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AOL

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Florida
1 review
0 helpful votes
Follow Jeanine M.
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Unbelievably incompetent support. They have a script and just keep repeating it. They won't get you Tom tech support without buying their plan! Total blackmail. The issue was with their own website not generating an app password, but yet they would not let me talk to a supervisor, just kept repeating the steps to generate and talked over me when I said the site was not working, and said they could do nothing. Let me repeat, IT WAS AOL.COM THAT HAD THE ISSUE AND THEY WOULD NOT HELP. I am getting rid of that email right away and they can go pack sand.

Date of experience: January 24, 2023
Illinois
11 reviews
27 helpful votes
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Here is how they could be better--
* Run fewer depressing stories
* Run more stories that are uplifting
* Don't be so slanted in political ideology--stop with the hate!
* Write articles that educate and make people think

Date of experience: May 15, 2018
Massachusetts
12 reviews
18 helpful votes
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The biased news reporting on aol open page is an absolute autrocity. They obviously think i'm retarged to put up the bull$#*! and lies they constantly circulate. Looking to end the relationship with them for good. Can't wait.

Date of experience: January 9, 2021
Massachusetts
3 reviews
27 helpful votes
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I thought AOL was dead and wish they were. I logged into my account one day (I should say attempted) and was locked out. I called them up and they told me they assigned my account to someone else (I had had it for years). All my emails, everything gone and in someone else's hands... Criminal!

Date of experience: June 20, 2019
Arizona
1 review
5 helpful votes
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Refund
February 14, 2017

I finally got my refund from dresslily after never getting my order. I ordered back in November. First they gave me a partial refund then I just got my full refund after I gave them a terrible review. I still will not order again from them.

Date of experience: February 14, 2017
District of Columbia
2 reviews
3 helpful votes
Follow Jessica S.
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I am a regular user of aol mail and services from last 3 years got no problem with them.The support staff of aol is really fast and good.New features as aol gold and desktop are reliable to customers.

Date of experience: July 14, 2018
Virginia
2 reviews
1 helpful vote
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Running with It
September 4, 2018

Finally got it on and traveling with it everywhere so hopefully will get some contacts soon. Also put it on Facebook and Instagram so that I would get a lot more visibility and shared it with everyone that I knew. The company has been very supportive of me and I appreciate that. Hope to get some responses soon.

Date of experience: September 3, 2018
Florida
5 reviews
12 helpful votes
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AOL
July 9, 2012

AOL- America On-Line, has been used by Americans for online and email purposes. While its popularity has decreased, many users were accustomed to AOL for more than email and contact purposes, but also AOL Music- entertainment.

Aol Music provided its users with in-depth and live sessions from artists and bands. These 'incentives' were appreciated by AOL members who in turn paid for the internet service. However, overtime, people's interests change and find themselves no longer giving the time and money for these types of entertainment. The actual website is effective to a degree, but its lack of purpose prevents it from being completely effective. The pros are the idea behind the product, but due to the time of technology, its popularity and fame have since declined and I would not recommend this to a friend.

Date of experience: July 9, 2012
India
1 review
1 helpful vote
Follow Sophie L.
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Aol Technical Support We are providing technical support services for USA users if you have come any kind of issues related of Aol Email just you have to dial Customer support number *******039.Our experts will resolve your issues instant.
RELATED PAGES VISIT:
http://www.email-servicenumber.com/aol-phone-support.html
http://www.email-servicenumber.com/aol-customer-support.html

Date of experience: May 30, 2017
Florida
1 review
1 helpful vote
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I let AOL know that I would like to get a refund of my deceased Sister's last $39.99/month payment as she was deceased at the time that they processed her charge and that we could really use the money toward the funeral expenses. The AOL representative was insensitive and wouldn't talk to me as I wasn't on my Sister's account. When I said that this is a special situation the person said, I can't talk to you because you are not on the account. I was shocked at the lack of care and compassion.

Date of experience: November 15, 2021
RU
6 reviews
0 helpful votes
Follow Deepesh S.
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I prefer reading news early in the morning shortly after waking up, because I want to ensure myself that everything is okay in the world. Especially, when the news is about coronavirus, I read all of it, because I really want to keep up with the times. Of course, sometimes i don't want to read news because it seems to me that they have a negative affection, however I never miss business news. I prefer this platform to get acquintedwith business news because it's intuitively clear and it has a very pleasant design actually. So, I would recommend all the news lovers this platform.

