AquariumPlants.com

Each plant had a detailed description and had the good and bad reviews available. Hopefully the plants will be as good as the website is!
Update: the plants were all in great shape upon arrival. I would recommend getting multiple ice packs for shipping during warmer months as they are on the smaller side. Even with the ice pack completely melted, the plants were very well wrapped in many layers of damp paper and in a plastic bag. I am enjoying learning about aquatic plants and hope to buy more plants from this company in the future!

The package from Aquarium Plants was received by the carrier late on June 21 and delivered to me at about 2:10 pm on June 23. I had it in the house and unpacked it within ten minutes of delivery. On their website, Aquarium Plants states that "Our Pond Plants are large mature plants." However, the plants I received were bundles of obviously fresh cuttings, held together with rubber bands and with no roots – far from the promised large mature plants. Additionally, the water mint (approximately half the value of the order) was a mess of rotten foliage that had expired long before I received the package and fit only for the compost pile. I immediately emailed the company with pictures documenting the condition of the plants and requesting a refund for the water mint. To date, I have not even received the courtesy of a reply. I am attempting to root the cuttings I received with some success.

The quality of the plants I have purchased from them was excellent. They arrived health, looking great and they give you a large amount. The prices are also quite reasonable for what you receive.

I have used their brand of substrate and it works wonders in planted aquariums. I highly recommend that. My plants respond quite favorably with this stuff. The root systems are strong, their colors are great, and they grow like weeds.

I have their complete ultimate co2 system and I have to say I really like the electronic regulator; it simplifies things so much. No more annoying bubble counting, you just set the rate and let it do its thing.

I do have a complaint though. Out of all the purchases I have made with them, about 2/3 have had issues; either items are missing or malfunctioning. They do always fix the problem in a short time so while it is annoying, it's not that big of a deal.

Ordered one snail and two plants and got two snails and two plants. One snail had a sizeable scuff mark and was bonded to the other larger, more beautiful snail. One plant is big and green, and the other is small and streaked in brown. They both are holding up well enough; the betta fish likes the plants, not so much the snails.

Snails dead on arrival, likely due to heat. Only a small icepack in the box that was isolated by bubblewrap

Plants came diseased with planaria and hydra, not to mention string algae. Awful customer service, none of them know what they're doing in the least. Always say you should expect some dead plants and pest's on your plants and its your bad for not expecting it. Terrible business should die out before to long but wanted to let buyers beware.

I placed an order with this company and looked at their shipping guidelines to see when I should except it. The next week I hadn't had any emails regarding my order, and the status was "awaiting fulfillment". I sent an email. No response. I called and was told someone would call me back when office staff arrived. I called again and asked about my order. The man said I would be contacted. I asked if I could take care of it now while on the phone. Then irritated he said no. I asked to be transferred to someone who could cancel my order. He said he "I CAN CANCEL IT RIGHT NOW!" And hung up. Just not very helpful to me and definitely won't be dealing with them again. I did receive my refund… so five stars for getting my money back, 1 star for customer service and professionalism.

Fed Ex left these plants at the wrong address, luckily my neighbor 2 blocks away was kind enough to drop them at my house when she got home.
They were packed well and arrived in good condition. The Java fern and the hairgrass seem fine. The dwarf lily seems a little wilted, I'm hoping it will grow for me.

I order some plants and never got any email that they had arrived at a pickup location in my town like I was told I would get. Called and was spoken to in a very rude manner saying it was my responsibility to know when the plants arrived. Was told it is my fault now that the plants have to be returned to the sender and they have to pay extra shipping fees. A very unprofessional business, would not recommend it. Many other retailers out there with better customer service.

They sent me plants that infested my tank with snails.
When I called customer service, the person answering the phone was very rude and hung up on me.
When I called back, he said "you were jumping on me" when I said "you sent me a product that has now ruined my tank"
He started talking about how he personally did not ship the item; it wasn't his fault. I actually had to explain that my statement meant the company he represents, not him personally.
He then went on to tell me how everybody who works there is completely worthless and that's why he was answering the phones.

I had a glitch with shipping but when I deleted everything for the third time and put it in again it finally said that it was available to ship to me other than that great shopping experience. Once shipped they arrived quickly and they are the best looking plants I've gotten in a very long time. First experience was great.

If your in the market for aquarium plants this is the place for you. I have placed several orders with aquariumplants.com and have always been happy. Never had an issue with melting or dying plants! Order comes as stated and quality is the best!

The plants arrived in 7 days from order date even though I was told it'd be overnighted. Additionally multiple plants didn't come as described. Much smaller than I thought or potted when I didn't order a potted plant. Health of the plants were moderate. I'm hoping they remain alive...

Bought American Frogibt from AquariumPlants.com... order was received very quickly, and plants are currently thriving in my backyard pond... only thing I'd like in future is for AquariumPlants.com to include some sore of care-guide or instructions/recommendations for the plants I've ordered. The plants received look different from how they appear on the website, and I had to google-search on how best to place them.

The plants are so nice and in good shape when they got here. I was a little concerned because they came on a day that it was 9° outside. But they weren't frozen at all.
I wish there were more planting specifications in the descriptions.

The delivery was slow and took 12 days however the plants were some of the best I've ever seen, and I've been working with aquariums for 55 years. The quality was excellent and I will buy more plants in the future, just hope they improve delivery times.