AppliancePartsPros

I ordered a drawer for my Kenmore fridge from this company. Although it was on back order they stayed in touch and informed me when it shipped a few weeks later—turned out that I ordered the wrong part. My fault. I should have let them help me order it. Anyway, I emailed Matt at Customer Service and he helped me find the correct part and advised me on how to return the wrong part. I talked to Crystal in Customer Service and she sold me a return label for $12.25 that would have otherwise cost me around $90 to ship back. Needless to say, I was very happy with all the service I received. I highly recommend this company for your appliance parts needs. Thank you AppliancePartsPros.

I ordered a burner element for my Samsung glass top stove. When we got it, and installed it, it didn't work.
I called Appliance Parts Pros and explained everything.
They were so helpful and so patient, went through the whole order, reviewed and confirmed I ordered the correct part, but likely needed another part (switch) to make it work.
They were so nice and so pleasant, will definitely use this site again. Glad to have found them

As a machinist for over 50 years, I've repaired, made the parts, built machinery and maintained same. The experience I had with App. Parts Pros was absolutely the best. No guess work, trial and error or calls for help, everything was right there on line start to finish in a video. They make it so simple anyone can replace refrigerator parts. Inside of an hour I was to replace my evaporator fan and put everything back as it was. These people are pros as in the title. Thanks, Frank D. Orbin

In a period of a week's time our washing machine wasn't discharging water, and our ice maker stopped working. After going through some of the online videos, we purchased the replacement parts, they came quickly, and for about $50/ each we fixed both of the issues. The online videos are super helpful, along with the parts schematics. Didn't have to use the help desk, but I hear they're great as well. Highly recommend.

On April 25,2022 I had a service done on my parents Maytag washing machine the was only 3 years old. The gentleman from your company Century Ave Mississauga was amazing I would recommend him anytime. He was great with seniors very knowledgeable, polite excellent advice on the repair and great price. The washing machine work again. Keep up the excellent work you do and I would highly recommend Appliance Pros in the Mississauga to everyone. Thank you and be safe out there.

Whether it's an online order, or calling customer service with questions, it's ALWAYS been a pleasure dealing with you folks. Your website is so well done, and your phone help is always so helpful and professional. I'm also very glad that you provide the how-to videos! I don't consider myself to be a repairman except out of necessity, but you make it almost easy.

I have been using this company for many years. There are SEVERAL reasons they deserve 5 stars. Very easy to look up your parts by part number OR model number. Very easy to find any technical cross referencing information. There is always a knowledgeable staff member just a phone call away in case you have questions that need answers before or after ordering. I can go on and on and on! Thank you A R P!

I was not absolutely positive as to what I needed to order from the tiny diagram I had to choose from. But the super helpful customer service lady I spoke with knew exactly which one it was. I ordered the drawer on Friday afternoon and it was here in just a couple of days and fits perfectly. GREAT CUSTOMER SERVICE! I will/would recommend them to anyone needing any appliance part(s)!

Ordered crisper tray for our Ikea refrigerator. Order had processed and been fulfilled, sent to shipping within a day! It arrived well packaged. Super easy transaction and definitely will use Appliance Parts Pros again!

I purchased a gasket for my refrigerator door. It was over $130, plus shipping. When I put it on, it didn't hold the door closed (and it was so badly made it tore at places). I called support, and they sent out a new one plus emailed me a postage paid return label. The new one was just as bad - I made a video of how poorly it worked. It was unusable. I asked for refund. They gave me a full refund, including shipping, within one day.
No excuses, no delays. They didn't make the gasket, they just sold it. I will definitely buy future parts from them, if needed.

Found the part, delivery was fast, watched their help video and freezer is fixed at a fraction of what I thought. Excellent company.

We broke both vegetable drawers in our refrigerator which was several years old. I really had no hope of replacing them but tried AppliancePartsPros since we needed them to get our house ready for sale. I found EXACTLY what I needed. The site was easy to use. The replacement drawers came in a timely manner, were packed well, and fit perfectly. I would highly recommend this company.

Fantastic service. Fast shipping. Had an issue with one of the parts. Called them up and they sent me a replacement no questions asked. Will definitely use them again.

Very professional, knowledgeable about the oven element, the appliance is around 30 years old, and delivery, 48 hours Super Fast.
Another project off the list.
AMAZING!
Thank You

This is the only time that my package got lost in transit but AP got me a second part shipped immediately! Thanks for being a great company!

The warehouse did not ship in a box and the first item was chipped. I contacted their Customer Service and they quickly resolved the issue and shipped another with special instructions. Love their install videos too.
I'd order again for my next DIY repair.

Placed my order and the part was at my door the next Day! Couldn't believe it. I put in the part and there was a factory (GE) defect. I contacted customer service on the computer and they had a replacement part to me the very next day free of charge! They handled the warranty situation with GE. Thank you so much. Would highly recommend AppliancePartsPros to every one who wants to handle their own repairs. Thanks ApplianceParts Pros. I used their video to show me how to do the repair. Was great. Saved a ton of money.

Exceptional customer service. The original replacement motor was damaged in shipping. Brent A & Jason F with customer service handled a same-day reshipment before the damaged unit was even boxed up to be shipped back. I could not have asked for a quicker, simpler, or friendlier transaction. No need to look anywhere else for parts for your household appliances!

I purchased a water inlet valve from them, and their assistance with the installation and their knowledge is second to none! They were outstanding in resolving some confusion with my washer model number, and the correct part number! I called them on a Saturday, and my hold time was about a minute, no exaggeration! Their site had an Outstanding How To Do video. Truly exceptional service!
They are definitely my Go To vendor for appliance parts and how to guidance!

Great product and people. 26 year old whirlpool going strong.

I was looking for just a small part on a Kenmore refrigerator on a house I recently bought. I went online and tried to match the part with the model. Just to make sure I called and in a matter of a few minutes was told I had indeed identified the correct part. It arrived two days later and works just fine. The customer service person I spoke with was extremely pleasant and wanted to ensure I was getting exactly what I needed.

Easy replacement and quick delivery. Always good service from Appliance Parts Pros

My electric dryer shut down with a puff of smoke that smelled like burnt rubber. I had some tools and skills but knew nothing about the dryer. I used the APP website and model number to troubleshoot the problem and repair procedures. I ordered the parts recommended. They arrived in two days! I followed the repair procedures to replace the drive belt, tensioner and roller. The dryer works perfectly and I saved money doing the work myself. Thanks to Appliance Parts Pros.