AllVetMed

DO NOT ORDER ANYTHING FROM ALLVETMED.COM. Why can't I give them a BIG FAT ZERO! Biggest liars EVER. They take your money and sit on your order. After 2 weeks of emails and promises that they were getting my order ready, I finally cancelled my order and was told I would be reimbursed withing 24 to 48 hours. Of course I did not get my money back. Will have to dispute it with my bank now. TOTAL SHYSTERS! They hang up on you when you call, too! They do not want to even answer the phone there! WOW! Appalling... need to go out of business!

DONT ORDER FROM THIS SITE IF YOUR ANIMAL NEEDS MEDICATION!
They immediately take your money and take weeks to mail the medication. I ordered on April 2nd, they took my money and it is now April 16 and they wont answer the phone. I've been on hold with Jessica who needs to speak to her supervisor Angela again for over 25 minutes while I review this site. They got on at one point and said it would arrive by the end of next week. That would be almost 4 weeks from when I ordered it. When I said that was unacceptable, they put me on hold again. DONT ORDER FROM THIS SITE!

Ordered my dog's heart 3 medications through them on Nov 11. Received a confirmation via email that my order shipped Nov 12. Waited 2 weeks. Nothing. Called because I could not track order with the directions they emailed to me and was told my order was actually NOT shipped because they were OUT of STOCK. I told them I've made 2 visits to my pet's vet across town to pick up more medication "in the meantime" while I was waiting for my order to arrive and that they should've sent me some type of communication letting me know where my order is. I said I need them to overnight this shipment now because my dog needs her medication and will be out once again on Friday (it was Tues.) They said they I will have it "no later than Friday". Nothing again. Called, was on hold for more than 15 minutes before I was routed to a voice message machine to leave a message. Unbelievable. I checked online to find the order is estimated to come next Wednesday! It's now been over 3 weeks, out over $100, no medication, no response from Allvetmed.com to my voice message or email left. Still waiting... Had to go back to my vet across town again to pick up the 3rd medication. Horrible service. Horrible customer service. Unacceptable.

I placed an order with this company after being warmed by my veterinarian that the company did not have a good reputation. I placed the order on April four and the money was immediately taken from my account. When I contacted the company four days later about the status of my order I was told my veterinarian had never approved the order. When I spoke to my vet she assured me it was approved on April five. Nevertheless she approved it again on April 8. During the next 5 days I was in contact with a company numerous times and each time I told something different. Finally I contacted the Attorney Generals office to report this company's fraudulent activities. My next correspondence to a vet meds was via a copy of the Attorney Generals response. Within 3 days my order was cancelled and the money deposited into my account. During my correspondence with the company the only way I could get through to them on the telephone was by selecting option 3 the veterinarian line. This morning I placed the same order with 1 800 pet meds and 4 hours later had an email from the company saying my order was shipped and a UPS tracking number. I encourage anyone having trouble with this fraudulent company contact there attorney generals office division off fraud. That seems to get some response.

My complaint is identical to all others who have posted here- they charged me and never sent the product. They also charged me for an order I cancelled, two weeks AFTER I cancelled it! I took the liberty to report this company to the Federal Trade Commission and the STATE OF FLORIDA DEPARTMENT OF BUSINESS AND PROFESSIONAL REGULATION who issues licenses to companies like this. I also reported their pharmacy to the pharmacy board in Florida. I disputed the charges on my credit card and put the complaints in the mail today. Companies like this need to be SHUT DOWN and punished to the extent the law allows! We are only trying to do right by our pets and they are trying to bilk us for money! I included this web site in my complaints so some of you may be contacted regarding your complaints as well.

This company has the worst customer service ever. If your pet can wait almost three weeks to receive a refill for medication my all means use this company. None of the representatives new anything about my orders they put me on hold up to five times every time I called. They don't have certain things in stick when there website says otherwise. They have to first order you meds after you place your order from the manufacturer which takes three to four days. Then they send it to to you which takes another three to four days. Does anyone else see something wrong with this? I recently order from them after a week they called me to tell me they order I placed didnt have actually the same brand of meds as my previous orders so they offered a alternative which I agreed and they TOLD me they would send it out immediately. Well five days later my dog is unwell and sickly waiting for her meds which allow her to digest her food. So as allvetmed.com STARVED MY DOG! I called them and they said my order was never placed and they never called me to change the brand and I was lucky to get my money back when I asked. This place is a joke. They have no regard for there customers or compassion for their pets.

AllVetMed is awesome! I have the opportunity to get my kitty's medication for about a third of the cost of my vet and 1/2 of Petmeds. They have given me excellent customer service when I call and have an issue. I recently had one with the post office and did not receive the medication for my Siamese - and he needs it and IT IS expensive. I waited a long time and had to buy one more bottle from the vet but I'm on a fixed income and knew I couldn't do it again. I called AllVetMed and they sent me out another package the next day, without even getting the previous package back. Don't know where the first package is but AllVetMed knew it was important enough to me to get me out another order, free of charge, fast! We love our furry family members and when they hurt, we hurt and will do anything to help them. AllVetMed cares and doesn't take advantage of that fact with their prices and their customer service. Thank you Claudia Martinez and her supervisor on this one. Will be recommending you."

I own a farm and pastures in Texas, and own many horses, when one of my horses get sick, it’s a nightmare having to go running to a vet to get meds, since we are in such a rural area, it’s so much easier for me to order online, with the tons of horse products that Allvetmed carries and great prices as well, all I have to do is order what my horse needs, and then Allvetmed, contact’s my vet via phone, fax, or email and once the vet approves it, it’s ready to go, and it arrives right to my property…this saves me all the aggravation, and time……thanks for the convenience Allvetmed.

These scam artists took my money, let me wait for two weeks, needing my pets prescription meds. I kept looking for a shipment notice, none came.It is almost impossible to get them to answer the phone, and they DO NOT return calls if you leave voicemail. The long and short are this, I got jerked around for three weeks. I had to order from another company. They WILL NOT refund my money but say they shipped my order the day AFTER I cancelled it. I did not get my money back, I did not get my pets medication. There are hundreds of bad reports online about this company's foul customer service. I too, think the good reports are fake.
The website claims to be accredited by
VETERINARY-VERIFIED INTERNET PHARMACY PRACTICE SITE. They display the logo on their website, but click to verify, and you will find out that Allvetmeds in NOT in the database. I have reported their deception to the board of "vetvipps"