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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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American Trucks website has a wide selection of items that I was looking for and their customer service team understood my issue and resolved it quickly.
Ordered Rough Country fender flares for my F150. Shipping was very fast with available tracking all the way. Product is very good quality at a very competitive price. AT even did a follow-up email to make sure I was happy with my purchase. Great customer service all the way.
Southern Truck 2.5 leveling kit for my RAM 2500 is amazing. Thank you for the quick delivery and respectful follow up.
Don't know. Just ordered. Jury is still out.
Product came in great condition (new). Everything went flawless
Very easy to navigate site and checkout was very easy as well. Overall a great experience. Will be back for other iems.
I found in AT what I looking for long time in other places, great service, and good online
Page, thanks
Product quality and delivery was good. Trying to stop the emails has been a problem.
I ordered a product over a week ago. It said it would be 2-3 days shipping, but it's been a week and a half and my order still hasn't processed. I'm still waiting to hear when my package will be delivered, but when I contact them, nobody can tell me anything. Tgis is bs
Ordered a replacement mirror for my F150. Arrived a day ahead of schedule, item was as advertised, no complaints.
The fender covers arrived quickly, in perfect shape with all the hardware needed. The front covers fit perfectly. Only wish the rear ones fit a little better at the fender curves but its not bad.
Based on all the information I could gather on the internet. Horn worked for locks, but would not function when pushed on steering wheel. Followed things online and ordered part from American Trucks. Part was not complex to install and
horn is working once again. Part arrived on time and would order in the future from American Trucks when parts or accessories are needed.
Easy ordering and like photos of items on similar vehicle. Easy to install and instructions were spot on.
Very easy to order my product. They answered every question I asked.
Appears to be quality product I have researched and seen product online..
I have ordered over a dozen parts for my truck off this site, never once have I had a bad experience. Even if a part had a defect that had nothing to do with the website it was very easy to contact and rectify the issue. If American Trucks has the part I need I'm buying from them
Easy simple to use website. Videos on performance parts for easier assembly. With competitive pricing you can budget a build tailored to your driving experience.
It came in 2 days and the packaging was very good and the instructions were helpful.
American Muscle and Truck are awesome to deal with. Always get what i order. Thanks for existing...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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