AquariumPlants.com

I received a replacement order after my first one went awry and I'm very happy with my replacement! My snails came in excellent condition, you can tell they were very well taken care of, and I received exceptional customer service from Randy with aquariumplants.com. The shipping time was absolutely phenomenal! Packaging was great so no shells were broken during transit. All of my snails arrived healthy and alive.:)
I definitely recommend this company and I would advise customers to have patience because things do happen with weather, during transit, etc. that companies cannot control. Please be mindful that it may take a minute to get back to you with small businesses, something I completely understand owning a small business myself.
Thank you again for everything and I do plan to purchase more in the future!

I always receive great looking plants from this site but I might have to cut orders back in the summer. Despite putting in ice packs, everything was hot (including the ice packs >90 F) when I opened the box. Luckily, I think everything is going to make it. The current temps are extreme so I don't really blame Aquariumplants.com for the issue.

This was my first order, never knowing what to expect. I'm very glad to say this was one of the best selection of plants I have gotten in a few years. Every plant was very green and healthy. The bunch plants where full of stems and a sufficient length. The potted plants look good and have not melted. Overall I was satisfied with Aquarium Plants.com

Steve

There's always such a great selection of plants, it can be hard to choose; fortunately the descriptions and planting tips help narrow the choices to the best ones for the aquarium environment I'm looking for.

So far, so good. Had to call AquariumPlants to see what the hold-up was. (Hold-up to me, anyway.) It was explained plants wee not shipped at certain times to allow for heat stress, etc. OK sounds good. I was told when they would be shipped and when I would receive. Bravo! That's exactly what happened. The plants seemed to be fresh and crisp. Too soon to see if they will take a grow yet. My only concern is that I wish the roots were not so torn up. As I said, too soon to tell.

Received Thursday, delivered quickly. Fast affordable shipping. Packaged safely. Two Sioux hardy water lilies, six pack of the purple Japanese water irises and the six pack of yellow Louisiana Dixie water irises, a 10 pack of Vallisneria jungle, 6 yellow snow fringe, and the cute dozen olive snails. Everything in great condition! Looks absolutely beautiful! Can't wait for our pond to mature! I would have taken photos of the snails, but they have happily wondered away into the pond.We will definitely order again!

This was my second time ordering from aquariumplants.com. Both times the plants arrived in excellent shape and are provided in larger than expected quantities. Be aware of the harvest schedule, I'm always caught off guard by it (my fault not theirs)

The website was well organized and easy to use. The prices seem very fair! They provide really good prices on shipping, which is usually an issue I run into with other sites. My plants came completely undamaged/dead.

Only hiccup was that two of the (18) irises were either incorrectly packaged or labeled, but since they are going into a bog, it will not be a problem at all. They are beautiful plants and well-packed

Plants came diseased with planaria and hydra, not to mention string algae. Awful customer service, none of them know what they're doing in the least. Always say you should expect some dead plants and pest's on your plants and its your bad for not expecting it. Terrible business should die out before to long but wanted to let buyers beware.

I've been shopping from here for the past four years. Purchasing from this site is always a pleasure. The plants and products are of the highest quality in the industry. The plants seem to be in excellent condition. Since the staff put time and effort into their tasks, it stands out. I would strongly advise someone to consider putting an order with AquariumPlants!

Most plants were great, i had a lot of root rot to clean off my underwater clover and dwarf swords, and the bulb plant i got was already sprouted so it had rotted/melted leaves. It's already pushing out new growth though, so everything should be alright!

Bunch plants were in the best shape, and a nice healthy grouping with many stems. Not a fan of their rockwool-potted plants because mine both had really bad root rot and were overcrowded, but hey, more plants!

Definitely feel like I got a fair price on what I ordered.

Fast and easy. Great details and descriptions of all products! Make sure to check their shipping info. It all depends on what day you order from them, but mine arrived super fast after shipped, and all of my plants were healthy and alive! This is my second purchase with them and both of my orders turned out great. They haven't let me down yet! I usually always purchase large orders, so I know I can trust their quality when ordering from them!

I've kept aquariums for maybe 20 years, but I've never had live plants in them. I just didn't want to hassle with them. But now I want to give them a try, so I took the plunge and ordered a few plants. They all seemed to arrive in good shape, but only time will tell for certain. I think they were packed and shipped without any problems. Nothing arrived looking as though it had been crushed and abused beyond reason. They've been in the water for a few days now and are looking pretty good, so hopefully they thrive as intended.

Order arrived still great even though I forgot the ice pack. They did include one ice pack thank you for that. My only issue is the Lilly I got was a bulb with a sprout that had already came out of the bulb i think I'm shipping the little stem broke off and I'm hoping it will recover.

The plants I received look great. I just planted them, so no report on how they are growing. I also purchased a large piece of Malaysian driftwood, which was hard to find. The pictures on their website really helped with selection, since I don't mind spending the money for something I really like. I'm really happy with it, and it was a good value based on the size and price.

I placed an order with this company and looked at their shipping guidelines to see when I should except it. The next week I hadn't had any emails regarding my order, and the status was "awaiting fulfillment". I sent an email. No response. I called and was told someone would call me back when office staff arrived. I called again and asked about my order. The man said I would be contacted. I asked if I could take care of it now while on the phone. Then irritated he said no. I asked to be transferred to someone who could cancel my order. He said he "I CAN CANCEL IT RIGHT NOW!" And hung up. Just not very helpful to me and definitely won't be dealing with them again. I did receive my refund… so five stars for getting my money back, 1 star for customer service and professionalism.

Each plant had a detailed description and had the good and bad reviews available. Hopefully the plants will be as good as the website is!
Update: the plants were all in great shape upon arrival. I would recommend getting multiple ice packs for shipping during warmer months as they are on the smaller side. Even with the ice pack completely melted, the plants were very well wrapped in many layers of damp paper and in a plastic bag. I am enjoying learning about aquatic plants and hope to buy more plants from this company in the future!