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A Place for MomReviews 2,038

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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New Jersey
1 review
1 helpful vote
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Horrible snaked
October 25, 2024

Please don't trust these people. They are all in it together. They stole all my mother's money and promised she'd always have a place to stay. They threw her in the hospital and refused to take her back into their facility when she finally got to another facility, they starved her to death. She went from 124 pounds down to 86 pounds in one month during Covid. I wasn't allowed to visit, they killed her Do not trust them they are all in it together. They act like they want to help you and they're so sympathetic soon as they get your money you can't get in touch with them.

Date of experience: October 15, 2024
Arizona
1 review
0 helpful votes
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Designated advocate/helper
October 24, 2024

We were truly blessed by Dolores Saenz. I am in the healthcare business myself but was at my wits end with the assisted living place my mother in law was in! She was as much a place finder as a therapist to me... lol. But in all seriousness she made a tough time a whole lot easier!

Date of experience: October 14, 2024
New York
1 review
0 helpful votes
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So very much help when I needed it.
October 24, 2024

I had help immediately and trying to place my husband in a assisted-living and was given a list and could have had much more help but did find someplace

Date of experience: October 14, 2024
Connecticut
1 review
0 helpful votes
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Jasmine from APFM was amazing. At first, I was recommended by my cousin while I was looking for care for my grandmother. Because I am only 25 I felt like I knew nothing about what I was getting into. Once I was finally connected with Jasmine, she was so helpful. She gave me a list of places on either side of our state because I moved away. Also, she only suggested places that would actually help my grandmother at the care level she needs so I wasn't wasting any time going to a place that would not be able to take care of her.

Date of experience: October 14, 2024
Illinois
1 review
0 helpful votes
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I received lots of calls and emails from possible places for Dad. Everyone was very nice and easy to work and talk with during each interaction.

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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Angels from heaven
October 23, 2024

From the moment I reached out to A Place for Mom until I moved her in, my representative was such an angel. I knew NOTHING about assisted living facilities or what services were available. Thom, my representative was so helpful and encouraging. Thank you ALL

Date of experience: October 13, 2024
Pennsylvania
1 review
0 helpful votes
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A Place For Mom Saves Me Time
October 23, 2024

We were faced with finding a assisted living place for my friend. Not knowing where to turn, an add appeared for A Place For Mom. They gave us many choices from which to choose, making our selection much easier...we didn't have a good idea of where to turn. They kept on top of our search, letting us make a final decision that worked out best for our friend.

Date of experience: October 13, 2024
Illinois
1 review
0 helpful votes
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I needed to find a place for my brother to go after he was discharged from the hospital. The gal I talked to listened to my situation and within about an hour I had multiple locations to review & she even set the appointments for me. She addressed all my questions & followed up several times to make sure everything was going well.

Date of experience: October 13, 2024
Michigan
1 review
0 helpful votes
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I would like to thank Julie for all her help.she was a great help finding a place for mine mom.

Date of experience: October 12, 2024
New Jersey
1 review
0 helpful votes
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Looking for independent living communities.
October 22, 2024

After contacting A Place For Mom I was given several names of independent living places and Debbie was very informative and helpful with following up on my progress.

Date of experience: October 12, 2024
Florida
1 review
0 helpful votes
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Please consider using these extensive resources!
October 22, 2024

My advisor Mandy is extremely competent and professional, yet she brings personal and caring touches into play. Working with her is like having a trusted friend who happens to have great resources at her disposal.
During my search for an Independent Living community for my mom, she understood that I needed time to do interviews and take tours of the different communities.She called or texted me frequently to get our impressions, but was never pesky or intrusive.
Please take advantage of this valuable, caring and trustworthy group of advisors! Read the wonderful tutorials, and perhaps sign up for the weekly emails.Their published works are easy to read and provide information on all the considerations and phases of elderly life and residential communities in your area. They truly care and want you and your loved one to be content.

Date of experience: October 12, 2024
Arizona
1 review
0 helpful votes
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They took the time to listen to my concerns, needs, budget, and using that to match us with the best options.

Date of experience: October 11, 2024
Virginia
1 review
0 helpful votes
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Caring, Concerned, Compassionate
October 21, 2024

I am very pleased with the advice I have received from A Place for Mom. Karen Marlatt, Senior Living Advisor, kept in contact with me while I was searching for an assisted living facility. She had excellent advice and was very caring in every conversation I had with her - not just in regard to my MIL, but always extended encouragement to me, too.

Date of experience: October 11, 2024
Michigan
1 review
0 helpful votes
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Overall Wonderful Experience
October 21, 2024

I loved working with A Place for Mom. They respected me and my budget. They were polite, professional and understanding. Most importantly they let go at my own pace. I never felt rushed and respected my decisions to take a breather from time to time. They would periodically check in on me and resumed the search when I was ready.

Date of experience: October 11, 2024
District of Columbia
1 review
0 helpful votes
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Always Caring
October 21, 2024

From the beginning of my journey and still going they helped

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Excellent experience
October 21, 2024

After 3yrs of sharing care of my 98yr old mom with two sisters, we decided it was time to stop shuffling her around and get her a place of her own. I contacted A Place for Mom and they immediately responded with recommendations for places to tour. We did and found an ideal and very affordable independent living facility only 5min from my home! Move-in day is a week away and everyone...especially mom...is excited about it! Thanks Mandy and the experts at A Place for Mom!

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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Excellent Service and Resource
October 21, 2024

I worked with Annelle and she did an excellent job. I knew nothing about the process of finding a place for my mom to live. Annelle talked me through the process and re-assured me that everything would work out. She found places that were within our budget and scheduled all the tours. We picked a place from the list and she is all set to move in. I highly recommend using this service, especially since it is free.

Date of experience: October 10, 2024
Illinois
1 review
0 helpful votes
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Great Service
October 21, 2024

Response to my initial request was immediate! I was very satisfied with the facility recommendations and help with scheduling visits. My advisor was friendly, helpful, and made my search for A Place for Mom so much easier than doing it on my own. Thank you!

Date of experience: October 10, 2024
Georgia
1 review
0 helpful votes
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Knowledgeable
October 21, 2024

Cheryl was amazing and very helpful and patient. She treated my situation like it was her own.

Date of experience: October 9, 2024
California
1 review
0 helpful votes
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Thanks for assistance with a very big decision.
October 17, 2024

I'm still able to think for myself so I didn't require a lot of assistance. I have chosen The Ackerly at Reed's Crossing.

Date of experience: October 7, 2024