Bought Dr Dre Beats and paid almost $200. Within 4 months they snapped in half when my 19 yr old son was simply taking them off his head. They were not dropped, mishandled or anything. Notified AC online and within minutes they responded that my purchase was over 90 days. Can't help you. Really? Broken in 4 months and that's the response I get?
I purchased a robot vacuum through the Walmart website. It doesn't tell you who the seller is. I found out after it was delivered. The vacuum didn't work. They say there is a 90 day warranty. Their warranty is a refund. It was supposed to be certified refurbished. It looked and smelled brand new. It made so much noise and would just stop and give an error code. I called them and they informed me that they don't fix anything. They just sell stuff. THERE IS NO WARRANTY! BUYER BEWARE!
I ordered a Polaroid insta share from them and only used it a few times and now it's not working. I've messaged them and haven't gotten any responses back so I guess I'm screwed. They don't care at all about crap they sell.
I need to return my samsung tablet I JUST received as it wont turn on or show that it's charging. Ive called 3 times and have been on hold for over 20 minutes each time after the automated answering service has told me it was only going to be 3-8 minutes. I have also sent an email with no response. Getting irritated at lack of customer service, and I need this tablet for my work. Please advise.
Purchased a Samsung Gear S2 classic from them online. The battery life was awful, so they said to return the watch and they would send a refund. It's been almost 2 years and I never got my money back, nor do i have the watch since I returned it. Will never purchase from them again.
My husband had ordered us masks during the pandemic. He made a slight typo resulting in items being shipped to the wrong address. After figuring that out we contacted a4c and they corrected the mistake and reshipped the item at no additional cost and with no hassle. Seriously one of the best customer experiences I have ever had. Thank you a4c!
I bought a pair of BT earbuds. But, one side doesn't work. I emailed them and asked them to refund it.
They said I can return the product with the attached shipping label.
But, there is no shipping label in the mail.
Since then, they've not responded to my email.
Charged my credit card and lead me to believe items were ready to ship. Only after I inquired 10 days later I was told the item was out of stock and I could request a refund. Give me a break. I have to request a refund for something they never intended to ship in the first place.
I ordered an iPad, paid for 2 day shipping, they lead me to believe it was in stock, sent a shipping number and tracking number, and charged my credit c, but it wasn& amp;#039; t in stock and they never notified me until I called them six days later. Was on hold a long time, wanted to speak with a manager, was sent to voice mail, and have not called me back. They are still advertising the iPads for sale!
This company is a joke. I ordered a Samsung tablet for my son off of Amazon, all4cellular was the seller. I received my at&t tablet on time, went on att.com/deviceunlock to unlock the tablet and the imei was dirty. The device was still under contract. Meaning it wasn't paid off.
Terrible website poor customer service I ordered deal of the day on Black Friday (10" Noria Tablet) wanted to use Amazon Payments but website would not allow, paid with credit card unbelievably they shut down at 3 pm on Fridays including Black Friday! There is absolutely no customer support over weekend. I called first thing Monday morning when I finally got thru asked to switch payment over to Amazon Payments was told that wasn't possible because the item had already shipped I didn't receive the product for 10 days. I was told if the product became available at a cheaper price I could purchase and return the other product so it would then be on Amazon Payments. I am now told today that they can't do it stay away from this company
I have purchased from this website so many times that their sales team must recognize my voice! Seriously - I turn to these folks for everything cell phone related - and since there are half a dozen people in my house with phones that is quite often! They have everything from batteries to screens to chargers - you name it, All4cellular.com has it!
All4cellular misrepresents shipping times, and charges your credit card as much as up to a week before they will ship your item. Do not pay for expedited shipping, it is a waste of money. I would never ever ever order from all4cellular again, whether through ebay or through their website. Their customer service is rude, arrogant, and does not conduct business in an ethical manner. Buyers Beware, and if you decide to make a risky purchase anyway, make sure you pay with a credit card, do not use debit cards... ever!
Horrible all around. They will try to rip you off in some way, shape, or form.
Wish I would have read all of the negative reviews before I had to deal with the awful service!
