business logo of Allivet

AllivetReviews 4,209

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Allivet?
grey star
grey star
grey star
grey star
grey star

Allivet Reviews Summary

Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 105th among Pet Meds sites.

service
175
value
163
shipping
166
returns
69
quality
140
This company does not typically respond to reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Jessica I.
Unfollow Jessica I.
Share Review
Report Review

Best Purchase Ever
August 16, 2018

It's so much cheaper than at the vets. I'm glad the my vets suggested this site, otherwise I would never know it existed.

Date of experience: August 16, 2018
Illinois
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

I've owned dogs for over 20 years. Some have been healthier than others, but they have all needed Rx at some point in their lives. Allivet always contacts our vet for Rx approval, saving me yet another call to the vet. Orders arrive shortly and my order is always right! Thanks Allivet!

Date of experience: August 15, 2018
Virginia
1 review
3 helpful votes
Follow nob e.
Unfollow nob e.
Share Review
Report Review

I purchased Albon per my Vets recommendation. I have been disappointed by Allivet's customer service now and in the past. The pharmacists do not work on Sat. To dispense our animal families much-needed prescription medication. It takes way too long to get the meds out of the building and into the mail. When I had customer service call the pharmacist for assist he had an uncaring response. How sad... I do not recommend Allivet. In this day and age customer service is so very important. It is much more important than the price for my fur-family.
Nancy from Virginia

Date of experience: August 14, 2018
Massachusetts
1 review
0 helpful votes
Follow Helen D.
Unfollow Helen D.
Share Review
Report Review

Very Good!
August 12, 2018

Helpful, relatively easy online instructions even for me. Thanks very much! Hope I did everything ok...

Date of experience: August 12, 2018
Louisiana
1 review
0 helpful votes
Follow Tracie M.
Unfollow Tracie M.
Share Review
Report Review

We have two high maintenance hunting dogs, Gordon Setters. Allivet is our one stop shop for prescriptions, supplements, etc.

Date of experience: August 11, 2018
California
1 review
0 helpful votes
Follow Allen K.
Unfollow Allen K.
Share Review
Report Review

Love Allivet!
August 11, 2018

I never realized how much my Vet was ripping me off for my dog meds until I found Allivet. 1 of my Maltese has congestive heart failure and Allivet has made if affordable for me to give Phoenix the care he deserves at a very affordable price. About 60 to 70% less than what the vet had been charging me. Thanks Allivet!

Date of experience: August 10, 2018
Florida
1 review
0 helpful votes
Follow Carlos A.
Unfollow Carlos A.
Share Review
Report Review

Website has problems
August 10, 2018

Website would not accept correct CCexpiration dates on card previously used several times and saved to the site. Put in new CC info and it was immediately lost! On the fith try I was able to get my order placed. The good news is I saved over $90 on Petco price

Date of experience: August 10, 2018
California
1 review
1 helpful vote
Follow Francois R.
Unfollow Francois R.
Share Review
Report Review

Good experience with Allivet until this last order. The order required a prescription. I send a picture of the prescription over a week ago, and was told Allivet needs the original. So, last Thursday, Aug. 2, I mailed it. You finally got it today, Aug. 10. I can't believe it took so long. Now, we have to wait another week for the order of items our 18-year old cat desperately needs now. I just ordered Denamarin, one the items she needs, paid the extra $22 overnight, so we can get that tomorrow, hopefully. I feel all you guys had to do was look up the picture, call the vet phone number on it, and confirm it was authentic last week, and could be receiving our order now. Very disappointed.

Date of experience: August 10, 2018
New York
1 review
1 helpful vote
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Keep America Great!
August 10, 2018

Allivet does a excellent job of taking care of my dogs meds. The orders are filled promptly and arrive in excellent condition.

Date of experience: August 10, 2018
Florida
1 review
1 helpful vote
Follow sandy B.
Unfollow sandy B.
Share Review
Report Review

I've used Allivet for many years and they always do a great job. They call my vet and send my order right out.!

