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Angi (formerly Angie's List) has a rating of 3.9 stars from 2,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Angi (formerly Angie's List) most frequently mention great job, timely manner and home improvement. Angi (formerly Angie's List) ranks 101st among Local Reviews sites.
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Patriot Projects does amazing work. If you are looking for dependable, skilled workers you will be so impressed with Stewart and his crew! If you want someone who is cost conscious, communicates well, and never have a surprise cost or quality. This is your group! So glad they were and are on Angi!
I would strongly recommend against using Angi for any of your contractor or handyman needs. Contact a local professional instead. After moving into our new house I called Angi to have someone come out to assemble our furniture. After arriving more than an hour late according to the timeframe I was given, he was unable to assemble my furniture. He said he "could not find any youtube videos about it." In addition, he scratched my brand new floors in my brand new house. Deep scratches that were both visible and could be felt. I called Angi immediately, within an hour and they sent me a form to fill out. I got an estimate from the flooring company for repairs, and after submitting everything they told me that they would not be honoring my claim.
They told me that I waited too long to submit the claim. As stated, I reported the damage *immediately* but I had to wait to submit a repair estimate for the flooring company to tell me how much it would cost.
The customer service was deplorable. Do not use Angi, they will damage your home and refuse to accept responsibility.
We appreciate your concern, and we're so sorry to hear that your experience has been anything but positive. This is not the kind of service we would expect for you to have when coming to us for help around your home. At this time your Claim is approved, and an email was sent to the email address you have on file. If you have not done so already, please respond to that email with the required information so we can reimburse you for the damages.
I saw an ad for Angi's list and thought I'd sign up by business. BIG MISTAKE! Within NO TIME I was bombarded with phone calls from their staff trying to sell me ads and leads. 2 & 3 times a DAY! They talk to you like your beneith them... I told one guy that I can do my OWN marketing... His response was " Well if that was working for you then you wouldn't be here on Angi's site" Mind you, I hadn't even filled out 25% of my profile yet... I called them back as I had no way of deleting my profile. I was advised that they cant "Delete" it but they just mask it so nobody can see it.
I don't want anythign ever to do with this comoany. They have poor business ethics and treat customers that DON'T pay them like trash. Its a HARD PASS for me! NEVER AGAIN! Angi has lost my respect... AND my business.
Thank you for bringing this to our attention, and we're so sorry to hear that your experience has been anything but positive. This is not typical, and not the level of service we would expect for you to have when adding your business profile to our network. We are happy to make sure that you are placed on our Do Not Call list, and that your profile is removed from public view. Please contact our Business Center at 888-819-2644 for assistance.
I will never book through Angi's List again. They are not for the customer. I had a repairman come out in Sept 2022 to repair our washing machine. I do not have that repairman's contact information and Angi's does not keep any type of service report to advise me of the service completed. Our washing machine started to have the same issue in Nov 2022, but it was already 60 days past the warranty per Angi's. Now, it is really having issues and I was told by a local appliance repair store here that the mother board of our washing machine that the repairman replaced has a warranty of one year. Angi's claims that have reached out to the repairman twice for him to call me (because for some reason they cannot give me his contact number) but he has not called me. I am beginning to believe that Angi's did NOT contact the repairman because if he contacts me directly, Angi's doesn't get paid. ZERO HELP FOR THE CUSTOMER. Also, when I call Angi's, I get to talk to someone that is not state-side. HORRIBLE EXPERIENCE!
Thank you for bringing this to our attention, and we're so sorry to hear that your experience has been anything but positive. This is not typical, and not the level of service we would expect for you to have. We are happy to look into this further. Please send a description of your concern, your name, and the email/phone associated with your account to onlinereputation@angi.com so we can locate your account and follow up.
They take no accountability for there mistakes they were sending me fake leads literally I called a lead and she said I had the wrong number and she doesn't know what I was talking about and when I called customer service I had to go back and forth on a straight forward complaint. The worst part they try to charge you for every lead and none of my leads amounted to anything literally every person I would call and text no response and messages left on read this sight is a scam… please request your money back through your credit card company as a scam website not satisfied and explain they will most definitely work with you you will get your money back directly from Angi or your credit card company
This company is a fraud. I paid up front for a service. They sent a questionable handyman who could not do the work for the agreed upon price. They told me I could apply the pre-paid amount to another project. When I called to schedule it they wanted me to pay again. I have been unable to get in touch with anyone who will help me.
Contacted customer service through the chat four times about a service I was to complete. The customer never left a complete address and now Angie does not want to pay me for the services I completed. Terrible customer service can I actually speak to anybody everything is done through a chat and they will just disconnect you when they feel they are done
Larry Shavers did an awesome job on my project. I would recommend him for any project. He knows what he is doing.
