• All Things By Faith

All Things By Faith

Overview

All Things By Faith has a rating of 1.89 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about All Things By Faith most frequently mention christian company, customer service, and quality control problems. All Things By Faith ranks 71st among Christian sites.

  • Service
    71
  • Value
    55
  • Shipping
    64
  • Returns
    50
  • Quality
    46

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 6.3%
Positive
2
Neutral
0
Negative
30

Instant Feedback

25,397 reviews

67
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The BBB gives no rating because of such low standards in customer service.
How would you rate All Things By Faith?
Top Positive Review

“Quality product”

Martin H.
3/13/24

I bought a few items for me and my friends, like shirts and crosses and the quality was great, better than I expected. We are so happy to wear them!

Top Critical Review

“I was not going to give no stars, but the site was needing a Star.”

Kathleen R.
2/23/24

I ordered One Shirt Nov 2023, a Christmas present for a family member. It's now near 3 months and still no shirts. I've e-mailed numerous times with the same response "We are in back ordered". I've never given a bad review to any Company, but I feel I should strongly advise anyone from purchasing Anything from them, or you will be in the sane situation as many have been. I wished I had of read the reviews before ordering, it would of preventing me from my purchase, and many email's to them, to no avail, and no shirt.

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (117)
Thumbnail of user kathleenr1621
1 review
0 helpful votes
February 23rd, 2024

I ordered One Shirt Nov 2023, a Christmas present for a family member. It's now near 3 months and still no shirts. I've e-mailed numerous times with the same response "We are in back ordered".
I've never given a bad review to any Company, but I feel I should strongly advise anyone from purchasing Anything from them, or you will be in the sane situation as many have been.
I wished I had of read the reviews before ordering, it would of preventing me from my purchase, and many email's to them, to no avail, and no shirt.

Tip for consumers:
Have not received my shirt. It's been 3 months, and all I receive is , "We're in back order"

Products used:
Haven't received my shirt

Thumbnail of user patj306
1 review
0 helpful votes
February 19th, 2024

Yeah, Christian and Veteran owned. Two of the reasons I ordered from them. Ordered in June of 2023, still no merchandise. They refuse to refund, won't send the order, won't answer to complaints with the BBB. Don't order from them. They are scammers and liars. Shame on you for hiding behind a Christian facade and stealing from your customers.

Tip for consumers:
They take your money and dont ship, give you the run around until you give up

Service
Thumbnail of user dubincrew
1 review
1 helpful vote
March 27th, 2024

I placed an order for over $100 in April 2023. I followed up numerous times about the delivery. They kept giving me the same excuses that they were behind in production & they hid behind being a Christian based company. I asked for a refund seeing that they had my money but never delivered the product & they said they couldn't give a refund but said they would get my product to me. It has been almost 1 year & I still haven't received either the products or a refund. And before that particular order, EVERY TIME I ordered from them I had to follow up on where my product was. What a shame to use a Faith based company to steal from people!

Service
Shipping
Thumbnail of user bethk25
4 reviews
17 helpful votes
January 14th, 2024
• Updated review

Never received order, emails stating they would respond. See BETTER BUSINESS BUREAU for complete report. DO NOT ORDER FROM THIS COMPANY!

Perfect!
May 27th, 2023
Verified site experience
• Previous review

Perfect! Easy and fast.

Excellent
March 12th, 2023
Verified site experience
• Previous review
Thumbnail of user maryo1653
1 review
0 helpful votes
January 28th, 2024

I ordered shirts from them and never received my shirts. Contacted them and absolutely no help. Do not order from them!

Tip for consumers:
Horrible customer service, did not receive my order! Very sad and disappointed.

Products used:
Awaiting my shirts!

Service
Value
Shipping
Returns
Quality
Thumbnail of user crissj
1 review
2 helpful votes
February 27th, 2020

I really wanted to do business with All Things by Faith, because of their claims of their love for God, and I was hoping I would be able to write a raving review. The shirts are nice, but I haven't washed them yet so not sure how they will hold up. I got a discount plus free shipping, so it was a good deal. For me, the actual price is too high. The order did take a LOT longer than I expected--a whole month. All emails were answered, but as time passed I was concerned that this place was not going to follow through. Thankfully, I did get the order and that the shirts were as described.

