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Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
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Five star once my blinds arrive. They fit perfectly and love the colors I chose.
It was an easy site to order blinds from. Blinds came exactly as ordered
Your staff was helpful based on the info I had about the existing blinds. Wish I had more info!
Smooth and efficient
I appreciated the quick response --the efficient service and regular updates of the status of my order
More importantly was the quality of the product
Easy to order. Fair quality. Waiting to see if they hold up. I am going to type gibberish to allow this to submit.
It was a nice surprise to receive the blinds early. They looked great. Although two of the blinds were measured in error, (doubled checked and not from my part), they fit the windows alright. I'd buy again.
Needed custom blind at reasonable price for garage window, easy process and happy with the product! Will order from American Blinds again, when on sale.
Great experience! Was able to get reasonably price quality blinds.
I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.
Clear and efficient steps to follow. Good price.
Fit perfectly and are a beautiful touch to my home. First time buyer and wanted to shop American made.
Always a successful buying experience with American Blinds!
The platform was hard to do using my iPhone. Worked much better using computer
The platform was very janky - long time to process
The 2 inch faux wood blinds I ordered look
Nice, fit perfectly and were easy to install.
They arrived quickly and the price was great. I would order again.
Blind arrived in good condition and appeared to be good quality. However, after installation, there is a problem either the blind closing properly. I contacted Customer Service and was sent an installation video which confirmed the blind had been installed as directed. I have yet to hear back from Customer Service as I was told they would contact the manufacturer. Will reach out to them again to hopefully resolve this issue.
Measuring instructions were easy to follow, ordering was simple. They arrived in a very timely manner. The shipping was geared to protection of the blinds. Easy installation.
The shades operate flawlessly. So happy with our order. Thank you.
I like the fact that you transfer my measurements and selections over to each blind or shade I looked at. This really made for a positive shopping experience just like being in the store...
The site is easy to navigate and customizing your size blind is a very good feature. Overall, it was a good shopping experience.
Have ordered before. Easy ordering and best all around quality and service.
Impressed with fast delivery of very quality product! LOVE
Very easy to use website. It's been quite a few years since I purchased from you, but will be shopping more often now with a new house to decorate!
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.