We’re in this together! Stay safe with our COVID-19 guide

View
×
  • Bookmark

    Anextour.com.ua

Corporate Values

Overview

Anextour.com.ua has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Anextour.com.ua?
Top Critical Review

“Very poor travel agency”

DAVID C.
8/9/20

Every one that had booked during the coronavirus has had trouble getting their money back, but we cancelled our booking prior to the lockdown and were promised 100% refund. That never happened. But the problems with Annex Tours go back much further. I like to eat well on holiday and will pay more for that priviledge. In a prior booking, I asked my agent to specifically find out the options we had with premium restaurants. In short Annex lied about our options. They also have an orientation a day after you arrive in which they try to up-sell you on all kinds of excursions which are over-priced based on the local prices. Many other examples of their incompetence exist but find another travel agent to avoid issues.

See critical reviews

Reviews (1)

Rating

Timeframe

Other

davidc579
7 reviews
8 helpful votes
August 9th, 2020

Every one that had booked during the coronavirus has had trouble getting their money back, but we cancelled our booking prior to the lockdown and were promised 100% refund. That never happened. But the problems with Annex Tours go back much further. I like to eat well on holiday and will pay more for that priviledge. In a prior booking, I asked my agent to specifically find out the options we had with premium restaurants. In short Annex lied about our options. They also have an orientation a day after you arrive in which they try to up-sell you on all kinds of excursions which are over-priced based on the local prices. Many other examples of their incompetence exist but find another travel agent to avoid issues.

Q&A (0)

Questions? Get answers from the Anextour.com.ua staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about Anextour.com.ua?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Anextour.com.ua?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business