Tip for consumers:
Just be prepared for the order to be slow.

Products used:
Tee Shirts

* All Things By Faith attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user wilmaj24
3 reviews
13 helpful votes
December 21st, 2020

This is a site I used to use. They always I just loved shopping there - hopefully i will be back soon!

Thumbnail of user lindam5661
1 review
0 helpful votes
August 24th, 2023

I tried to cancel my order the same day I placed the order. But no one would respond to me. I tried to contact them for days to no avail. I also had pay pal to try to cancel the order they also ignored them. They shipped 15 days later, and I never opened the package I returned it immediately. They tell me now that I cannot get my money back, I can only exchange it or get store credit. They said it's because they only sell special ordered items, but they were not specialized, but they will exchange it or give store credit. I just believe if they were the Christian company, they claim to be they would return my money.

Service
Returns
Thumbnail of user jamese1923
1 review
1 helpful vote
May 20th, 2023

I made a order for 1 t-shirt and 1 hat on March 6th with the premise of receiving merchandise within 7-10 days. On March 21st, I received a email that my order was in quality control and would be sent shortly. On April 19th, still no order and I noticed on website they do not offer refunds. I inquired about my order and they now say 1 item is unavailable but will be ready next week. Quite obvious now this company's reviews are fake and not true.

Products used:
None, havent received merchandise

Service
Value
Shipping
Returns
Thumbnail of user gabriell401
1 review
0 helpful votes
August 9th, 2023

I've been waiting 2 weeks, no ring or tracking number! This place is bull$#*!! Do not get scammed from this company.

Thumbnail of user jacquelinem1059
1 review
1 helpful vote
January 1st, 2023
Verified purchase

Ordered a ring in October. It still hasn't shipped. Tried emailing them. Got a generic response. Tried emailing requesting refund. Got same generic reaponse.

Thumbnail of user dwithrow4296
1 review
0 helpful votes
May 14th, 2023

I placed an order a month ago and still have not received my items. I was told they have a no cancellation or refund policy. They take your money and don't ship your items. Unacceptable! I This seems to be a scam.

Tip for consumers:
This is the only site that gives this company a good review. BBB has almost 2,000 complaints on them. Some people have waited over 6 months and still have not received their items.

Products used:
A necklace, a ring, and a necklace.

Service
Shipping
Returns
Quality
Thumbnail of user maureenb323
1 review
0 helpful votes
July 28th, 2021
Verified purchase

I ordered a t-shirt on May 18,2021. I emailed the company and on June 15th they said it would be 7-10 business days. Today is June 29th, no order!

Thumbnail of user karent1841
2 reviews
4 helpful votes
September 15th, 2022

I have ordered from this company 4 times. First three orders were fine. I ordered 2 tshirts on May 13th. My money was taken in the amount of $38.60 immediately. And since then, except for me writing to them and receiving auto responses, I have not heard from them! Three months and nothing! I have asked for a refund and nothing! Horrible so-called Christian based company! Note pic with order still "processing" 3 months later!

Thumbnail of user michaela4375
1 review
1 helpful vote
December 3rd, 2022

I placed an order in August... still waiting. I get pat answers that they are working on it... same response on email every time... supposedly they are "backed up"? But it does NOT stop them from sending me adds for me to order more stuff. Buyer beware, don't order from this company they are not reputable and their customer support is vacant.

Tip for consumers:
Don't!

Products used:
they never sent me the shirts I ordered and its now been 12 weeks

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginnye13
1 review
0 helpful votes
June 13th, 2021

I sent back 4 rings for a refund and they will not call me back. They received the product back on March 27th and have not done anything about it. I have ordered other rings from them but this transaction has been terrible. If this is a Christian based business their practices on this is not Christian like at all.

