Overview
A Place for Mom has a rating of 4.5 stars from 1,844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A Place for Mom most frequently mention assisted living, memory care and new home. A Place for Mom ranks 2nd among Caregiving sites.
PLACE FOR MOM SOUNDS SO IMPERSONAL
HOW ABOUT "MOM'S NEW HOME"
OR MOM'S SECOND HOME.
WOULDN'T MOM FEEL BETTER THAT WAY, SO SHE COULD STILL THINK ABOUT LEAVING HER (OLD) HOME?
I an a business that has listed my company with A Place For Mom. Some of you have hit the head on the nail with your comments. For Example:
1. No one from Aplaceformom has ever come to view my facility. They have no Idea about my place other than what I have on my website.
2. If you get information from another source such as, the Department of Aging, Office of Health Care Quality, the representatives does not get commission for you and although you are listed on their site, they may have sent you leads, they will tell you lies about the business in an effort to steer you away from them. Especially Ms. Dorfman. She has done this to me and another owner. She told a prospect that I was poorly raked and when I called her on int and asked her where, as I was a very new business, she stated she did not see my business on a bad site and attempted to skipped the subject. I asked her why she would attempt to harm my business in that way and she attempted to divert me by stating "she would love to see my facility." I reported her only to find out at a networking meeting, she did the same thing to another facility and is still there. So on some level, the executive must accept this type of behavior.
3. They do not take the information from the customer and try to line it up with the business. Thus, it makes you and the client waste time if they are looking for a place that is in a 1800 to 2500 range and you are at 3000 - 5000 range. It puts you in a bad position especially when you want to help everyone.
4. They have the opportunity to be a blessing to others, I contacted a potential client sent to me and he was not looking for a facility, he was looking for someone to live-in with his dad. He was so sick of the calls and all I could do was apologize.
I have worked with some awesome representatives and thus the reason I have not asked that my facility be removed. But you must be aware as APlaceForMom is not giving you the full picture. I hope this review helps someone.
Great job to all of Avalon. You and your team have done an outstanding job and it is appreciated by all.
Needed help finding a residence for independent senior living. Got several suggestions. I followed up and found the right place.
They make money off of you. They don't care where you are placed, only that they get a commission. Shame on you Joan London.
Hectic due to our time deadline. With the referrals that cut out alot of research required by me it was fantastic.
This is not a helpful service. Just want to make a commission! You will get a better deal if you contact a home personally.
The lady that was helping me on the phone was very rude and did not help at all they are also very very expensive
We are so sorry to hear about your experience. Please email us at feedback@aplaceformom.com as we would like to hear more.
Kali was very helpful and professional in her communication. I was able to review many facilities and was able to find the right fit for us.
Thank you for sharing! We will pass this along to Kali!
A Place for Mom allowed me and my husband to find a nice and affordable place to live independently but closer to our children
Thank you!
Mediocre placement service, poor mechanisms for feedback after placement, and clear clear first priority for sales and commissions.
All about the money.not very helpful, charge too much, leads does not really translate into a move in
Specialist is fantastic, helpful suggestions, reached out to the facility, assisted in improvements!
Thank you!
They only help if there are funds for the to get a cut of. Swindlers. Don't use them. Do your own research.
I called this organization several times and they have not responded to my numerous requests. You are better off doing the research on your own.
I never will work with this ridiculous company. They do absolutely nothing for anybody, trust me. It is a total waste of time.
There are numerous assisted living facilities to choose from and this service really narrowed down my search.
Thank you!
Caring and knowledgeable advisors. The way should be. Best organization around to help with Senior Placement. Thanks again
Thank you!
I had to tell these vultures at least 6 times in a 2 week period that my father passed away. In the two weeks since he passed, I got at least a call a day from facilities in A DIFFERENT TOWN(!), even though I was told that my info would only be given to 3 facilities that we had discussed (in the correct location). They made an appointment for me to do a walk-through, and I had an official-looking e-mail confirmation, but the place didn't even know I was coming (from out of state!) Terrible communication and a horrible experience.
Right after I put in my online request for info, I received a call from them that I couldn't answer and a message. It was followed by THREE hang-up calls from A Place For Mom. Once I was able to answer their call, I talked with someone and she built the relationship. I felt better, but then every day I got a call from a NEW person from there asking me the same terrible questions about my dad and they seemed to have NO idea that one of their colleagues was already working with me.
The people behind the calls may seem to care and may actually have empathy and insight, but the company they work for must have terrible policies and clearly no quality control. I had asked them to remove my contact information from any distribution lists and their own, and I'm still getting calls.
YOU DO NOT NEED THIS COMPANY TO FIND QUALITY CARE! CALL YOUR OPTIONS DIRECTLY, BECAUSE THEY CAN'T EVEN SET UP AN APPOINTMENT FOR YOU PROPERLY. THEY WILL HARASS YOU. THEY DON'T HAVE THE CAPACITY TO REMOVE YOU FROM DISTRIBUTED LISTS. OVERMORE, THEY JUST DON'T CARE!
Hi Tara, I'm sorry to hear this. We do not sell your name, email address or other information, except to third parties which may provide or offer the services you've requested from us or as otherwise described in our privacy policy, which is available here: http://www.aplaceformom.com/privacy
We also do not collect mailing addresses, so there's no way we would be able to sell your Father's address since we didn't collect the information when you called. Please let us know if there's anything else we can answer for you.
Rebecca took her time to help me with my search to find an independent living home for my mom.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
- Visit Website
- Seattle, WA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Keith, I'm sorry to hear this! I sent you a private message to see if you can share more information with us. Please email us at Content@aplaceformom.com with the location and name of your facility.