We have been shopping with Alternative Apparel since the beginning and they have been nothing but outstanding with their customer service and products. You'll find wonderful basics (for both men and women) and some eco-friendly brands of other products as well at times (i. E. bath/beauty, jewelry etc.) Free shipping option is handy and customer service always... ALWAYS responds swiftly in the event of any concerns or questions. They are what other sites SHOULD BE as far as e-commerce customer care and expediting orders. The items are of great quality, some comfy pieces and wonderful essentials that have lasted us over time. The women's portion has some gorgeous cute outfits and the sales are incredible! Check out their final sale clearance! Men's side has great basics, baseball shirts, t shirts, etc. that are of great quality and the loungewear (shorts and other bottoms) are excellent quality and very comfortable.
When this company developed itself over time, they put in top notch people who care. This company is well worth shopping at. This is what online shopping should be like. Hands down... one of the best.
Answer: Customer care is top notch and the clothing is just as comfy as other brands... and they almost always offer discount codes upon sign up!
Answer: Very easy! Probably if not, the BEST customer service. You will hear from someone immediately if not next day (coinciding with hours in time zones etc) They are a wonderful team of people.
Answer: We ordered some items as gifts and had to cancel, it was a saturday evening, e-commerce was not working obviously, but shot an email so they get it first thing come monday morning to cancel our order. The lovely customer care team IMMEDIATELY wrote us back Monday early a.m. (they are back east and we're in California) so we got the message quite early... and they canceled the order no problem whatsoever. Done so with a smile and w/ great immediacy. They have always been very good to us and consistent with their customer care, and when we do shop w/ them 100% of the time it's a success story, the shipping is fast and the items are always fantastic!