and effort. I have the product, the serial number and when returned they can review the issue. Poorest excuse for customer service.

Called with an issue 5 times. Nobody called me back after confirming my phone number and getting disconnected. Took months to still have an issue not resolved.

I ordered to help a friend out…but ended up excited to try the new cosmetics, specifically the mineral powder foundation. Unfortunately the product I received was going to be outdated in 2 months. Ok, no problem the company emailed me, said they'd replace the product and it was being processed. Over 3 weeks later I still hadn't received my replacement. I go into the email to log into my account to track product… says CANCELLED! I call customer service…mad as hell at this point…no product and no refund …and no communication that "they" cancelled the replacement! Customer service rep looks into it…has no info as to why it was cancelled. Issues me a refund. I should not have had to call to see why it was cancelled or wtf is my refund on the product you cancelled!
I WILL NEVER DO BUSINESS WITH ARBONNE AGAIN NOR WILL I REFER TO ANYONE ELSE!

My spouse wanted to try this product/program and I decided to do it too; to be supportive even though it appeared to be an obvious gimmick to me. Consequently, I quit pooping. I had to take laxatives every three days to make myself go. It took months to get regular again. I will never touch this stuff again as long as I live.

I have used number of Arbonne products and I love them. The reps are very friendly and customer service is outstanding (I had a product delivered with a broken dispenser, it was replaced the same week). I love that the company is friendly to our planet with reducing use of plastic and own recycling service. I was looking for pure and non toxic skin products for many years, now I'm confident I have found a perfect products which I'm going to enjoy for years to come.

I got the calming eye gel roller and used it for years everybody would always ask me how I have no dark circles or bags under my eyes that was the key it's so soothing and it's my favourite product totally worth the bye I totally recommend this company it is amazing. For the calming I gel roller and used it for years everybody would always ask me how I have no dark circles or bags under my eyes that was the key it's so soothing and it's my favourite product totally worth the bye I totally recommend this company it is amazing

I am so disappointed! I was eager to order some lip products through an old friend who lives in another state. I ordered the intelligence lip treatment as I researched it and thought it would be very good. I ordered it along with the vanilla scrub and balm. The vanilla scrub and balm came in the mail, but the intelligence lip treatment did not. I called and they said they would ship it out. I received a box today, opened it, and there was no product! Just packing paper and a packing list that said the intelligence lip treatment was in the box.

An employee of arbonne by the name of Breana Cole, befriended me and then slept with my boyfriend. Then proceeds to send me the videos, apparently y'all hire people with no morals. She's disgusting and a direct representation of your team.

Arbonne products are costly, consultants are not trained, and they are not as pure as they advertise. Do your research and you will find that as a customer you are being fooled. I am embarrassed to state that I was a consultant but with that role I learned the truth.