business logo of Allivet

AllivetReviews 4,209

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Allivet?
grey star
grey star
grey star
grey star
grey star

Allivet Reviews Summary

Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 105th among Pet Meds sites.

service
175
value
163
shipping
166
returns
69
quality
140
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Steven K.
Unfollow Steven K.
Share Review
Report Review

They are timely.
June 30, 2018

I have ordered several things from Allivet and they. Deliver on time every time. However I do not know why I have to enter 100 characters.

Date of experience: June 29, 2018
Texas
1 review
2 helpful votes
Follow Connie D.
Unfollow Connie D.
Share Review
Report Review

Have bought three prescriptions for my pet through Allivet because pricing was better than other sites and cheaper than buying from vet. UNTIL the auto-ship began... prices and shipping/handling both increased significantly without any notice from Allivet. They just charged my credit card with no notice of increase. When I called and tried to cancel the order they were filling (after using suspend on their website), I was (rudely) told that The only way I could get a refund was to refuse the already mailed package arrived. Buyer beware!

Date of experience: June 28, 2018
Washington
1 review
1 helpful vote
Follow Kari K.
Unfollow Kari K.
Share Review
Report Review

I ordered a bottle of insulin for my cat. (This was my first time ordering pet meds from an online source.) They sent me notifications that the insulin had shipped and even provided an expected delivery date. However, when it didn't arrive I called the delivery carrier and provided the tracking number and they indicated the package was not in their possession whatsoever! I called Allivet and spoke to multiple reps all of whom lied and said it had shipped despite the fact I told them the carrier confirmed the label had been generated but the package was not in their possession.

Allivet wouldn't do anything and told me to call back the next day if it wasn't delivered (again despite the fact it is impossible for a carrier to deliver something Allivet had not transferred to them). I did call the next day when it was not delivered and they sent another order out without charging me again.

I did get the package within a day, however the insulin was poorly packaged. I was out of insulin for my cat so still tried it. After 2 doses my cat was sick and his symptoms returned that he had prior to being diagnosed. I took the bottle to my vet and he verified the insulin was compromised because it had not been securely packed and bounced around freely in the box during shipping therefore destroying the crystals that make insulin work.

It was a waste of 100 bucks and I still had to buy a new bottle at the vet. Once I started the new bottle of insulin from my vet, my cat improved dramatically.

They may do fine with medications such as pills or ointments but I strongly advise not to buy delicate insulin from them!

I will never order from Allivet again since they lied over and over about the first order shipping when it had not and then they poorly packaged delicate insulin and it was useless to me.

Date of experience: June 28, 2018
Germany
1 review
0 helpful votes
Follow Tannisha H.
Unfollow Tannisha H.
Share Review
Report Review

I love the product it works not problems so far I been using it for almost 6 months. Its drys quick too.

Date of experience: June 28, 2018
Maryland
1 review
0 helpful votes
Follow Jules W.
Unfollow Jules W.
Share Review
Report Review

I left a question about heart worm medication and it was never answered. So I called my vet and got the answer. Other than that, I've had no problems and love this site for all my pets Rx needs!

Date of experience: June 28, 2018
Missouri
1 review
0 helpful votes
Follow Charisse D.
Unfollow Charisse D.
Share Review
Report Review

Ordering online was simple and my order arrived quickly. This was a much cheaper option than buying from the vet. I will be placing another order soon.

Date of experience: June 27, 2018
Florida
1 review
0 helpful votes
Follow Melissa C.
Unfollow Melissa C.
Share Review
Report Review

Excellent service!
June 28, 2018

Super easy, connected directly with my vet and made the process super easy. Instead of having to half my dogs medication tablets, I was able to get the full dosage in one pill saving me money and aggravation.

Date of experience: June 27, 2018
California
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

Ordering from Allivet has been incredibly easy. We order Bravecto and they quickly reach out to our vet and the order is seamlessly placed.

