All Things By Faith has a rating of 1.6 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with All Things By Faith most frequently mention christian company, customer service and quality control. All Things By Faith ranks 8th among Christian sites.
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I placed an order for over $100 in April 2023. I followed up numerous times about the delivery. They kept giving me the same excuses that they were behind in production & they hid behind being a Christian based company. I asked for a refund seeing that they had my money but never delivered the product & they said they couldn't give a refund but said they would get my product to me. It has been almost 1 year & I still haven't received either the products or a refund. And before that particular order, EVERY TIME I ordered from them I had to follow up on where my product was. What a shame to use a Faith based company to steal from people!
I bought a few items for me and my friends, like shirts and crosses and the quality was great, better than I expected. We are so happy to wear them!
I ordered One Shirt Nov 2023, a Christmas present for a family member. It's now near 3 months and still no shirts. I've e-mailed numerous times with the same response "We are in back ordered".
I've never given a bad review to any Company, but I feel I should strongly advise anyone from purchasing Anything from them, or you will be in the sane situation as many have been.
I wished I had of read the reviews before ordering, it would of preventing me from my purchase, and many email's to them, to no avail, and no shirt.
Yeah, Christian and Veteran owned. Two of the reasons I ordered from them. Ordered in June of 2023, still no merchandise. They refuse to refund, won't send the order, won't answer to complaints with the BBB. Don't order from them. They are scammers and liars. Shame on you for hiding behind a Christian facade and stealing from your customers.
I ordered shirts from them and never received my shirts. Contacted them and absolutely no help. Do not order from them!
Never received order, emails stating they would respond. See BETTER BUSINESS BUREAU for complete report. DO NOT ORDER FROM THIS COMPANY!
I ordered a gold necklace in May 2023, I finally got a "silver" necklace in December. Won't do any more business with them. I wouldn't even give them one star, but I had to for the review to go through.
I ordered the Star of David necklace on July 25 2023. I never got it. They keep telling me on emails it's still on production. It's been 3 months. My order # ATBF*******
I am sad to have to give a bad review to an organization that is Veteran owned. My son is a Veteran and I thought I would give this business one more try. I placed my order June 11,2023 at which time they got my money. It is now September 5,2023 (almost 3 months) and I still don't have my order. I most definitely will not order from them again. My other orders took over a month but this is not acceptable.
Ordered three t-shirts in June. Here it is September and still don't have them. They don't refund your money. Don't order from them. Every time I follow up on order they say it's in "Quality Control ". How long does it take to make 3 shirts? Cannot be true Christian company. If they can't fulfill orders then they shouldn't advertise.
I placed an order on July 27th. I had not received any shipping/delivery info so I reached out to the company on 8/4. Their response is below. Order Status - We are making a huge push to get completely caught up very soon, please keep an eye out for a shipping confirmation email with your tracking. On 8/25 still nothing. I requested that my order be canceled and a refund issued. Their response is below:
Sorry, we do not process refunds or cancellation requests as we all order by hand. We are a small Christian family business. Thank you for your patience and understanding. Below is a link to our return, exchange, and refund policy. I searched reviews and found a lot of people have been waiting months for their orders. Check out the reviews on the BBB website. Buyer beware! I will never order again from this company. Still waiting!
Please, please check out the Better Business Bureau before ordering from All Things By Faith. So many people have had the same issues I have had - three times. Also read their Return & Exchange policy. They do not except order cancellations - even if it takes more than 3 months to get your orders. They do not respond in any way to communications. I tried email, text and phone calls - they never replied other than a canned replied that they would. I ordered shirts for July 4th six weeks prior and did not receive them until 8/21/23. I disputed my charges from them on my credit card when I did not receive my orders within 6 weeks because the company would not reply to my communications. After I received my orders (more than 3 months later), All Thing By Faith then provided the credit card company proof of order and delivery-more than 6 weeks after I disputed the charges. I received my last order today by USPS and I will be calling the credit card company tomorrow to see if they will honor the dispute if I refuse the order. I will NEVER order from All Things By Faith again nor would I ever recommend them.
AJ
Site no longer fulfilling its obligations to customers and ignores all customer requests for assistance
If all things are done by faith, tell me why I placed a order in May of 2023 and it is now August 16th and I've yet to receive my order. You didn't have any trouble getting the money from my account, so I would appreciate that by faith my merchandise will fly by soon. Thank you, and God Bless
Ordered a graduation gift for my granddaughter in May….every time I contact they say it is all on backorder or that they are working on it….if they have to order something then doesn't that mean they haven't started it. Why can they not give refunds bc when you order no where does it say no refunds. BBB has complaints for tshirts, mine was jewelry. They say they are Veteran and Christian owned…,,shame on them bc a Veteran would not scam people nor would a true Christian. My plan is to see about criminal charges, not to get my money back but to stop them from continuing to scam people.
Checked this company out on the Better Business Bureau site...nothing but complaints. Items ordered, paid but never received. I got scam too. Please check out the BBB site regarding this scam...their rating is F.
Horrible company hiding from behind the cross.Really sad, as I am a Christian & this Co. Gives us ALL a bad name.We have been waiting for an order for over 3 months.We paid them( of course they cashed the check right away!) & only told That they are a small CO. So they are behind.We requested a refund & they will NOT!WOW, some Christian people huh...They should be embarrassed, yet they are not.Go figure...
I tried to cancel my order the same day I placed the order. But no one would respond to me. I tried to contact them for days to no avail. I also had pay pal to try to cancel the order they also ignored them. They shipped 15 days later, and I never opened the package I returned it immediately. They tell me now that I cannot get my money back, I can only exchange it or get store credit. They said it's because they only sell special ordered items, but they were not specialized, but they will exchange it or give store credit. I just believe if they were the Christian company, they claim to be they would return my money.
Placed order on May 13,2023. Today is July 23,2023. Have emailed 4 times with excuses as to why my items have still not arrived and when I asked to return my money, they sent me a copy of their policy of no refunds...No product.No refunds...soooo how does this work? I AM A veteran and am EMBARRASSED that some business would represent us in this manor.
Answer: Thank you for your inquiry, all orders take up to 7-10 business days to be made, since we make all the print on the clothing custom to order by hand. During the holiday season or major holidays, it may take a few days longer. Quality control and shipping then takes 3-7 days. As soon as your order finishes in production we will send you an email saying that it is heading to quality control and then another email when it has shipped. Let me know if you have any further questions.
Answer: You can call us at (888) 833-3324 or email us at orders@allthingsbyfaith.com for the fastest response. You may also message us on facebook or instagram. Our business hours are 8:30 AM to 5:00 PM. Thank you.
Answer: You can call us at (888) 833-3324 or email us at orders@allthingsbyfaith.com for the fastest response. You may also message us on facebook or instagram. Our business hours are 8:30 AM to 5:00 PM. Thank you.
Answer: Hi Cindy, My apologies for the delay, may I have your order number or email so that I may look up your order? Thank you in advance.
All Things By Faith is a family and Veteran-owned and operated Christian apparel brand based in Orange County, California. Founded in 2017, All Things By Faith will strive to provide apparel that inspires you to share the Gospel and express your faith. Our mission is to use sound theology and passion for the gospel through our unique designs. We encourage you to share your faith whenever possible and hope our apparel sparks meaningful conversations with your neighbors, friends, and strangers!