The A Team Appliance Repair

I kept having to keep sending them money to fix a sub zero appliance. They kept saying board is on back order. After a year of nothing, I said I want my money back and they said I would lose a large % of my deposit. I accepted and then I had to sign a paper first. They never called or sent money with me calling them many times. Here we are years later and lost a lot of money and nothing returned. Stay far away from this company. They fully scammed me. I wish I would have read reviews before calling them.

The repair man told me confidently its the mother board I agree to the $285 and 30 mins later if that its the compressor $1500 and they won't refund any of the $285.00. Customer services when i call to discuss said your not getting anything back from us period!

I am writing to address a concerning issue regarding the service provided by appliance repair team.

Recently, I encountered a malfunction with my dryer and sought assistance from this company. However, I was deeply disappointed by the service I received. Not only was the initial assessment hastily conducted, but the charges incurred were exorbitant compared to market rates for replacement parts. Over $1000 I have paid so far.

Furthermore, the unprofessional conduct of the technician exacerbated the situation, leading to further damage to my appliance. Additionally, the pressure to pay additional fees for warranty coverage and follow-up appointments is unacceptable. They are very big fraud company, please never use them.

ZERO STARS. How is this business still in business. They are one big scam. I have a fridge that was not cooling properly. They told me it would be $80+tax for the service call and when they got to my place they said it would another $275 + tax to get it diagnosed. I asked how long it will be all together to fix and repair and repair man said 1/2 hour. So, $275 + tax for 30 minutes of work. What a rip off. I didn't pay and they said it will go to the collection agency. Customer service is terrible and they don't care. Do not trust this company. I wish I read these reviews before I called them. I'm out $90 and they did absolutely nothing. The $275 + tax doesn't even include parts. It is like giving them and open check. I called a couple other places and they said they will tell me what is needed and what is wrong which is included in the service call price. My experience is like every one else. One big nightmare. I feel bad for ones that were scammed out of even more money.

Hired these clowns to repair my broken dishwasher. The tech came in and claimed the problem is usually a sticky button and did I want him to proceed. I now realize this guy KNEW it was more than a sticky button...so I consented to the work only to have him tell me the dishwasher needed a whole new electronic console for almost $500 plus tax and installation. When I called to complain, the manager kept saying that I agreed and there was nothing he could (would) do. I even suggested we split the cost because the technician had to spend time and drive his car - no way. These idiots are total rip off and worst contractor I've ever hired. I will never use them again. Beware of these people.

I give them a negative 1000 stars.
Pls never fall victim to this company" The A Team Appliance Repair" which presumably specializes in electrical appliance service & repairs!

It's been an extremely bad experience & I would never recommend this company to my worst enemy. Outrageous costs! Very unprofessional staff and technicians & they run service on a trial & error basis.

Pls, avoid them.

I contacted this company because my washer was malfunctioning. The technician came and said he could fix it by checking and replacing the main board, the electrical wiring, and the watering system. He quoted me $295 for the labour and estimated the parts would cost between $350 and $400. I refused to go ahead with the repair because it was almost the same price as buying a new washer. His diagnosis of an electrical problem was clearly wrong. The $80 fee for the visit did not cover any testing. I was fortunate that I did not waste $750 on a useless part based on his advice. I bought a new washer for $1200 instead. A few days later, I tried the old washer and it worked fine. I called the customer service to get a refund and they were very rude, unprofessional, and ignorant. I am a genuine customer. I saw that they dismissed all the negative reviews as fake. But all the unhappy customers had similar issues.

The cost of replacement parts and labour to repair a refrigerator was 90% of purchasing a new similar model. Once I tried to cancel the following day after the service visit they tried to haggle me into accepting a 20% discount for which I was still not interested. As per the law I'm entitled to cancel the repair within 10 days but I was unable to get refunded for most of the upfront cost. No labour had been yet put into the repair, the serviceman had only made an estimate so the labour was yet to happen in the future but I was forced to pay that upfront. Given that according to their policy, labour can't be refunded I lost all money related to labour costs. Then there was restocking fees for parts. In the end I lost half of the total cost of the estimated repair. Wether it's industry standard or not I don't know but it's definitely immoral to charge for work that hasn't been done. Avoid paying anything upfront, you can't get your money back.

Our dishwasher was leaking. We phoned the A Team Appliance Repair Service. A technician came, misdiagnosed the source of the leak, replaced two parts unnecessarily, and charged us $832 for the repair. The machine was not repaired. It still leaked. He came back. Wrote up a new bill for another $300 for a different part. We wouldn't pay. He left. The company denies any responsibility to actually do the repair. We called a real technician who corrected the problem easily without any parts. He assured us that the parts suggested by The Appliance Repair Team could not have been responsible for the problem.
It is a complete scam. If they ever repair anything it is by accident.