Date of experience: December 9, 2021
California
3 reviews
10 helpful votes
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I use AOL when I travel and I've always been happy with their service. They also have a feature that puts my account on hold, so I don't have to pay when I am not using it, which is why I've stayed with them.

Date of experience: January 17, 2010
Pennsylvania
2 reviews
0 helpful votes
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My trip to orlando
July 2, 2023

The birth date on our information is not correct,I pray this doesn't mess up our trip I will be very

Date of experience: July 1, 2023
New York
85 reviews
397 helpful votes
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http://www.fanhouse.com/news/main/martina-navratilova-rips-andre-agassi/*******

Affiliated to AOL.com in the sponsored links there are Scam sites like:

Sponsored Links:

Jobless Mom Makes $81/Hr (Online)
Unemployed Mom Makes $8,643/Month Part-Time! Read this Special Report to See How.

News18.TV

Date of experience: October 30, 2009
India
22 reviews
148 helpful votes
Follow Nitya S.
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I created AOL email keeping in mind the safety and security. And I like the service updates notifications that I get time-to-time from AOL admin, so I can keep my contact details and double check the security system and keep it updated.
AOL email service is quite a relief for a user that also helps making a spam free email service.

Date of experience: May 13, 2019
Israel
2 reviews
3 helpful votes
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AOL.Com
June 4, 2018

Up to very recently AOL provided excellent customer support. But today I had a very Frustrating & bad experience with the Technical support team of AOl. I have been a Member of AOL for some 25 years. MY AOL Gold suddenly Stopped Working and I called the Technical Support Team of AOL and was told by the same group that once provided the service to contact another team specifically for AOL Gold. Could not reach them at the number provided Several calls during the work hours. Tried to send message by email not possible as they had shut down any further inputs by email tried to call accounts not possible. Went back to Tech Support same story. Made 4 rounds. Tried to download AOL Gold as per Posted Directions not completing and shutting off. With This frustrating experience from the technical experts of AOL I Just Wonder How President Donald Trump is going to make America Great Again. He is one great President but somehow something has gone wrong in The Professionalism of the AOL Staff.

Date of experience: June 4, 2018
Pennsylvania
1 review
0 helpful votes
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AOL deletes all posts that are not in agreement with their radical left wing agenda. Their censorship is so bad that once they have deleted 2-3 of your posts they delete EVERY post thereafter. For example, I posted a "?" & the deleted it because of their guidelines.
AOL SUPPRESSES FREE SPEECH 7 SHOULD BE SUED FOR FIRST AMENDMENT VIOLATIONS BY THE ACLU.

Date of experience: July 5, 2021
Ireland
5 reviews
52 helpful votes
Follow Antonio M.
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Aol or how do you get rid of them.

Aol used to be the google of its days back in time but they became. Well, what they became.

I had an email account with them and for months, I had no issues with them. But suddenly I started to have technical problems and issues with emails that I didn't received or were not sent, the site was down, the technical support as well...

I did the usual check on security, hacking, anti virus, change passwords etc. But it wasn't that. Until I realised that the real problem was aol!

I sent repeatedly request to their support and got always the same robotic and out of context answers.
Finally, I decided to get rid of this account and delete it. This is where the real problems started.

They do everything in order you can't cancel your account including:
- Having no article clearly explaining how do so in their help and support
- Having the "cancel" page constantly down to be sure you won't cancel
- Never ever answering your emails about cancellation

I finally found how to cancel my account through a third party web page and deleted it.

My conclusion, AOL is like smoking, don't start or stopping will be really hard. Never again!

Date of experience: January 28, 2014
Mike B.
Illinois
1 review
1 helpful vote
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Zillow has ruined me. They have listed & RE-LISTED my gorgeous Algonquin, Illinois, Barringtton Hills boarder area property / scenic road designated / 150 foot pines / steps away from Presidential Park / steps away from fox river / located next to a mansion & the approved soon to be 25 acre finest development in the largest recreational waterway in the USA, for a $9,500 auction price as apposed to the $349,000 4 acre property. STAY FAR AWAY FROM ZILLOW.

Date of experience: February 18, 2017
Virginia
13 reviews
36 helpful votes
Follow Melissa M.
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Okay, I have an email address as my backup. Although it would be nice to get help if you loose your password as opposed to having to start all over again with a new email address.

Date of experience: September 25, 2011

Overview

AOL has a rating of 2 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. AOL ranks 276th among Business News sites.

service
14
value
15
shipping
6
returns
7
quality
13
This company does not typically respond to reviews