Shady, unscrupulous business practices. I ordered the wrong item by mistake and cancelled my order within hours. My order had not shipped yet. My cancellation seemed to be hung up so I emailed AllBrands days later and was told it was shipped already and to just refuse shipment and you'll get your refund. It was shipped days after I cancelled (they do NOT accept cancellations). Did I get my refund eventually? Yeah, after they scammed me out of shipping charges both ways even though it hadn't left their warehouse as well as a hefty restocking fee. Reputable business do not engage in these shifty, clandestine practices. And AllBrands is certainly not a reputable business.
I bought a Perfect brand canister vacum for high price of $600.00, from Allbrands.com, and the vacum turned out to be not so perfect, and started acting-up to the point-that I called the vendor's customer sevice. They told me that this is not their responsibility, and I cant return the defected item and they instructed me to contact the manumacturer, which gave me a runaround. Now I am stuck with an expensive piece of junk. Please be careful not to do business with this iresponsible vendor, and stay away from Perfect brand vacums, whiche are far from perfect.