Date of experience: August 9, 2018
Tennessee
1 review
0 helpful votes
Follow Kathryn B.
Unfollow Kathryn B.
Share Review
Report Review

Saves a ton of mney!
August 10, 2018

After setting the system up initially - which could be made slightly easier but is ok once you get the hang of it - it works great. Just by way of comparison, one of my little dogs is epileptic. The local Walgreens charged over $85 and here I am getting a bigger bottle for only $24.99!

Date of experience: August 9, 2018
Michigan
1 review
0 helpful votes
Follow Bette J.
Unfollow Bette J.
Share Review
Report Review

Easy to order
August 8, 2018

I found this site extremely efficient. I reorder every month or so... and it just gets easier and easier. Price most competitive.

Date of experience: August 8, 2018
North Carolina
1 review
1 helpful vote
Follow Lloyd P.
Unfollow Lloyd P.
Share Review
Report Review

Quick & Simple
August 8, 2018

Requested new medication for my Murf (dog). Allivet took care of the rest! Best price I could find while comparing different Vetenarian medical supply houses that delivered via the internet. This site will be my Go-To source from this point ahead for my pet's medical needs!

Date of experience: August 8, 2018
California
1 review
2 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Difficult Website
August 7, 2018

This was the most difficult and frustrating experience I have ever had trying to order over the Internet.

Date of experience: August 7, 2018
Massachusetts
1 review
3 helpful votes
Follow Luis F.
Unfollow Luis F.
Share Review
Report Review

You tell me what you think, here's the chronology:

#1 My wife orders the prescription, receives an order # and a note to send the Vet's original prescription

#2 I send the prescription via USPS, with the order #. Same address and last name for my wife and I.

#3 Two weeks later, when my wife inquires, they tell her they cannot send the prescription, then proceed to make two different excuses for their incompetence.

#4 We go back to the Vet and buy the prescription, our Pet Coco is a member of this family, we're sorry we ever heard of these morons.

Date of experience: August 4, 2018
Washington
1 review
0 helpful votes
Follow Kate A.
Unfollow Kate A.
Share Review
Report Review

Allivet is always reliable for good service, good products and good prices. Sometimes they track my dogs' needs better than I do! Love Allivet!

Date of experience: August 3, 2018
Texas
1 review
2 helpful votes
Follow Kerry H.
Unfollow Kerry H.
Share Review
Report Review

Don't buy vaccine
August 3, 2018

Received vaccine from Allivet shipped over nite. Ambient temperature inside shipping box was at 78 degF. Vials were rolling around loose and ice packs were completely melted and at 73 degF. Vials at 77 degF. Very poorly packed... you would think an experienced company would know better, Shipment of vaccine was well over acceptable temperature and vaccine no longer any good. Contacted customer service to express my concerns and they were no help with a don't give a hoot attitude. Lost my money and time... Allivet lost their reputation and my respect. Sourced out another company with better shipping methods and guaranteed delivery or my money back. The Allivet logo states they are a trusted company and you can certainly trust them to take your money.

+1
Date of experience: August 3, 2018
Ohio
1 review
4 helpful votes
Follow Myra T.
Unfollow Myra T.
Share Review
Report Review

This is my first order and I need my dog's medicine ASAP she is out. I do not want to lose my Panda. I have been worried for days over her not having her medicine. Panda is all I have in life to love and be loved by her unconditionally. At the end of the day my comfort is having her beside me as we both go to sleep.

Date of experience: August 3, 2018
New York
1 review
0 helpful votes
Follow Francine P.
Unfollow Francine P.
Share Review
Report Review

I had searched many sights for specific eye lubricant for my Shih Tzu and Allivet had it in different sizes and the best price.
Shipping seems to take forever, but at these prices; it really wins as my go to for supplies.

Date of experience: August 3, 2018
Tennessee
3 reviews
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

So easy...
August 1, 2018

I have two diabetic friends who are on Prozinc. Best price around and even with the expensive shipping, because it has to be kept cold, they are cheaper than any other option. Always great to work with and easy to purchase.

Date of experience: August 1, 2018

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States