business logo of A Place for Mom

A Place for MomReviews 2,042

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
Texas
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Send Message
Share Review
Report Review

Extremely satisfied.
October 13, 2024

Melissa Nappier made the process of getting my father into assisted living a world less stressful.
I couldn't be more impressed with the level of service and care.

Date of experience: October 3, 2024
Arizona
1 review
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Send Message
Share Review
Report Review

2 thumbs up!
October 11, 2024

"A Place for mom" was a huge asset in helping my sisters and I, when it came time for our mom to move to an assisted living home. Our representative was knowledgeable, understanding, empathetic and showed great patience. Having never been down this road before the whole process would have been agony without their guidance and knowledge.
From helpful and educational emails on various topics to supplying us with a list of properties to tour, and following up questions about decisions or additional information.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Send Message
Share Review
Report Review

Feeling cared for in a difficult time
October 11, 2024

My mom recently had a stroke and went from full independence to needing a lot of care. I had no idea where to start. I simply added my info to the site and expected to be contacted in a day or so and I immediately got a call. I was connected to the most caring and helpful person, Alma, who gave me so much information, scheduled me for tours, and literally said the words "I will be with you every step of the way". I truly don't know what I would have done without her.

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Send Message
Share Review
Report Review

Very helpful in my search
October 11, 2024

A place for mom provided me with locations that were close and diverse. Very helpful in my search.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Jan N.
Unfollow Jan N.
Send Message
Share Review
Report Review

I didn't expect my info to be given to others.
October 10, 2024

I let your agency know last Friday that we would not be making any changes for now.

Date of experience: September 30, 2024
Colorado
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Send Message
Share Review
Report Review

Success!
October 10, 2024

Cyndi Walkup is my advisor. She gave me a number of places to look at. I was able to find a great apartment at an affordable rate. She was a great communicator.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
Follow Beth C.
Unfollow Beth C.
Send Message
Share Review
Report Review

They provided guidance and suggestions in our search for the right place for dad, when we had no experience or knowledge on where to start.

Date of experience: September 30, 2024
Ohio
1 review
0 helpful votes
Follow Bob K.
Unfollow Bob K.
Send Message
Share Review
Report Review

Good choices
October 9, 2024

You put me in touch with six facilities. I visited 5 of them. Of those, three looked excellent, one very good, and one good. I chose Rose Senior Living for Mom.

Date of experience: September 29, 2024
Florida
1 review
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Send Message
Share Review
Report Review

And Dad
October 9, 2024

Took a chance and called a place for mom, even though it didn't say dad. Needed to find a place where I can recover from my heart attack. Very happy to find out they also take care of fathers.
Alysha Was incredible. She took great care. She listened to my needs and found me a half a dozen places to review.

Date of experience: September 29, 2024
Montana
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Send Message
Share Review
Report Review

A Place For Mom was my first call on the most important journey for my mother. They quickly narrowed down 4 assisted living options and I interviewed all 4. I was able to make the RIGHT decision and select the best fit very quickly. Thank you to A Place For Mom!

Date of experience: September 29, 2024
Maryland
1 review
0 helpful votes
Follow Betty A.
Unfollow Betty A.
Send Message
Share Review
Report Review

Helpful resource
October 8, 2024

I appreciated some of the info I received online. Darlene Thom was an easy contact to work with. However, because I had already done so much research, and our parameters were very specific, a lot of the information did not work for us. I believe this program is aimed more to people without a lot of resources in their communities.

Date of experience: September 28, 2024
Colorado
1 review
0 helpful votes
Follow Amanda B.
Unfollow Amanda B.
Send Message
Share Review
Report Review

Incredibly helpful service!
October 8, 2024

My mother in law needed placement but we were slow to get the ball moving until she had a serious life change. A place for mom moved quickly and efficiently to meet us where we were at and find us a lovely place to move. It was a matter of a few days and we were signing paperwork for a place. Thank you to the entire team involved but specifically Dominic-you were so helpful and patient. Your communication while our anxieties were high, was unmeasurable. Thank you.

Date of experience: September 28, 2024
Tennessee
1 review
0 helpful votes
Follow Paul R.
Unfollow Paul R.
Send Message
Share Review
Report Review

Informed, professional, and very helpful
October 7, 2024

We are very pleased with our entire APFM experience. We searched for two years to identify a suitable retirement facility for my wife and myself. After exploring 10 facilities - including some APFM suggestions - we took Tim's suggestion and returned to one of the facilities which had gone under new management. The improvements were remarkable and we moved in almost immediately. Big thanks to APFM!

Date of experience: September 27, 2024
Texas
1 review
0 helpful votes
Follow Ray C.
Unfollow Ray C.
Send Message
Share Review
Report Review

Ok
October 7, 2024

Ok
Place looked like a motel room
Pet deal poor. Price ok
We have ideal place here, except very poor management, with constant change

Date of experience: September 27, 2024
New Jersey
1 review
0 helpful votes
Follow Eileen L F.
Unfollow Eileen L F.
Send Message
Share Review
Report Review

A Place for Mom is such a wonderful resource for families nneding to make the tough decision to place their loved ones in a long term care community. All of the representatives were good listeners and worked diligently to find places that would meet the wishes and needs of all involved. We were given a variety of options for places to visit. We greatly appreciate theri hard work.

Date of experience: September 27, 2024
California
1 review
0 helpful votes
Follow Joyce S.
Unfollow Joyce S.
Send Message
Share Review
Report Review

Thankful
October 7, 2024

I'm so thankful for the guidance in finding a facility that meets my mom's needs.

Date of experience: September 27, 2024
New Jersey
1 review
0 helpful votes
Follow Jennifer G.
Unfollow Jennifer G.
Send Message
Share Review
Report Review

Great resource
October 7, 2024

Right after completing the online form, I was contacted by A Place for Mom (email and a phone call) to get more information. Before I knew it, we had a list of residences that had availability with their amenities and costs. They also set up appointments for tours. The follow up was nice as well as the general resources for downsizing a picking the right place to live. Be ready for an onslaught of calls and emails from the residencies on your list- it is overwhelming, but this is a big deal and everyone I spoke with knows that and were kind and supportive

Date of experience: September 27, 2024
Washington
1 review
0 helpful votes
Follow Kristi H.
Unfollow Kristi H.
Send Message
Share Review
Report Review

Wonderful!
October 6, 2024

So helpful and comforting during a tense situation. I highly recommend this service.

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
Follow Misha L.
Unfollow Misha L.
Send Message
Share Review
Report Review

Consistent and thorough service
October 6, 2024

A Place for Mom was a great experience for us! From the time of receiving suggested properties to following up after our relative was moved in. I would definitely recommend A Place for Mom!

Date of experience: September 26, 2024
Oregon
1 review
0 helpful votes
Follow Julia K.
Unfollow Julia K.
Send Message
Share Review
Report Review

September 2024
October 6, 2024

Working with Georgia was so wonderful! She's really helpful with navigating memory care options, listening to our priorities, and helping guide us to best-fit residential centers. We're so happy with our final choice, but had several additional great ones that would've worked too. Highly recommend this service. Thank you Georgia!

Date of experience: September 26, 2024