Date of experience: June 27, 2018
Ohio
1 review
0 helpful votes
Follow Donna T.
Unfollow Donna T.
Share Review
Report Review

I am 78 and no longer drive due to eye sight and hearing. Ordering from Allivet has really made my life easier. My dog Mickey De has so many health issue. And now I can get his prescription medicine easier, plus it cost me less money. My sister in Nebraska told me about it I sure am glad she did.
Thank you for you fast service and love the free shipping I get.
Donna & Mickey De

Date of experience: June 27, 2018
Mississippi
1 review
0 helpful votes
Follow Michelle S.
Unfollow Michelle S.
Share Review
Report Review

Allivet has great prices, free shipping and is very efficient getting the prescription from the vet. No hassles!

Date of experience: June 27, 2018
New Jersey
1 review
0 helpful votes
Follow maria l.
Unfollow maria l.
Share Review
Report Review

Great service
June 26, 2018

This is the second time I am ordering. I choose to order again because my first experience was so good. I ask Allivet to call my vet and they did, I got my order in no time and the price is right. I will always order from Allivet as long as I get this kind of service and pricing. Thank you

Date of experience: June 26, 2018
Louisiana
1 review
1 helpful vote
Follow carl g.
Unfollow carl g.
Share Review
Report Review

Ordered Zycortal had it shipped overnight was told it would come in ice, the storage temp. Is 59-86 arrived without ice pack came off truck very HOT its currently 95 outside. Called them again, this time was told it's not a cold shipment. That's not what my vet says I will go back to VALLEY VET they ship it with ice packs. NEVER AGAIN! THIS MED WAS TO HOT

Date of experience: June 26, 2018
Missouri
1 review
0 helpful votes
Follow Saul S.
Unfollow Saul S.
Share Review
Report Review

Great service and accurate, fast shipping. Always has needed medications in stock and packaged well. I would recommend Allivet for your pets health needs.

Date of experience: June 26, 2018
Arizona
1 review
0 helpful votes
Follow Roy S.
Unfollow Roy S.
Share Review
Report Review

You provide a good selection of needed products at reasonable prices. The order process is simple and the delivery is quick.

Date of experience: June 26, 2018
Illinois
1 review
0 helpful votes
Follow Sharon C.
Unfollow Sharon C.
Share Review
Report Review

When i google a pet drug i always find Allivet to be one of the cheepest around. Also great to do business with.

Date of experience: June 26, 2018
Virginia
1 review
0 helpful votes
Follow Christina A.
Unfollow Christina A.
Share Review
Report Review

Prompt service!
June 26, 2018

Allivet saved me a trip to my vet to pick up more medication. Also, the prices were amazing. Horses are an expensve hobby so every little bit counts!

Date of experience: June 26, 2018
Pennsylvania
1 review
0 helpful votes
Follow Samantha C.
Unfollow Samantha C.
Share Review
Report Review

Easy to reorder
June 25, 2018

Love how they contact vet for me for my refills. Easy and convenient to order dog's medication from.

Date of experience: June 25, 2018
Utah
4 reviews
3 helpful votes
Follow Nikki C.
Unfollow Nikki C.
Share Review
Report Review

Allivet Won Me Over
June 25, 2018

I was hesitant to try a new site out, especially one for medications. I use Allivet for my dog's Apoquel and I was thoroughly impressed. I paid for express shipping because I needed it fast and it made it to my house quickly. Allivet has saved me money and a trip to the vet. 10/10 will use again.

Date of experience: June 25, 2018
New Jersey
1 review
0 helpful votes
Follow Sarah D.
Unfollow Sarah D.
Share Review
Report Review

Love Allivet. Great customer service & the site has very affordable medications. I go to Allivet because it's almost 50% off my veterinarian's cost for most medications including flea, tick and heartworm. Will continue to recommend to family & friends.

Date of experience: June 25, 2018
New York
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Excellent service
June 25, 2018

I started using Allivet to fill an ongoing prescription for my dog. The process of getting everything approved by my vet and the quick shipping has been easy and seamless. And the prices are highly competitive. Would highly recommend to others.

Date of experience: June 25, 2018

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States