Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.
I spoke with an excellent customer service rep who made sure that I received my cat's meds promptly.
I have been dealing with Allivet for some time no problems and great prices. Nice personnel to speak with
I've ordered from Allivet regularly for over a year now. I have a senior dog with Cushing's Disease on Vetoryl. It's much less expensive at Allivet than at my vet's office. Allivet obtains the prescription from my vet, reminds me of refills, and will even set up automatic shipment with a discount. I'm very pleased. I also get my dog and cat flea meds from them and monthly heartworm medication.
The shipping cost was $30 to ship a $60 item. The item did have to be cold shipped but other sites had shipping for $20 or less. I did not realize this or I wouldve ordered from someone else. Called customer service And spoke with Jason who sad or like he was in a call center from Another country. Very very very unhelpful
I always get great deals, prompt service, and quick delivery. If there is any problem with what I have ordered, they resolve it immediately!
Great place to get canine meds. Web site is easy to use for reorders. I just recently started getting my reconcile from Allivet. The price is much more reasonable than other sites I have looked at. The quality of the drug is certainly helping my pet.
My Vet wrote a Rx for my dog and told me to check prices at local pharmacists. I called many local pharmacists and the price ranges from $48.00 to $96.00 for 30 pills. I checked with two online pharmacies and Allivet was $30.00. I had to call my vet to fax the Rx to Allivet and since the Rx was for this and. Two refills I asked them to write the Rx for 90 pills which they did and faxed out. The cost was only $96.00 for 90 pills plus I paid for two shipping which I included in the price I just stated. Got pills in two days and saved a lot of money. Great company and service. So call around but I bet you will find Allivet the best price. Thanks
I have been receiving my dog's medication from Allivet for about 6-9 months now. It is always efficient, on time, and Allivet has been so easy to work with. The price was a little better for the product that some other places I looked at and since this is long term I needed a lower price. It has been a good feeling being able to count on receiving my dog's med in a timely manner every month.
Like many of the other reviews, my experience with Allivet has mostly been somewhat negative... poor order handling and follow-up, many mistakes, slow delivery. The ONLY thing that kept me trying with them is their prices. They ARE the lowest on most prescription items that I have found. My most recent order went off without a hitch, so I'll continue as a customer.
First and last time doing business with Allivet. Poor communication, many mistakes, poor customer service. They deleted orders in error; kept me on hold in excess of 15 minutes at a time. I won't make THIS mistake again.
I order a prescription for my pet. I love the fast shipping, the fact that they contact my vet for renewals, and auto ship. Their customer service is exceptional
Thank you so much for helping me to keep my pets medications coming. This is been so convenient for me. I would recommend this to anyone who have pets with ongoing prescriptions
I ordered medicine for my dogs mange it was wuick simple easy and fast. My order came fast and was cheaper then most other sites.
I was always running out of my dog medicine. Then I would call the Vet run to go pick up Medicine that day. Now with auto ship it is here on time and I do not have to worry.
Shopping with Allivet is quick and easy. They call your vet, get the scripts and take care of business!
I have my dog's meds on auto-replenish, always on time, never any issues. They keep me updated with shipment tracking. So easy to use this site!
I have been on auto ship Denamarin from Allivet for my standard poodle for several years. She died 2 weeks ago and my new shipment of medication arrived the next day. I contacted Allivet customer service and they sent me a return label for the pills and have issued a refund. I can't say enough good things about this company - they were understanding and cooperative when I was feeling my worst. I would absolutely use them again if the need should arise.
Allivet has great service. They are prompt amd we received our order quickly. I would definitely recommend allivet to others.
I had been tempted to order heartworm pills from other sites, but the hassle of getting it approved by my vet always hung the deal up. I tried it at Allivet and the vet approved it the same day and I got my shipment a couple of days later. I'm going to order for my other dogs now.
Answer: They advertise medications with photos of the manufacturers' packaging. However it seems that when a customer gets the meds they are not in the original packaging. There is really no way to verify that the meds are either authentic (as opposed to counterfeit) or that they are not expired. Individual tablets are not stamped with dates. When they failed to send me medication in the manufacturer bottle, I contacted my credit card company, then ordered from a different vendor.
Answer: Hello Blanche. Please send any pharmacy type questions to customercare@allivet.com and you will promptly get a response!
Answer: Hello Lila, Yes, we are a registered pharmacy with the NABP, which you can verify here: https://nabp.pharmacy/programs/dotpharmacy/ by searching the list for the DBA Allivet We source all our product directly from the Manufacturer.
Answer: Hi Nicole, we are a registered pharmacy with the NABP, and are quite well known. I'm not sure where you are located, but we ship within the continental US.
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.