Waste of time & money.
It takes them a full day and a half to fill any order - so be prepared. If you're in no hurry, the product itself is acceptable. 3-5 day standard shipping will be 5-7 days, next day air will be two days. Actual next day service is fundamentally impossible with these guys. Even if they promise you over the phone they will personally rush it out - watching the time it actually shipped - one and a half days after I called - tells you all you need to know.
I purchased two refurbished iPads from A4C. The first refurbished iPad had an inferior digitizer screen, which began to crack almost immediately, despite the iPad rarely being moved, and never being dropped or even being taken out of the house.
The second iPad I purchased from A4C couldn't even make it past the iPad set-up menu. The digitizer screen again was clearly inferior, and malfunctioned immediately, not even allowing me to enter my Apple ID. The home button wouldn't respond unless pressed four or five times in succession. In sum, I owned the iPad for all of about 10 minutes before having to email A4C that I would be returning it.
A4C responded to my email, asking if I would accept a replacement iPad instead. Needless to say, I declined. Instead, I purchased another iPad from a more reliable retailer, and gladly spent more for it. As I told the rep, one refurbished iPad "lemon" from A4C could've simply been an honest mistake. But not two out of two. My advice? Don't risk it.
Ordered by way of groupon. Tablet was a complete POS. They stalled and stalled with email saying they would be getting my return order prepared blah blah blah. Never got a refund. Dont waste your time or money.
Hey there Evelyn,
We apologize that our product wasn't up to par. Its very possible that you could have gotten a lemon. Please email your name and order number to Support@all4Cellular.com so we can resolve the issue and send you a brand new working tablet. Also, You'll receive a 10% off coupon for your next order to show that we appreciate your business with us.
The All4Cellular Team
Saw an ad on ebay for NEW Nest thermostat. Was really open box if you read further on. MISSREPRESENTED item. Opened box to use when my new air-conditioner was installed after 2 months of sitting unopened card said REFURBISHED with a card in it. Called company spoke to Quay said SORRY past 30 days even though the card says 90 days.Just BULL period stay away.
I placed an order-******* on 14th Dec and haven't received any shipping information yet. Dropped an email at *******@all4cellular.com but no response. Called their customer care service and after waiting for 13 mins, when I asked the customer care person politely regarding my order shipment, she told me that she is pulling the details and disconnected the same. Can't believe they can't call back when the contact details are given in the order placed. Bottom line, don't go with this company
We apologize Pratap that your experience with us wasn't a good one. We hope that you received your product and that it was satisfactory. Unfortunately we don't have an option to call back customers. Phone numbers don't register in our system and even with all the contact information that is given with the purchase, its not always the same phone number or person that made the purchase calling to resolve the issue.
We would love for you to return to us as a customer. Feel free to shoot us an email to Support@All4Cellular.com to receive a 10% off coupon code to use on your next order.
The All4Cellular Team
The first order was shipped to wrong address. They reshipped priority next day... took 6 days to get to me. In all it took 2-1/2 weeks to get the batteries. I paid for 2 new batteries but both were used. One was completely dead. The used batteries were overcharged by them. This is a temp trick that will sometimes allow a battery to one again take a charge but it is short lived. The customer support is a bunch of idiots that will rather lie than tell the truth, if you can get them to even answer you questions. They would always sidestep the main issue. I am a retired Electrical engineer and can tell the batteries were used and bad.
The overvoltage trick is extremely unethical. I used to work as an automations engineer and designed assembly machinery for Motorola cellular division in Schaumburg & Libertyville IL and the Motorola battery plant in Lawrenceville GA.
YOU CANNOT TRUST THIS COMPANY
A4C has a rating of 1.2 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with A4C most frequently mention and customer service. A4C ranks 95th among Tablets sites.
Hey Alan,
When you place an order with us, it takes about 1-2 days for your order to process whether you purchased next day shipping or ground. Standard shipping (depending where your located) takes between 2-7 days with our carrier therefore this might explain when your package got to you. We hope you were satisfied with your product and continue to use us for all your cellular needs.
The All4Cellular Team