First I was quoted $80 for the tech to come over. But then I was told to I have to pay $300 before he looked at it. Their website stats they take credit cards and that is not true. I had to e-transfer the money. Then he tells me that my fridge is a good make and that the new once's are garbage therefore it's worth repairing. I was told that the part would cost over $1000.00 and I trusted him and said yes to the part. I paid $500 for the deposit and was told the part would be installed in 5 days. No part arrived and I canceled the order after reading the reviews on line. It seems that they scam ppl. I was told in an email that I would get my deposit back. It's been 8 weeks and no cheque. They said it was mailed out 2 weeks ago. They don't have a physical office, the address online is fake.

I'd like to share an experience I had with a certain company. I had a scheduled appointment with them at noon yesterday, which they confirmed at 6 o'clock the previous evening. However, on the day of the appointment, they called me to reschedule, which didn't fit into my schedule. I was willing to reschedule, but they insisted on charging me a cancellation fee because it was being done on the same day. It's important to note that they were the ones who initiated the change to the schedule, not me. I was prepared to reschedule and have the technician come out, and I was willing to pay for the service. Despite this, they still insisted on charging me $80 plus tax for the same-day change. There was no mention of any charges for cancellation or rescheduling fees during my previous conversations with them. I advise others to steer clear of this company, as their business practices and customer service are subpar.

I had my washer machine repaired. They replaced the drain pump. Right after they did that, they left the damaged one and I had a chance to look it up online (the exact kind and brand). It cost $50 + $16 shipping. However, they charged me $552.94 just for the part. When I asked about this, they responded the fee also includes "warranty, shipping and installation". So basically, they are charging about $487 for 45 minutes of work (+ warranty? How does charging for warranty make sense?), without having disclosed this before I approved the job. Please save yourself the bad and costly experience and don't call these guys.
I should have researched these guys, as they were featured in CTV news (toronto.ctvnews.ca, published Thursday, April 29,2021 6:39PM EDT, titled "Ontarians Need to Research Before Booking Appliance Repairs Experts Warn"; https://toronto.ctvnews.ca/ontarians-need-to-research-before-booking-appliance-repairs-experts-warn-1.*******)

DO NOT USE THIS COMPANY! They are completely fraudulent. I paid $1400 to have my 3-year old Bosch dishwasher repaired and it is still not fixed. I finally had a certified Bosch technician come to assess the situation and they found that The A Team Appliance Repair had attempted to glue together a part and tie it together with string! When I spoke to The A Team about this finding, they hung up on me. I wish I had checked this site first, before using them, as this is obviously a dirty business. Not sure how these people sleep at night.

I am just beating myself up for not reading reviews on this company before engaging them. They quoted $80 service fee to come in to look at my fridge that was not working. When they arrived, they then quoted $290 labour to further locate the cause. After taking apart my fridge they told me it will require parts totalling $751. After ordering and installing the parts, the tech said it was done and working but on the bill (he wrote "compressor $1870") my bad for just trusting what he said without seeing the note on the final invoice. So basically, I have paid $1176 for a 10 year old fridge repair that still will require another $1870 more in repair. SUCH A SCAM. Their scam is to replace part by part my old fridge. It will cost double what a new fridge would cost.

Shame on me for not doing my homework on these guys.

Replaced the control board... over $900 later! Waited over 3 weeks for part to be replaced.
Rude technician and rep on the phone no better.
Floor was scratched and was told we already signed the service order so not their problem.
Wish we would have read reviews prior!

This company is UNETHICAL! They LIED about the quote and "service call"; what was explained by the technician is not at all what happened. The quote for parts was far inflated beyond the cost of the appliance, when we tried to cancel our money was promised to be returned if we call the next day, but the company is refusing to return the funds.

They 'repaired' our freezer, charged $327 for less than an hour's work, and it stopped working again less than ten days later. They said it would cost another $1680 to repair it properly! They wouldn't honour their so-called 30 day warranty, refused to return, and hung up on us finally.

These people are crooks. They tell you the initial charge is 90. They come in and 'reset' the refrigerator, meaning, they unplug it and de-ice it. Now it's $300. But actually, there is a part that is broken. Want a simple $80 fan replaced (that was causing the problem). Now it's $600. After all "we don't have all the parts, and coming back is another service call'. They don't take credit cards... now I know why. Don't use them!