After some corrections and follow up, everything worked out great! Looking forward to building my rig with the CPUs!
The ordering process was a little confusing, the was no mention of a minimum purchase prior to checkout.
Pretty quick and easy, but i didn't like that I needed to find the same product but for $25 just to get free shipping. Just a bit annoying but all good.
So far so good. Although it's a little silly to answer these questions since the experience hasn't even started yet.
Everything works good. If i was to change anything at all, I would put creating a new account as an option in log in box, just to make it easier to find
didn't know this site existed, was going to buy off of newegg but the prices are way better here. Thanks!
Every time I make an order, you flag me for identity verification. You never can explain why. Every item you have for sale says ask for price quote. Your employee says that means it's out of stock. Why list items you don't have and make me wait two days for an email telling me it's out of stock? You cannot look up an item by name, you must have item number. This means I cannot shop by price, but I have to ask you for every item number in a search result of 448 items to get a good price. Does this make sense to anyone? How are you still in business?
found you through google and you had the best pricing. available free shipping is great too! Fist shipment was lost and took a few days to get an answer as to what happened but when I did product was overnighted and I am overall satisfied with the service and product.
Transaction didn't go through the first time. Overall it was a good experience. One of the DIMMs received was damaged.
I've purchased a lot of equipment online and have never had to submit a Credit Card Authorization form, a copy of my license and a copy of my credit card. I changed the shipping address for this item to my home, but if it were a larger/heavier package that needed to be delivered to my office, I'd be hesitant to provide all this information.
This purchasing experience has been quick and easy, it remains to be seen if the product is as advertised
First time order, hope all goes well.
Received hard drive in a timely manner, installed it in my laptop and restored my system from an archived full backup. Now my antique laptop is back up and running! Thanks for the great service!
Had a problem getting the order to go through last night. It it went through with no problems today.
I had trouble with signing in using my email because at some point during the order it was entered incorrectly. Because it was entered in incorrectly and the incorrect email was apparently in the cache, I could not access my account. I would rather be able to sign into my account using my email and not have the ability to accidentally enter in a wrong email address and be barred from my account.
This website needs to update their payment options to include simply charging a credit card without requiring customers to fill out a separate form, scan that form, and email that form along with a photo ID and and a copy of the credit card. That is totally unacceptable. People don't want their private information floating around out there! With PayPal people can pay securely and privately. At least allow your customers to use PayPal. This situation is causing you to lose customers. Guaranteed.
This has been the most horrible order experience of my 20 plus years doing business on the internet.
You really need to review your credit card processing system because the current one is horrible.
My time zone make it hard to get a hold of someone but needed service quick so decided to proceed without contact.
while I was filling out the credit card form the screen timed out and I had to log back in to place the order
Nice site - there was a weird drop-down (in chrome) that was something about sending viewed products to my email if I entered my email address? Anyway it was odd and a little annoying. Took up way too much of the screen. Might be better as a sidebar. Other than that your site was easy to use and painless. I was a little confused by the different prices for different options of the xeon chip I bought. As far as I could tell you had like five different prices on two things - the retail version and the "bulk pack" version. But that's not a big deal either - your prices were still the best and your site was easy to search and find what I was looking for.
Well Pretty simply I purchased what I came for. We'll see when it is shipped and I receive the product.
It was a little difficult to check out. Overall your prices were very good and will continue to use your services dependent on order delivery timeliness and condition of product.
Easy to order. Site seems easy to navigate. As long as the product is delivered on-time, I am very pleased.
The way some of the products are listed is a bit confusing. I found the same exact model number, but sometimes it would show 5-6 different prices with little to no discernible differences between the items, and what was discernible (e.g., "New factory sealed" versus "New Bulk Pack") wasn't clear what it meant. Having some explanatory details for things like that would be helpful. :)
My only gripe would be that the search did not narrow down the options very well, leading to a lot of scrolling through returns to find the right match
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