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AmericanBlindsReviews 836

4.7

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
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AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
142
quality
589
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California
1 review
0 helpful votes
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Blinds
November 21, 2024

Five star once my blinds arrive. They fit perfectly and love the colors I chose.

Date of experience: December 30, 2024
Wisconsin
1 review
0 helpful votes
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Awesome Blinds
November 19, 2024

It was an easy site to order blinds from. Blinds came exactly as ordered

Date of experience: December 27, 2024
Nevada
1 review
0 helpful votes
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Americanblinds purchase
November 18, 2024

Your staff was helpful based on the info I had about the existing blinds. Wish I had more info!

Date of experience: December 23, 2024
Bermuda
1 review
0 helpful votes
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Variety and quick response
November 16, 2024

Smooth and efficient
I appreciated the quick response --the efficient service and regular updates of the status of my order
More importantly was the quality of the product

Date of experience: November 6, 2024
Maryland
1 review
0 helpful votes
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Good selection
November 12, 2024
Updated review

Easy to order. Fair quality. Waiting to see if they hold up. I am going to type gibberish to allow this to submit.

Date of experience: November 2, 2024

Easy to order
September 9, 2024
Previous review

Easy to order

Date of experience: August 30, 2024
Massachusetts
1 review
0 helpful votes
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Fast delivery and easy installation
November 10, 2024

It was a nice surprise to receive the blinds early. They looked great. Although two of the blinds were measured in error, (doubled checked and not from my part), they fit the windows alright. I'd buy again.

Date of experience: December 15, 2024
Ohio
1 review
0 helpful votes
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Happy customer
November 9, 2024

Needed custom blind at reasonable price for garage window, easy process and happy with the product! Will order from American Blinds again, when on sale.

Date of experience: December 15, 2024
Missouri
1 review
0 helpful votes
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Great experience! Was able to get reasonably price quality blinds.

Date of experience: December 14, 2024
Oregon
1 review
0 helpful votes
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Communication Good be Better. New Blinds Good.
November 8, 2024
Updated review

I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.

Date of experience: October 29, 2024

Clear and efficient steps to follow
September 19, 2024
Previous review

Clear and efficient steps to follow. Good price.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Beautiful blinds!
November 7, 2024

Fit perfectly and are a beautiful touch to my home. First time buyer and wanted to shop American made.

Date of experience: December 16, 2024
Pennsylvania
1 review
0 helpful votes
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Speedy delivery
November 7, 2024

Always a successful buying experience with American Blinds!

Date of experience: December 12, 2024
Pennsylvania
1 review
0 helpful votes
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As usual product of high quality. Easy to install.
October 28, 2024
Updated review

The platform was hard to do using my iPhone. Worked much better using computer

Date of experience: October 18, 2024

The platform was very janky
September 13, 2024
Previous review

The platform was very janky - long time to process

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Nice blinds, great price!
October 27, 2024

The 2 inch faux wood blinds I ordered look
Nice, fit perfectly and were easy to install.
They arrived quickly and the price was great. I would order again.

Date of experience: December 1, 2024
Pennsylvania
1 review
0 helpful votes
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Still working with Customer Service
October 26, 2024

Blind arrived in good condition and appeared to be good quality. However, after installation, there is a problem either the blind closing properly. I contacted Customer Service and was sent an installation video which confirmed the blind had been installed as directed. I have yet to hear back from Customer Service as I was told they would contact the manufacturer. Will reach out to them again to hopefully resolve this issue.

Date of experience: November 18, 2024
Arizona
1 review
0 helpful votes
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Perfect fit
October 25, 2024

Measuring instructions were easy to follow, ordering was simple. They arrived in a very timely manner. The shipping was geared to protection of the blinds. Easy installation.
The shades operate flawlessly. So happy with our order. Thank you.

Date of experience: November 29, 2024
Connecticut
1 review
0 helpful votes
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Great online shopping experience
October 23, 2024

I like the fact that you transfer my measurements and selections over to each blind or shade I looked at. This really made for a positive shopping experience just like being in the store...

Date of experience: November 27, 2024
Indiana
1 review
0 helpful votes
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A great shopping experience
October 21, 2024

The site is easy to navigate and customizing your size blind is a very good feature. Overall, it was a good shopping experience.

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
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Have ordered before. Easy ordering and best all around quality and service.

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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Blackout Blinds
October 21, 2024

Impressed with fast delivery of very quality product! LOVE

Date of experience: October 9, 2024
California
1 review
0 helpful votes
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Extremely Pleased!
October 18, 2024

Very easy to use website. It's been quite a few years since I purchased from you, but will be shopping more often now with a new house to decorate!

Date of experience: November 26, 2024