About the Business
All Filters LLC is an online retail company, offering a wide range of filtration products. Our stock of products include both OEM products and our own premier line of high quality products under the brand SpiroPure. This includes furnace air filters, refrigerator filters, pool & spa filters, whole house filters, carbon filters, sediment filters, and many more water filters and other filtration products. We offer the lowest price on our filters every day, resulting in big savings for our customers. For even more value, customers can take advantage of one of our greatest discounts by purchasing in a Super Value volume quantity. Not only do we work hard to make All Filters a one stop shop for all of your filtration needs by providing one of the largest and best selections of filtration products, but All Filters also strives to provide customers with the best shopping experience available on the Internet. Our comprehensive website offers easy-to-navigate web designs and cutting-edge tools like Email Reminders to provide the easiest, most convenient experience for our customers. Our highly accessible customer service team is available 7 days a week to help assist you with whatever questions and concerns you may have regarding your filter purchases. Shipping with us is fast, with most orders shipping the same day they're placed. We also offer free shipping on many Super Value packs as well as on all orders of $99 or more.
All Filters Reviews Summary
The company enjoys a strong reputation for quality products and reliable service, with many customers praising the effectiveness and affordability of their filters. Customer service is frequently highlighted as a strength, with representatives noted for their helpfulness and responsiveness. However, some customers have expressed concerns regarding shipping delays and issues related to tax exemptions during checkout. Additionally, there are occasional challenges with product compatibility and the returns process. Overall, the feedback reflects a generally positive sentiment, with many customers committed to continued patronage due to the company's dedication to customer care.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ship wrong filters. Made me pay to ship back wrong product they shipped before returning my money. Cost me $ 40.00 to ship back there mistake. Terrible business, terrible business model. It cost me 40 bucks to do business with idiots.
That is the word I attach to this company. The filters they sent were only half the size of the correct filters I wish I had looked them up before purchasing this company is a rip off. Calling BBB.
Recently sent a filter that was tampered with. The filter box was taped with scotch tape, clearly open prior to being shipped. The filter had water in it and weird powder like substance on it. Contacted them multiple times, provided pictures, and requested a replacement to be sent. Customer service replies took nearly 6 days and was only offered a 10% discount on next purchase, no replacement. Highly disappointed by the entire service and recommended others look elsewhere.
I ordered filters for two furnaces. One was 1/2 inch larger on all dimensions and the other was 1/4 inch shorter in all dimensions. That second one fit. And they even said they make them slightly smaller to ensure the fit. I asked why they didn't do the same in the larger one and they said because it's thicker it has to be bigger. No. They said they have some small print on the website that says the sizes are bigger so they won't offer any refunds or exchanges. So I paid $60 for a filter that's too big for my furnace. Oh. And they were quick to offer to take a new order. No. Never.
BUYER BEWARE! I made a bad decision to try this company which is a huge rip off. Then I ordered the wrong size by half and inch to which I tried to cancel and they wouldn't. Now they won't exchange them. I am fighting it with my credit card company. They could easily exchange for the correct size. The filter is flimsy and very cheap looking compared to the ones I got at Ace.
I placed an order on October 25th for water filters used for my baking business. They were shipped to the incorrect address. I made multiple attempts to contact All Filters by phone, email, chat, and their "ticket" system. I received only one response via email on 11/3 that stated: For missing FedEx shipments, we ask that you first check around the property to see if the package was left. If after doing this, you cannot locate the package, please email us back. We will contact FedEx and request a tracer for your package. Marj B. Sincerely, The All Filters Team *******070 x1 I have responded twice to that email stating that I have looked for the package, and I have confirmed that I have not received the package. I even made an attempt to recover the package at the incorrect address that it was sent to only to discover that the address my package was delivered to is not even a legitimate address. Today is November 6th, and I have not received a response. I have reported them to the BBB.
I purchased a 20x20x5 air filter and when I compared it with the same size in my unit it was a very noticeable larger size. I contacted AllFilters for an exchange and all they would offer me is a 50% off my next purchase. No exchange! They also asked me to take a picture of the filter with a tape measure and you could clearly see the size difference
Fake filters! Horrible customer service! No refunds! Led about shipping times and about their products!
Ordered a pair of Samsung refrigerator water filters. Price was great, product arrived on time, and appears to be the genuine article. Would shop here again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members