Thumbnail of user janener9
1 review
0 helpful votes
September 13th, 2023

If all things are done by faith, tell me why I placed a order in May of 2023 and it is now August 16th and I've yet to receive my order. You didn't have any trouble getting the money from my account, so I would appreciate that by faith my merchandise will fly by soon. Thank you, and God Bless

Tip for consumers:
I would really like the shirts I purchased

Products used:
Ordered tshirts

Service
Thumbnail of user pennyf18
3 reviews
10 helpful votes
October 20th, 2022

Well it's been a year now since I send this company money and ordered something. Shortly after cashing my check, which didn't take them long to do, the excuses started. Oh we had a fire, oh we are shorthanded, oh this and oh that. Well a year later no refund or merchandise. What a great Christian based Veteran company. HA HA HA HA

Tip for consumers:
BEWARD

Products used:
I ordered a necklace for a gift and they never send it. I purchased something from a real company not a fake one.

Thumbnail of user martinh313
10 reviews
8 helpful votes
March 13th, 2024

I bought a few items for me and my friends, like shirts and crosses and the quality was great, better than I expected. We are so happy to wear them!

Thumbnail of user shawna306
1 review
1 helpful vote
December 26th, 2022

Scam, scam, scam! They take your money but don't send merchandise. Phone mailbox full. Auto-generated email response.

Service
Value
Shipping
Returns
Quality
Thumbnail of user derickc35
1 review
0 helpful votes
July 12th, 2023
Verified purchase

Took FOREVER to get my item. And when received it was backwards and upside down. How does that happen?

Thumbnail of user sandrah2463
1 review
1 helpful vote
March 9th, 2023

I ordered and shirt December 5. Today it is February 7 and my order has not been shipped. I have emailed them 3 times and called 3 times. They reply by email saying they are sorry and will check but still no answer. One phone had too many messages so mailbox was full. The other two voicemails I left have produced no results. I do not like to give a Christian company a bad review but I'm getting frustrated.

Tip for consumers:
After two months I still do not have my order so I can't answer some of these questions.

Thumbnail of user jlol1
1 review
1 helpful vote
January 21st, 2023
Verified purchase

I'm worried I was Scammed. They already have my money. I'm still waiting on my order for 3 mons now. If i still got them I would go back and fix my review. I'm sure now that they won't be here in time for Christmas. Very sad they can't produce...

Tip for consumers:
I wouldn't order from this site.

Products used:
I ordered 3 shirts. In October- is December and I still haven't received. Haven't been sent. I don't have money to just throw away. Very sad I was scammed.

Service
Thumbnail of user rosem907
1 review
0 helpful votes
February 28th, 2022

I am very disappointed in this Christian company. I ordered the bag on December 13th 2021 and I haven't received it yet and today is January 29 2022. They have lots of reasons for the delay but the only thing I am interested in is getting the bag.It was going to be a Christmas gift.

Thumbnail of user roberts.randy.d
1 review
0 helpful votes
October 10th, 2022

The reviews on this site are incorrect
Double check the reviews on trust pilot and the BBB
They took my money and a month later I'm still getting excuses and "thank you for your patience " emails
Check out their refund policy- oh wait pretty much NO refunds, I believe they are claiming to be a Christian business to take advantage of those who support this type of business. Had to give one star to leave reviews but honestly I would mark them in the negative star category. They also claim "veterans " business well I'll trust that as far as I trust I'll ever receive the product I paid for.

Tip for consumers:
DONT. JUST DONT. They never shipped what I ordered

Products used:
Purchased some jewelry for wife
They never shipped it
And refuse to refund instead saying look at our refund policy

Service
Value
Shipping
Returns
Quality

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From the business

All Things By Faith is a family and Veteran-owned and operated Christian apparel brand based in Orange County, California. Founded in 2017, All Things By Faith will strive to provide apparel that inspires you to share the Gospel and express your faith. Our mission is to use sound theology and passion for the gospel through our unique designs. We encourage you to share your faith whenever possible and hope our apparel sparks meaningful conversations with your neighbors, friends, and strangers!

Business History

All Things By Faith stated back in late 2016 with simple postings of bible verse images online. We started to get comments that people wanted them printed on shirts, so we started a small online store to provide our designs on t-shirts. As the business started to grow, we were blessed with the ability to start advertising online, which quickly started to grow the business. We have grown to the point of having a large warehouse with all of our own printing equipment, and now have our own line of clothing that is cut and sewn right here in Southern California. We currently have over 40,000 customers since we started, and are now printing between 3,000 to 5,000 shirts monthly and growing. God is good!

Company Representative

Thumbnail of user chrisl636
Chris L.
Typically does not respond to reviews

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