Alternative Apparel
Questions & Answers
Here’s what buyers have asked with answers from Alternative Apparel staff and previous consumers.
3
questions answered
0%
answered within 1 day
Answer:
Customer care is top notch and the clothing is just as comfy as other brands... and they almost always offer discount codes upon sign up!
By philip w., over a year old
Answer:
Very easy! Probably if not, the BEST customer service. You will hear from someone immediately if not next day (coinciding with hours in time zones etc) They are a wonderful team of people.
By philip w., over a year old
Answer:
We ordered some items as gifts and had to cancel, it was a saturday evening, e-commerce was not working obviously, but shot an email so they get it first thing come monday morning to cancel our order. The lovely customer care team IMMEDIATELY wrote us back Monday early a.m. (they are back east and we're in California) so we got the message quite early... and they canceled the order no problem whatsoever. Done so with a smile and w/ great immediacy. They have always been very good to us and consistent with their customer care, and when we do shop w/ them 100% of the time it's a success story, the shipping is fast and the items are always fantastic!
By philip w., over a year old
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