I am a small business owner and I signed up with Angi and was very clear about my monthly max spend limit. I was assured that I would not be charged or go above that limit no matter what. Then all of a sudden I got charged $3,000 because of their hidden fees and fraudulent sales pitches. I had to be on the phone multiple times for over 3 hours to even get in touch with someone who could help me in the slightest. They then dropped it to $1,500 and have been threatening to send me to collections. They are a terrible business, terrible customer service, rude, and they trick people. STAY FAR AWAY. ESPECIALLY if you are a business owner just getting started. They will try and cripple you financially for no actual good leads that turn into anything no matter how excellent you are.
I signed up with Angi for a company I'm thinking about starting, when angi first reached out i informed them i wasnt in need of their support team until probably 6 months from now. I have received 2 phone calls a week asking if im ready to start now to which i tell them no 6 months only to be given another call a few days later. Ive now blocked the sales number after recieving 7 calls in less than a month.
TLDR:
The sales team is far too aggressive and doesn't respect the word NO.
A major replacement on my lenai screens was done after the Florida hurricane. Angie gave us a licensed contractor who actually wasn't licensed. The repair is already flawed. The contractor will not return calls and neither will Angis company. Be warned. Cannot leave a Google review for Angi either
Good job, a responsible, dedicated, hard working, knowledgeable in what they are doing and responsible team. Latina-owned business which I support.
If you can avoid these thieves I would do so without question. They are the most unethical lead aggregator in the business. They will charge you $200 for garbage leads who don't speak the language and if the lead is LOOKING FOR WORK and doesn't have work for yo, too bad, you get charged. If they try one time to confirm that a lead is junk and don't get through, YOU STILL PAY. They are the WORST COMPANY I HAVE EVER DEALT WITH. NEVER USE THEM.
I signed up for angi leads and was told only three contractors would be calling the leads. This was false, I had multiple leads tell me they received over ten phone calls. I had to apologize to the customer multiple times because they felt harassed and wished they never filled out angi form. Not a good service and could potentially hurt your business reputation.
Your phone will explode as soon as they know you open a company. But they are rude, they do not respect others budiness, they are very arrogant, they dont know how to talk with a company. Definitely do not lose your money because they will not respect and will talk to you after grab your money like in hood. Zero stars for this leads company and very dissapointed. I have got a call from an employee and from her supervisor and they treat me without respect, they hang up arrogant persons
The contractor brought his sister to the job. As he struggled to balance my dishwasher, she did this! ANGI won't help, cuz I missed 30 day window. I was away, and caulk job was ok for a couple weeks.Also had to get another guy to put molding around dishwasher. Paid $365!
I was trying to find someone to fix a clogged sewer pipe. Was told someone would be here the next day at 9 am which I thought was strange since I couldn't find anyone locally. The apt was cancelled that morning and rescheduled for the next Saturday at 5 p.m. I was told I could contact the " pro", I live in PA, the "pro" had an Alabama phone number. Contacted customer service which is obviously in another country. Finally was able to cancel the whole thing. Later, got a call asking if I'd found someone, when I said yes, I was hung up on. Have been receiving texts and emails all day from them. Avoid Angi at all costs, hey have no clue what they're doing.
This company literally stole $1100.00 dollars from me (as a vendor), this company practices untruthful and unlawful services!
This company first takes the money from independent contracts on a monthly basis "Think pay to play". Then they try to take that business away from said contracts after creating a job and need for bid. But thats just crap ethics, but not the reason I am giving you one star. STOP CALLING ME! Worst part is they call about every 15 minutes after you create a job so they can try to pitch some service. Angi: "Is your drywall project taken care of yet, sir?" Me: I started the project about 4 minutes ago, do you think its done?" They alss just call to make sure your number is valid each and every single time before a contractor reaches out. So if you put it out to bid to 5 companies you will likely get 10 calls from Angi, 5 calls from the companies that you actually want a bid from and an additional 10 more from Angi to make sure you are good. STOP TRYING SO HARD, FOCUS ON THE BIZ MODEL AND IT WILL WORK! STOP CALLING ME PLEASE!
I am receiving hundreds of spam calls daily after signing up. I was receiving about 4 prior. They sold my phone number to these douche bags. NO MORE ANGIE'S LIST for me.
Answer: You'll have to contact the website directly. They don't monitor the Sitejabber website. Try to see if you can get them to delete your profile. If not, I would contact the Better Business Bureau or the Attorney General's office or another state law enforcement office in your state. This sounds like fraud to me (but, I'm not a lawyer).
Thank you for the great review, and we're happy to hear that Patriot Projects did such wonderful work! If you have not done so already, please be sure to leave a review on their profile as well.